The following are issues that customers reported to GetHuman about Star Telegram customer service, archive #1. It includes a selection of 20 issue(s) reported December 10, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am extremely frustrated with the Star Telegram's poor delivery service! Once again, my paper was not delivered today, and this has been a recurring issue over the past few days. Despite my numerous attempts to resolve this with the Star Telegram, I have not received any meaningful assistance. Today, I had to once again trek down my steep driveway in vain search of my paper. This consistent failure in delivering the paper suggests there may be issues with how the delivery personnel are compensated. As a loyal customer since the 1950s and at 87 years old, I am incredibly dissatisfied and upset with this ongoing problem. Can you please address this issue promptly? Thank you, Sherry Benson.
Reported by GetHuman4069807 on mardi 10 décembre 2019 00:45
A page on social media posted a picture of my mom without permission. The page hosts inappropriate polls about women. Please remove my mom's picture from this page. Two of my friends have already seen the post and it contains vulgar content. It is crucial to act quickly and take down the image as more people seeing it could cause distress to my family. The picture of my mom shows her wearing a red saree. The post was shared on 29/08/19 at 13:00 hours and features sexually explicit polls that need to be removed. Thank you for addressing this promptly.
Reported by GetHuman4140301 on lundi 23 décembre 2019 06:32
I am experiencing ongoing issues with my newspaper delivery service. Every day, I am either not receiving the paper or finding it left in the middle of the street, creating difficulties for me to retrieve it due to my physical limitations. Despite numerous complaints, including incidents of wet and soggy papers, the problem persists. As a loyal subscriber for 67 years, I prefer to read my paper in print rather than digitally. The lack of regard for customer satisfaction is unacceptable, and I am deeply upset by the disrespectful treatment. I plan to address this with Channel 8 to bring attention to the situation in hopes of achieving a reliable and respectful delivery of my beloved Star Telegram. I urge a personal response to rectify these ongoing issues promptly. Thank you, Sherry Benson.
Reported by GetHuman4176052 on lundi 30 décembre 2019 22:04
I've tried twice to cancel my subscription, but I keep receiving the paper daily. Initially, I called on 5-10-[redacted], where the representative said they could lower my payment to $53, yet I was charged $99. During another call on 8-18-[redacted] to cancel, I was informed my Sunday paper was paid until December, so I'd continue to receive it until then. Despite contacting them multiple times, the paper delivery persists although I clearly requested the cancellation. Last week, I attempted to reach a representative, but the line disconnected three times. Assistance with my cancellation request would be greatly appreciated. Thank you. - CA, Account [redacted].
Reported by GetHuman4823776 on mercredi 9 septembre 2020 16:08
I have been a Sunday and Wednesday Star-Telegram subscriber for many years. In the past, my 52-week fee was $52. The new rate of $[redacted] for the same subscription is too high for me to continue. I contacted customer service via [redacted] on 12/15, requesting a similar offer to my previous rate. After two weeks with no response, I am still receiving papers, possibly incurring extra charges. If I don't hear back, I will need to cancel immediately. Please provide a new offer promptly on my online account. Despite multiple attempts, I have been unable to reach customer service by phone due to unclear business hours. I appreciate any assistance. Thank you.
Reported by GetHuman5593328 on lundi 28 décembre 2020 22:13
I created the channel "The King upendra" on Telegram, but due to a technical issue, I am unable to view it on my account. The channel was made using my contact number [redacted], which is linked to my Telegram account as well. I kindly request assistance in recovering access to my channel. Your prompt attention to this matter is greatly appreciated. Expecting a resolution soon.
Best regards,
Upendra Srivastava
Contact Number: [redacted]
Email: [redacted]
Reported by GetHuman5597716 on mercredi 30 décembre 2020 04:57
Hello Team Telegram,
I have noticed that several channels are being blocked unfairly due to false reports. Approximately 7 to 9 channels are banned daily based on inaccurate information. There is a group with [redacted] bots that generate fake reports, potentially damaging someone's career. Please address this issue and take action against these individuals who are violating Telegram's rules and privacy. I want to clarify that I am not a scammer; certain parties are unjustly blocking channels. If there are suspicions of scamming, Telegram is welcome to inquire with my subscribers for verification. Kindly remove the scam badge from my channel promptly. I am eager for your response and urge you to take action against these fake reporters who extort money by falsely claiming to restore blocked accounts. Please ensure they cannot continue to block channels. Here is the URL of my channel: [redacted].
Reported by GetHuman-civichon on dimanche 2 mai 2021 20:48
Hello Team Telegram,
I have noticed that several channels are being blocked unjustly due to false reports. Approximately 7 to 9 channels are banned daily based on inaccurate information. There is a group with [redacted] fake bots that report these channels. This behavior is damaging someone's reputation and violating Telegram's rules. I want to clarify that I am not a scammer. Some individuals are unlawfully blocking many channels. If Telegram suspects any wrongdoing, they can verify with the subscribers of my channel to clear any doubts. Please remove the SCAM badge from my channel promptly. I urge you to take action against the fake reporters who are extorting money to restore accounts. Immediate measures need to be taken against them to prevent further channel blocks.
URL Of My Channel: [redacted]
Reported by GetHuman-civichon on lundi 3 mai 2021 05:04
Hello,
I need assistance deactivating my Telegram account permanently. The number associated with the account is +[redacted][redacted], and it has been compromised. Someone has hijacked the account and is engaging in scams under my name, exploiting my contacts. Despite emailing [redacted], I have not received any response or resolution.
The number +[redacted][redacted] is linked to an unknown email address and is protected by a password I did not set. I am appalled by Telegram's vulnerability to hacking, which has enabled the scammer to exploit my identity and contacts through the app.
I urgently request the immediate deletion of my Telegram account under the number +[redacted][redacted], as it is linked to an unfamiliar email address and secured with an unknown password. Please take swift action to prevent further harm caused by the scammer using my account.
I sincerely hope for your prompt attention to this matter.
Reported by GetHuman-retnokaw on vendredi 24 septembre 2021 11:34
I recently began using Telegram for a class, and although I'm new to creating groups, I keep getting invited to them. Unfortunately, I found myself banned and unable to contact my teacher or access necessary class information. I'm frustrated by the situation as I've only used Telegram for educational purposes and never shared personal details. Missing out on class activities like quizzes is disappointing, especially considering my active participation. It would be helpful if Telegram could provide details about the reported message that led to the ban, as I believe it may have been done in error. As a new user who values the platform for academic reasons, experiencing such issues is disheartening. Your attention to this matter is appreciated.
Reported by GetHuman-amalachu on mardi 9 novembre 2021 09:49
Dear all, I would like to share my experience using Telegram. Recently, I have encountered a situation where I felt discriminated against on this platform. Since most of my class links are shared on Telegram, I began using it more frequently. However, while trying to resolve an issue with a test on my school dashboard, I was directed to a teacher on my group chat and informed that I have been banned from sending personal messages due to a violation of rules. This came as a surprise to me, as I have never engaged in any behavior that would warrant such action. I am currently active in three group chats, and I have never shared inappropriate or offensive content. I urge for transparency in this matter and request for evidence to support the allegations made against me. I hope that Telegram can address this issue promptly and ensure a safe and non-discriminatory platform for all users.
Reported by GetHuman-amalachu on mardi 9 novembre 2021 11:28
As a biology student, I frequently use Telegram for my studies. Recently, I mistakenly sent messages to classmates, requesting papers. Regrettably, not everyone was supportive, and my actions were reported. I have learned from this mistake and will refrain from sending unsolicited messages in the future, opting to find resources independently. Due to this incident, I am no longer able to utilize Telegram for educational purposes. I apologize for any inconvenience caused. If possible, please review the message in question and consider reinstating my access. Thank you for understanding.
Reported by GetHuman-nuwantha on dimanche 19 décembre 2021 06:43
My Telegram account was restricted yesterday. The restriction seems related to a group I recently joined to promote the DogeJunior cryptocurrency coin. The group members receive rewards for top promotion efforts, and I have been successful. It seems someone reported me for promotion or commerce, leading to the ban. Unfortunately, I can only access my account again on the 11th, which is when the competition ends. I hope the issue can be resolved before then as I don't want this ban to affect my chance of winning. Any assistance in lifting the ban would be greatly appreciated.
Reported by GetHuman7320675 on samedi 9 avril 2022 09:15
Hi,
I need to update my Telegram account as my former number +1 [redacted] is now assigned to someone else, and I can't receive the activation code. I want to switch my account to my new number. I have not received any reset notifications despite the new person trying to sign up with my account two days ago. As the verification code is going to the new person, I am unable to retrieve it. I have also reached out to Telegram Support through the TextNow app at [redacted] to help me access my account with the old number and switch it to the new one. I rely on Telegram for my student assignments and client information, so I would greatly appreciate it if the Telegram support team could assist me promptly.
Reported by GetHuman-elamada on mercredi 25 mai 2022 06:51
Hi,
I am experiencing difficulty accessing my Telegram account due to my old phone number being assigned to a different person now. I have not received the activation code on my new number as it is going to the new person who has my old number. I have submitted a request via the TextNow app for Telegram Support to assist me in transferring my account to my new number. This is crucial for me as it contains important student assignments and client information. I kindly request the support team's help in resolving this matter. Thank you.
Reported by GetHuman-elamada on mercredi 25 mai 2022 06:53
Hello, I am a member of a business group called Business Idea and Proposal 🌏COTP which deals with buying and selling Crypto currency, NFTs, trading, DeFi, grants, and more. Unfortunately, our group has been falsely labeled as a scam. I want to clarify that we have been operating legitimately for approximately six years. It seems like individuals who wish to harm the group's reputation are behind these accusations. I kindly request a review of this matter and the removal of the scam tag from our group. Thank you.
Reported by GetHuman7616739 on samedi 9 juillet 2022 06:08
Subject: Unauthorized Use of My Name on Telegram Channels
Dear Sir/Madam,
I am Rajendra V Suryawanshi from the Stock Market Academy, a reputable YouTuber with [redacted],[redacted] subscribers. I am writing to address the issue of fraudulent individuals misusing my name on Telegram.
My authentic channel details are as follows:
Name: Rajendra Suryawanshi Stock Market Academy
Starting Date: July 21, [redacted]
Admin No: [redacted]
Number of Members: 30,[redacted]
Link: [Link redacted]
There are several fake channels impersonating me and deceiving innocent individuals:
1. Rajendra Suryawanshi Academy (Link provided)
2. Rajendra Suryawanshi Stock Market Academy (Link provided)
3. Rajendra Suryawanshi Official (Link provided)
I kindly request that you investigate this issue and transfer the subscribers from the fake channels to my legitimate channel as soon as possible.
Thank you,
Rajendra V Suryawanshi
Reported by GetHuman7863707 on vendredi 7 octobre 2022 05:13
I recently bought a new mobile on 10.10.22 and traded in my old one at the same shop. I used Telegram on my old phone with the number 91+[redacted]. Unfortunately, I forgot the two-step verification code for my Telegram account. Now, I need to use Telegram on my new device with the same number. Could you please assist me in removing the two-step verification and recovering my account along with all my data and messages? Your help in this matter would be greatly appreciated.
Reported by GetHuman7883069 on samedi 15 octobre 2022 16:07
I'm having trouble with my mobile phone number: [redacted][redacted]. Telegram has informed me that it's been banned. This number is essential to me as it's the one I use most frequently for my contacts. I kindly request for your assistance in unbanning it. Here are some additional details:
- App version: 9.4.2 ([redacted])
- OS version: SDK 31
- Device Name: Samsung SM-A217N
This number is associated with my friends, family, and business partners, so it's crucial for me to have it unbanned. Thank you for your help.
Regards,
Sushil Kh.
Reported by GetHuman-rajkhadk on mercredi 22 février 2023 05:56
Yesterday, my friend and I were using Telegram to chat when the screen didn't lock after we finished. I might have accidentally touched the screen, and a re-registration form popped up. I made a mistake in typing the first name "Stephen" as "Friest." My friend mentioned I had 2 accounts, so I checked the Australian mobile number +61 [redacted] [redacted] [redacted] and registered on Telegram. I uninstalled and reinstalled the Telegram app on my phone, then logged in with +[redacted] [redacted]. The name Stephen changed to peng, and all chat history disappeared. Even after renaming back to Stephen, the chat history remained missing. Those conversations are important to me. Can someone assist me in recovering the chat records?
Reported by GetHuman-shenp on lundi 6 mars 2023 18:38