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Burton Customer FAQ

Top Answers & How-to Guides

What is Burton's Phone Number?

The question we are asked most often is about how to talk to Burton customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your sizing guide for apparel and footwear?

Burton provides a comprehensive sizing guide for both apparel and footwear to ensure the perfect fit. Our apparel sizing guide includes...
Ask any question you have about Burton customer service, get an answer now.
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Order Tracking

How can I track my order?

You can track your order by logging into your Burton account and viewing your order history. Once your order has shipped, you will...
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Return Policy

What is the return policy?

Burton's return policy is focused on ensuring customer satisfaction. If you're not happy with your purchase, you have 30 days from...
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Payment Methods

What payment methods do you accept?

At Burton, we strive to provide convenient options for our customers to make their purchases. We accept the following payment methods...
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Order Cancellation

Can I cancel my order?

Yes, it is possible to cancel your order with Burton. If you have a change of mind or any other reason, you can cancel your order by...
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International Shipping

Do you offer international shipping?

Yes, Burton offers international shipping to select countries. We understand that our customers are located all around the world and...
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Warranty Policy

What is your warranty policy?

Burton offers a comprehensive warranty policy to ensure customer satisfaction. Our products are covered under a warranty period of...
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Exchanges

Can I exchange an item for a different size?

Yes, you can exchange an item for a different size at Burton. We understand that selecting the perfect fit is important, so we offer...
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Loyalty Program

What is the Burton loyalty program?

The Burton loyalty program is a special rewards program designed to show appreciation to our valued customers. By becoming a member,...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, Burton offers various discounts and promotions throughout the year. Customers can find these deals on our website and social media...
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Gift Wrapping

Do you offer gift wrapping?

Yes, Burton offers gift wrapping services for your convenience. Whether you are purchasing a snowboard, boots, or any other product,...
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Apparel and Footwear Sizing

What is your sizing guide for apparel and footwear?

Burton provides a comprehensive sizing guide for both apparel and footwear to ensure the perfect fit. Our apparel sizing guide includes...
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Help me with my Burton customer service issue

Ask any question you have about Burton customer service. We will do our best to get you answers right away.
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