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Grand Gowns Customer FAQ

Top Answers & How-to Guides

What is Grand Gowns's Phone Number?

The question we are asked most often is about how to talk to Grand Gowns customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make changes to my order after it's placed?

Unfortunately, once an order is placed with Grand Gowns, we are unable to accommodate any changes. This is because we begin processing...
Ask any question you have about Grand Gowns customer service, get an answer now.

About Grand Gowns

What is Grand Gowns?

Grand Gowns is a renowned online boutique specializing in elegant and high-quality formal wear. Our extensive collection offers a wide...

Location

Where are Grand Gowns located?

Grand Gowns is located in the heart of downtown, on 123 Main Street, making it easily accessible to all. We are conveniently situated...

Product Variety

What types of gowns do you sell?

At Grand Gowns, we offer an exquisite collection of gowns for various occasions and preferences. Whether you are seeking a glamorous...

Customization Options

Do you offer custom sizing?

Yes, at Grand Gowns, we proudly offer custom sizing for our gowns. We understand that every body is unique and we want to ensure that...

Return Policy

What is your return policy?

Our return policy at Grand Gowns aims to ensure customer satisfaction. If for any reason you are not completely satisfied with your...

Shipping Time

How long does shipping take?

Shipping times for Grand Gowns vary depending on the destination and the chosen shipping method. We offer two shipping options: standard If you need your gown sooner, we recommend selecting our express shipping option. Express shipping ensures delivery within 2-4 business days for domestic orders and 4-6 business days for international orders. Once your order is shipped, we will provide you with a tracking number so you can conveniently monitor its progress. Please allow 24-48 hours for the tracking information to be updated by the carrier....

International Shipping

Do you ship internationally?

Yes, we offer international shipping to customers worldwide. Grand Gowns understands that our stunning dresses are desired by people...

Order Tracking

Can I track my order?

Yes, you can easily track your order with Grand Gowns. We understand the importance of knowing the status of your purchase, so we provide...

Physical Store

Do you have a physical store?

No, Grand Gowns does not have a physical store. We are an online-only retailer, providing customers with the convenience of browsing...

Payment Methods

What payment methods do you accept?

At Grand Gowns, we strive to provide a seamless shopping experience for our valued customers. To ensure convenience, we accept a variety...

Order Changes

Can I make changes to my order after it's placed?

Unfortunately, once an order is placed with Grand Gowns, we are unable to accommodate any changes. This is because we begin processing...

Help me with my Grand Gowns customer service issue

Ask any question you have about Grand Gowns customer service. We will do our best to get you answers right away.
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