iCracked Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about iCracked customer service, archive #1. It includes a selection of 2 issue(s) reported February 8, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I accidentally dropped my phone, which caused the tempered glass screen protector I got from your service to crack. Although the phone was fine after the crack, when I tried to replace the protector, it damaged my phone and tore off the undamaged front screen. Since less than a year has passed since the service, I think it should still be under warranty. If not, I would appreciate a refund due to the need for a new phone. Thank you, Lindsay
Reported by GetHuman4341573 on السبت ٨ فبراير ٢٠٢٠ ١٨:٣٠
I accidentally dropped my phone, causing the tempered glass screen protector installed by your service to crack. Despite the crack, my phone was working fine until I attempted to replace the protector, which then caused damage to the entire phone and peeled off the undamaged front screen. As this service was done less than a year ago, I believe it should be covered under warranty. If not, I would appreciate a refund due to the situation leading me to purchase a new phone. Thank you, Lindsay
Reported by GetHuman4341573 on السبت ٨ فبراير ٢٠٢٠ ١٨:٣٠

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