What is your return policy?

Lenox.com has a specific return policy that ensures customer satisfaction while allowing flexibility for returns. Generally, items purchased from Lenox.com can be returned within a set time frame, which is typically within thirty days of the date of purchase. The returned items should be in their original condition, unused, and within the original packaging. It is important to note that certain items, especially personalized or custom items, may not be eligible for return or may have a different return process. To initiate a return, customers usually need to provide proof of purchase, such as a receipt or order confirmation. It is advisable to review the return instructions provided on the Lenox.com website, as these instructions may include information on how to package returns and any shipping requirements. Refunds are typically processed to the original form of payment once the returned items have been received and inspected. If you are considering making a return, I would recommend checking the current Lenox.com website for additional details regarding their return policy and any specific conditions that may apply. The website may also provide contact information for further assistance if needed. Keeping these factors in mind will help ensure a smooth return experience.