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Lenox.com Customer FAQ

Top Answers & How-to Guides

What is Lenox.com's Phone Number?

The question we are asked most often is about how to talk to Lenox.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discount or promotional codes available?

At Lenox.com, we occasionally offer discount codes and promotional offers to provide our customers with savings on their purchases....
Ask any question you have about Lenox.com customer service, get an answer now.
Contact Lenox.com customer service

Order Tracking

How Do I Track My Order from Lenox.com?

Lenox.com is a site where you can purchase decorative tableware and collectible items. When you place an order on the site, you can...
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How Do I Track My Order with Lenox.com?

There are several different ways to track your order with Lenox. The easiest is to visit Lenox.com and click "Track Order" found at...
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Newsletter Signup

How do I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and locate the subscription section. Enter your email address and click submit...
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Return Policy

What is your return policy?

At Lenox.com, we want you to be completely satisfied with your purchase. That's why we offer a hassle-free return policy. If for any...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, it is possible to cancel or change your order after it has been placed on Lenox.com. However, this depends on the status of your...
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Payment Methods

What payment methods do you accept?

At Lenox.com, we offer a range of convenient payment methods to ensure a seamless shopping experience for our customers. We accept...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Lenox.com, we understand that our customers may be located around the...
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Shipping Time

How long does shipping take?

At Lenox.com, we strive to deliver your order in a timely manner. The shipping duration primarily depends on the shipping method and...
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Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for select items purchased on Lenox.com. Our gift wrapping service is an additional option available...
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Phone Orders

Can I place an order over the phone?

Yes, you can easily place an order over the phone with Lenox.com. Our friendly customer service representatives are available to assist...
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Product Care

Are your products dishwasher safe?

Yes, our products are dishwasher safe. We understand the need for convenience, so all of our products have been designed and tested...
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Product Warranty

Do you offer a warranty on your products?

Yes, we offer a warranty on all our products at Lenox.com. We are committed to providing high-quality products that meet your expectations...
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Catalog Request

Can I request a catalog?

Yes, you can request a catalog from Lenox.com. We provide catalogs showcasing our wide range of exquisite products. Ordering a catalog...
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Promotions

Are there any discount or promotional codes available?

At Lenox.com, we occasionally offer discount codes and promotional offers to provide our customers with savings on their purchases....
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Help me with my Lenox.com customer service issue

Ask any question you have about Lenox.com customer service. We will do our best to get you answers right away.
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