Telecheck Customer Service Issues

I am extremely frustrated with Telecheck and their faulty approval system! Imagine if your CEO were to write a check with funds in the account, only to be embarrassed by a declined payment due to Telecheck deeming it "high risk" for lack of account history. This experience is unacceptable, causing unnecessary humiliation. Moving forward, I will inquire if a store uses Telecheck before making purchases and will avoid such retailers. The current system is flawed, and the guidelines are ineffective.

Due to a mix-up with my direct deposit from my employer, a check of mine bounced, and my automatic payments didn't go through as intended. I was recently hospitalized, causing me to be off work for four weeks. Now that I have returned to work, I won't receive my first paycheck for another two weeks. I kindly request your assistance and understanding as I navigate this difficult situation. Despite the time that has passed, please consider my circumstances, which have been beyond my control. I previously spoke with Sheila regarding this matter, but unfortunately, she was unable to assist me. I am eager to resolve this issue but will need to wait until I receive my paycheck. I believe that contacting the company on Friday will lead to a positive outcome.

I am reaching out regarding a customer who encountered a situation with a local merchant processing the same check number with different amounts, resulting in the bank returning the second presentment as a duplicate. Since then, the customer, Lynette Murray, has faced difficulties writing checks. Certain merchants require her to manually write out the check, which gets processed as a paper item, while another merchant refuses to accept her checks without providing any denial code. Despite confirmation from a Telecheck CSR that her account is fine, merchants still demand manual processing or reject her checks entirely. How can we assist Lynette in rectifying this situation so she can resume writing checks without issues?

I visited Family Dollar store located at [redacted] State Highway 30 in Anderson, Texas on 10/16/[redacted]. I experienced issues with a check payment of $54.88 on that date. I have been attempting to resolve this for the past two days without success. I am disappointed by the lack of response and unable to reach anyone by phone. I kindly request a prompt explanation for the decline of my check. My name is Marie P., and you can reach me at [redacted]. I hope to hear from you soon to clarify this matter efficiently.

For the past 8 months, I have been struggling to get TeleCheck to remove an inaccurate entry from my record. Despite seeking help from the State of South Carolina Dept. of Consumer Affairs and hiring a private attorney, there has been no progress. A supposed "unpaid check" dated December 23, [redacted], was settled in January [redacted] through Money Gram at Walmart. Manor Resources insists on keeping this false claim on file. I am concerned about how long this will affect my record, especially considering the three-year statute of limitations in South Carolina for non-governmental debt.

I signed up for Telecheck at a casino in Miami, Oklahoma. When I scanned my physical check, they approved me for $[redacted]. However, when the cashier tried to access the funds, my balance showed as zero. After the cashier called Telecheck, my account was reset and the funds were available after a short wait. A week later, the same issue occurred. Again, after calling Telecheck, my account was reset, and the funds became accessible. The cashier mentioned they can't continue doing this for me. I am unsure why this keeps happening since I am initially approved. I would like to cancel the service now. I am not sure how to proceed with the cancellation, as the casino staff also seem unsure. Any assistance on how to cancel this service would be greatly appreciated.

We encountered a Code 3 issue when we used our check on 12/16/18 to make a purchase. After contacting Telecheck as directed on the receipt, they explained that the problem was due to our infrequent check usage and requested additional information, which we promptly provided. I followed up on 12/19, where another representative reviewed the details again. Despite this, I am still uncertain whether we can confidently write a check at the grocery store without any complications. The check number was [redacted], and the amount was slightly over $[redacted], although I can’t recall the exact sum. I would appreciate clarification on whether our account is now in good standing to avoid any future issues. Thank you for addressing this concern. Sincerely, Kenneth F. Nicholson

When attempting to pay C-Spire online with an electronic check from my Regions account, the payment is declined, and I am directed to contact Telecheck. Despite multiple attempts, I encounter difficulty reaching someone due to "Negative Information" on my account which leads to disconnections. I aim to address this issue to clear up any misunderstandings with assistance from the BBB and the state Attorney General. According to C-Spire, two checks supposedly returned from Walmart in April [redacted] are not associated with my account as I solely use a debit card there. It is crucial to rectify this error promptly so that I can settle my C-Spire bill seamlessly. I have also tried submitting a form on the Telecheck website, but this proved to be unsuccessful. Your prompt attention to this matter is greatly appreciated. Thank you. - V. Fitzpatrick

Since the beginning of the year, I have been consistently having trouble getting my check verified at the pharmacy. Last night, I was driven to tears by the lady's rude behavior towards me when my HSA check was declined once again. It's frustrating to spend 45 minutes or more each time I fill a prescription due to check verification issues. This often happens, especially if the amount is over $[redacted]. I have multiple children who require medication, including a daughter with severe asthma whose meds are quite costly. Watching her struggle and then dealing with the stress of check denials is heartbreaking. As a parent supporting a family of 9 on a single income, it's challenging to have to use personal funds when my HSA check isn't accepted. I urgently need assistance with this ongoing problem. Despite my attempts, the pharmacy has not been helpful in resolving the issue. I am considering changing pharmacies due to their uncooperative attitude. However, it's crucial to address this matter as the next pharmacy might have similar policies. Instead of emails or recordings, I would greatly appreciate a phone call from a real person to discuss and resolve this matter.

I'm having trouble with the pharmacy not accepting my check. This issue happens every time and it's becoming time-consuming. I have a daughter with severe asthma and other asthmatic children, so we rely on the pharmacy a lot. I'm looking for a solution to make the process smoother. I reached out earlier this week but only received a call in a foreign language, I speak English and need assistance. If possible, please contact me again so we can resolve this issue promptly.

My first check was mistakenly ran twice by a new Walmart employee in Rapid City, SD, resulting in a code 3 note hold on my account. I am unable to deposit or use my account due to this error and have not been able to manage my money or pay bills because of this situation. I opened this account for a fresh start, but have been frustrated by the inexperienced actions that led to this discrimination. I hope for a fair chance to resolve this issue without being unfairly judged. I can be reached at [redacted]. Thank you.

I have encountered issues at Walmart while writing checks due to a code 4 from Telecheck. Despite my checks being accepted at other stores like Lowe's, I consistently face this problem at Walmart. I have confirmed that it is not an issue with my bank as funds are available and checks clear elsewhere. I am frustrated and seeking a prompt resolution to this recurring problem. I have attempted to contact Telecheck using the customer service number provided, but I have been unable to reach anyone to address the issue. I would appreciate assistance in resolving the code 4 error that prohibits me from completing check transactions at Walmart.

Please contact me. I've been struggling trying to resolve an issue at Walmart. My weekly signed check was rejected because I wasn't physically present with my ID. Despite going back, it still wouldn't process. Even with my license, it was declined, while my debit card worked fine. Today, the same issue occurred. I find navigating your system online difficult and confusing. This misunderstanding needs quick resolution. The store is located in Lawrenceville, Illinois. Kindly provide me with assistance to rectify this situation with a real person.

Telecheck keeps denying my checks despite having enough funds in my bank account. I believe I shouldn't even be in their system. A check that Family Dollar processed was mistakenly deposited into someone else's account causing it to bounce when it should have cleared in my account. Family Dollar re-deposited the check into my account, and it went through without any issues. I regularly shop and find it frustrating that Telecheck denies my checks, especially when I have the money to cover them. I've contacted them to explain the situation, but they still decline my transactions, which is humiliating. My name is Debbie Hogan.

I have a checking account with significant funds and am currently remodeling my home, preferring to use checks for transparency with my expenses. Recently, I encountered issues with my checks being declined at Home Depot and HD Supply, causing inconvenience and financial loss. Despite my good credit and financial stability, this situation has been frustrating. I have informed both HD and Home Depot that I will take my business elsewhere due to these difficulties.

To whom it may concern, I recently spoke to a representative about my difficulties with paying bills, debts, and making purchases, as well as writing checks for deposits. I was informed that they required additional information from me. Unfortunately, I got disconnected from the call when the representative was providing me with the [redacted] number to reach the relevant department. Could you please provide me with the [redacted] number for the department I need to contact? My email address is [redacted] NJ Driver's License No.: F[redacted][redacted] Business Registered Mailing Address: [redacted] Powers Street Apt. 2B Thank you, Reginald D. Felton

I noticed two unauthorized charges on my bank statement from a service I did not use or authorize. This seems to be fraudulent activity related to ACH payments to AMAZON.COM SERVI INTERNET TELECHK [redacted]-[redacted]-92. The amounts are $5.49 and $27.82, and I would like a full refund for both as I did not approve these transactions.

I had an unpleasant experience with a customer service supervisor regarding a declined ACH transaction. The supervisor was rude, did not provide clear details, talked over me, and raised her voice. I believe I have the right to understand why this issue occurred. Initially, I was told it was due to insufficient transaction history with my bank, which is inaccurate as I have been a customer for 20 years. After further discussion, it was revealed that the decline was because I recently changed checking account numbers and the information had not been merged correctly. Despite escalating the matter to a supervisor, obtaining this information was challenging. It was a disappointing and unhelpful interaction, and I believe better communication and customer service are crucial in such situations.

Hello, I'm Brandon DeVeas. Recently, I had some checks bounce at WalMart due to financial issues after both my partner and I lost our jobs. We now have new jobs with direct deposit payroll checks coming in next week to cover the bounced checks and fees. I am hoping to discuss a repayment plan. Thank you.

I have had a checking account since [redacted], but my checks keep getting denied due to lack of activity and history. Although I used to have another account with the same credit union where checks were accepted, I had to close it due to fraudulent activity. I thought transferring my direct deposits would solve the issue, but my checks are still being declined. I asked a teller for help, but she couldn't offer a solution. I'm feeling lost and unsure of where to turn for assistance. Any help would be greatly appreciated as I feel stuck in this frustrating situation. Thank you.