The following are issues that customers reported to GetHuman about Star Telegram customer service, archive #2. It includes a selection of 6 issue(s) reported March 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Yesterday at 11:30 PM, while chatting on Telegram with my friend, my chat history disappeared. After the screen didn't lock, I may have accidentally triggered a re-registration form on my phone. I mistakenly entered "Friest name Stephen" on the form. Following my friend's advice, I checked my Australian mobile number +61 [redacted] [redacted] [redacted] and re-registered on Telegram. Despite reinstalling the app and logging back in with +[redacted] [redacted], my chat history vanished and the name changed from Stephen to peng. Even after changing it back to Stephen, the chat records are still missing. These chats are vital to me, so I'm hoping for assistance in recovering them. Thank you.
Reported by GetHuman-shenp on Tuesday, March 7, 2023 1:38 AM
Last night at 11:30 PM, my friend and I were chatting on Telegram when the screen didn't lock after we were done. I might have accidentally touched the screen, causing a re-registration form to appear. I mistakenly entered "Friest" instead of "First" for the name "Stephen." My friend pointed out I had 2 numbers, so I checked and registered with the Australian mobile number +61 [redacted] [redacted] [redacted] on Telegram. I then deleted the app, reinstalled it, and logged in with the number +[redacted] [redacted]. The original "Stephen" turned into "peng," and all chat history disappeared. Although I changed the name back to "Stephen," the chat history remains missing. These chat records are crucial to me. Can anyone please assist in recovering them? Thank you.
Reported by GetHuman-shenp on Tuesday, March 7, 2023 1:39 AM
I've been attempting to log into my Telegram account multiple times, but it keeps saying the verification code has been sent to another Telegram app that I am not familiar with. The last time I logged into my account, I made sure to log out, so I'm puzzled how the verification code is being sent to an unlogged account. Please address this issue promptly by enabling me to receive the verification code via my phone number, which is +[redacted][redacted]. Otherwise, I would consider this treatment by Telegram as unfair, potentially causing me to lose important business and data stored in my account.
Reported by GetHuman-dogonyar on Sunday, April 30, 2023 2:51 PM
Hello Telegram Team,
I am reaching out regarding my friend's account, @DARK_WEB_VIP_HACKER, which was permanently closed from sending messages. There is an individual named Harsh who is using scripts and paid methods to target accounts, demanding payment to avoid closure. Harsh has threatened my friend, who is not wealthy but has a significant following on various platforms. We use Telegram to share content and engage with fans, so it is crucial to have his account reinstated.
Kindly consider unlimiting my friend's account @DARK_WEB_VIP_HACKER as he is distressed by this situation. We value Telegram as a platform and hope for a positive resolution from the Telegram team.
Thank you for your attention to this matter.
Warm regards
Reported by GetHuman-noorthev on Friday, July 21, 2023 8:40 AM
Hello, my name is Stanley, and I want to inform you that I have been experiencing issues with my Telegram account for the past few weeks. My number, +[redacted][redacted], is no longer active on Telegram, and I was logged out without my knowledge. Despite several attempts, I have been unable to log back into my account. It is important that this matter is resolved promptly as there are urgent messages from my workplace awaiting my attention. My Telegram number remains +[redacted][redacted]. Thank you for your cooperation.
Reported by GetHuman8630603 on Friday, September 22, 2023 1:19 PM
I'm having trouble starting Telegram because my Gmail ID was deleted. I accidentally reset my Telegram account and need help recovering it, including my channels, groups, and important documents. Please assist in recovering my account with the number **********. Thank you.
Reported by GetHuman-navalmon on Friday, October 13, 2023 2:27 PM