What is your return policy?

Sneakerhead.com offers a return policy designed to provide customers with a satisfactory experience when shopping for sneakers. Generally, the return policy allows customers to return items within a specified period following the original purchase, typically thirty days. This period may vary, so it is advisable for customers to check the specific return guidelines stated on the website at the time of purchase for the most accurate information. To be eligible for a return, items should preferably be in their original condition, including the original packaging, tags, and any accompanying materials. Sneakers should be unworn and free from any damage in order to qualify for a full refund. Customers should take care to follow the return instructions outlined on the Sneakerhead.com web page, which may include completing a return authorization form. It is also important to note that some items, like limited edition or clearance products, may have different return restrictions, so checking the terms for those specific items is wise. Sneakerhead.com frequently emphasizes the importance of hygiene and safety, particularly with items such as socks or insoles. Therefore, customers should keep this in mind when considering returns for such products. To initiate a return, customers may typically be required to provide their order information, such as the order number and the reason for the return. This helps streamline the process and ensures a smooth transaction. For specific details related to shipping costs or potential restocking fees, customers are encouraged to refer to the return policy outlined on Sneakerhead.com. If you need further assistance or more information, the website provides a section for contact details where customers can find assistance.