Coinstar, Inc. Customer Service

Phone Number & Contact Info

Coinstar, Inc.'s Best Phone Number

800-928-2274
Toll-free·Calls Customer Service·Most popular Coinstar, Inc. number
Q:

How do I talk to a live human at Coinstar, Inc.?

A:Calling this Coinstar, Inc. number should go right to a real human being
Q:

Does Coinstar, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 5am-8pm PST. The least busy day is Saturday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Coinstar, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Coinstar, Inc. number should go right to a real human being
Below are some clips we've found from Coinstar, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling CoinStar. Did you know that our website is full of health information? Visit coin star dot com now to quickly find a kiosk, see how the coin star kiosk works, and learn about our no fee egift card choices. This call may be recorded or monitored for quality assurance. Points are no longer offers an option option to sell your gift card. Visit card pool dot com for assistance. Please stay on the line if you have questions regarding CoinStar's coin counting services. Thank you so much for calling CoinStar customer service."
Excerpt from a call with Coinstar, Inc.
Monday, February 26, 2024 11:25 PM
In fact, much of this information on this page is superfluous because this Coinstar, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Coinstar, Inc. operates the call center for this 800-928-2274 phone number Mon-Sun 5am-8pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 66 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Coinstar, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Coinstar, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Coinstar, Inc. is Saturday. The most busy day to call is Friday, which averages 1000% more phone calls by comparison. Again, this is based on a sample of 66 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Coinstar, Inc.

In summation, the best day to call Coinstar, Inc. is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Coinstar, Inc.

If you have time to do a bit of reading before you call Coinstar, Inc., we recommend you read over some of our problem-specific articles.

What is Coinstar, Inc. and what do they do?

Coinstar, Inc. is a renowned financial services company that offers innovative coin-counting and cash voucher solutions. With a global presence, Coinstar operates an extensive network of self-service kiosks that enable individuals to conveniently convert their loose change into cash or e-gift cards. These kiosks, strategically placed in supermarkets, retailers, and financial institutions, provide a hassle-free method for customers to transform their accumulated coins into usable currency. Coinstar kiosks efficiently count and sort loose change, providing accurate results and speedy transactions. By offering a user-friendly platform, Coinstar aims to simplify the process of coin counting and provide customers with immediate access to their funds. Their wide range of services and commitment to customer convenience make Coinstar, Inc. a leading provider in the coin-counting industry.

Is there a fee for using a Coinstar machine?

Yes, there is a fee for using a Coinstar machine. Coinstar charges a service fee of 11.9% of the total coins deposited. However, they offer a fee-free option if you choose to receive an eGift Card instead of cash. By selecting an eGift Card from one of their partner brands, such as Amazon, Starbucks, or iTunes, you can avoid the service fee and receive the full amount of your coins in the form of a digital gift card. This is a convenient and cost-effective alternative for those who regularly use online platforms or enjoy shopping at these partner retailers. Coinstar's fee structure aims to provide flexibility and options for customers to best meet their needs and preferences.

Are there any restrictions on using a Coinstar machine?

Yes, there are some restrictions on using a Coinstar machine. The machine does not accept foreign coins, damaged or counterfeit coins, or non-coin items like jewelry or buttons. Additionally, certain machines may have limitations on the maximum amount of coins that can be deposited in a single transaction, usually ranging from $1,000 to $2,500. It is important to note that fees apply to all transactions, but customers have the option to waive the fee by selecting an eGift card instead of cash. Lastly, some states have specific laws regarding the use of Coinstar machines, such as age restrictions or limitations on the number of transactions per day. It is recommended to check with local regulations or the Coinstar website for specific restrictions in your area.

Top Coinstar, Inc. customer service problems

Click the link above to get answers to just about any Coinstar, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Coinstar, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Issue redeeming crypto vouchers: "I bought some crypto at a kiosk but can't redeem the voucher because of phone verification issues."
- From a call lasting 3m 8s , May 3, 2024 1:31 AM
Issues with money transfer: "I had put two hundred and twenty five dollars in my account, but it only allowed me to send a total of a hundred and twenty four dollars."
- From a call lasting 3m 35s , Apr 22, 2024 9:59 PM
Issue with transaction: "I need my money from a failed Bitcoin transaction at the Coinstar machine."
- From a call lasting 21m 21s , Mar 18, 2024 3:15 PM
Unsatisfactory Coinstar experience: "I'm very disappointed... only gave me two dollars."
- From a call lasting 17m 20s , Feb 26, 2024 11:25 PM
Bitcoin access issue: "I bought two hundred and fifty dollars worth of Bitcoin, and I can't get into it because it won't reset my voicemail passcode."
- From a call lasting 10m 40s , Feb 5, 2024 6:09 PM

More Coinstar, Inc. Customer Service Contacts

There are of course other ways to contact Coinstar, Inc. customer service besides the phone. Below we list the best ones, by medium.

Coinstar, Inc. Customer Email Addresses

info@coinstar.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Coinstar, Inc. will reply our your email.

Conclusion and closing notes

This is Coinstar, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Coinstar, Inc. agent. This phone number is Coinstar, Inc.'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-928-2274 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Coinstar, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Coinstar, Inc. has 1 phone number. It's not always clear what is the best way to talk to Coinstar, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Coinstar, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Coinstar, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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