Sneakerhead.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Sneakerhead.com customer service, archive #1. It includes a selection of 3 issue(s) reported August 24, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Team,
I am reaching out again as I have not received a response from you regarding the issue with the unauthorized charge on my debit account. On August 22, there was a charge of $[redacted].50 that I did not make. I discovered this today while reviewing my account and have notified my bank about it. I have been attempting to reach out by phone, but have not had any luck getting through. The number I have been trying to call is 1-[redacted].
For reference, my phone number is [redacted], and my address is [redacted] Juneau Street, Kewaunee, Wisconsin [redacted]. I appreciate your help in resolving this matter promptly.
Thank you.
Reported by GetHuman-terifair on Wednesday, August 24, 2022 9:00 PM
On August 22, I discovered an unauthorized charge of $[redacted].50 on my debit account. I have informed my bank, and they are handling the issue. They requested me to reach out to you, cancel the order, and explain the situation. I would appreciate it if you could cancel the order and arrange a full refund as I did not make this purchase. Thank you for your assistance.
Email: [redacted]
Phone: [redacted]
Address: [redacted] Juneau Street, Kewaunee, Wisconsin [redacted]
Feel free to contact me if you require more information. Thank you for your time and understanding.
Reported by GetHuman-terifair on Wednesday, August 24, 2022 9:52 PM
Hello, SneakerHead customer support,
I'm Teri Fairbanks and I apologize for multiple posts today. On August 22, I noticed an unauthorized charge of $[redacted].50 on my debit account, which I did not make. I discovered this today while reviewing my online account. I have already informed my bank, and they are handling it. They advised me to contact you to cancel the false order and update you on the situation. I am requesting the cancellation of this order and a full refund since I did not make any purchase. You can reach me at [redacted] and [redacted]. My address is [redacted] Juneau St, Kewaunee, Wisconsin [redacted].
Reported by GetHuman-terifair on Wednesday, August 24, 2022 11:24 PM
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