Toywiz.com Customer Service Issues

Hello, my name is Craig F. I recently purchased a "Marvel Titan Hero Series Venom Action Figure" for my grandson. I am reaching out to confirm my shipping details as I haven't been able to track the order yet. I used my debit card for payment, and the amount has been deducted. My PO Box is [redacted] Arizona City, AZ [redacted], and my physical address is [redacted] W Concordia Dr., Eloy, AZ [redacted]. Please note that UPS can deliver to my physical address, and USPS can deliver to my PO Box. If the item has been shipped, kindly inform me which address and shipping method were used. In case of any issues resulting in a return, please resend it to the correct address. There isn't an email linked to my order; I am providing the email where you can reach me. Thank you for your attention.