What is your return policy?
Asked a year ago
Our return policy at Grand Gowns aims to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt. The returned item must be unused, unworn, and in its original condition with all tags and labels attached. We offer refunds in the form of store credit, which can be used towards future purchases on our website. Please note that the customer is responsible for return shipping fees, unless the item received is defective or incorrect. Our goal is to provide a seamless shopping experience, so if you have any further questions or require assistance with returns, our customer service team is readily available to assist you.
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