NBC Customer Service Issues

Eight days after my son's fifteenth birthday, he was tragically murdered. Despite the assurances from the local authorities that they conducted an investigation, it seems like it was handled poorly, with only traffic cops involved. I firmly believe that my son did not commit suicide. Recently, a person claimed to have witnessed my son's death five years ago, adding more questions to the case. I am desperate for help as the town is refusing to reopen the investigation. The individuals responsible are currently roaming freely, which frightens me. I am seeking justice for my son and want those responsible behind bars to prevent another innocent life from being taken.

I would like to express the urgent need for NBC, including its news network and O & O's, as well as MSNBC, to promptly commence wall-to-wall coverage addressing the critical issue of children being separated from their parents in Texas. It is crucial to refrain from involving pundits and instead mirror the impactful coverage seen during Katrina or JFK's passing. Emphasize broadcasting over the airwaves, an endangered means of communication, to captivate the nation with relentless reporting directly from Texas. By demonstrating courage and integrity in your reporting, you will gain nationwide recognition and secure a significant place in broadcast history. I implore you to take this opportunity to make a profound impact. Thank you.

Hello, my name is Teddy, and I had a close relationship with Brian Joseph. We were best friends and bandmates when he lived in the DC area. Brian Joseph has a troubling past, and I am considering sharing my story publicly. I want to inform AGT producers before I reach out to other media outlets. I possess significant evidence to support my allegations. Consider this a heads-up that negative publicity concerning AGT finalist Brian Joseph may arise. It's essential to take this matter seriously if you are considering investing in this individual. Please contact me promptly if you would like to learn more, as I intend to disclose this information soon. Thank you.

My daughter and I traveled from Nova Scotia, Canada to attend a taping of Saturday Night Live this past Saturday, after attempting to get tickets for almost 10 years. It was a fantastic experience we both enjoyed. She works as a producer at a local company that creates documentaries and series and likes to decorate her office with industry memorabilia. I am interested in getting a few cue cards from the recent show with Seth Myers & Paul Simon as a Christmas gift for her. If those are not available, ones from a past or future show would be just as appreciated. Watching the show since the beginning, we are both big fans. Please let me know if this request is possible and what steps I need to take. Thank you, S. Munroe.

My spouse is a Teamster working with local [redacted] on the pipeline for Oz Directional Drilling. Our health benefits have been inactive for almost three weeks, as with many other Teamster members. Despite multiple inquiries, Oz Directional Drilling claims Sun Oil hasn't paid them since June, resulting in them being unable to pay the Teamsters. This situation is unacceptable as it violates our negotiated contract. Even a single day of lapsed coverage is a breach of contract. My husband works tirelessly, honoring his end of the deal daily. We manage our finances diligently to avoid falling behind on bills, and I believe Sun Oil and Oz Directional Drilling should do the same. It's crucial to reinstate our coverage promptly. We are simply asking for what is rightfully ours according to the negotiated contract. I urge for resolution and action from NBC as we are experiencing a frustrating run-around. Thank you for your assistance. Warm regards, C.N.

I am appalled by NBC allowing Megan Kelly and the round table to make offensive remarks towards African Americans. The ignorance displayed is unacceptable, and it's distressing to witness such statements on television without any intervention to address and correct the harm caused. I am deeply disappointed and have decided to boycott NBC until appropriate action is taken, like terminating those responsible for airing this racist commentary. It concerns me that there might not be enough diversity in hiring practices at NBC if such incidents are allowed to happen. This situation is disheartening, and I question the acceptability of these actions.

I am aware of the situation concerning Megyn Kelly being let go due to comments she made from a specific perspective. As a white man from a similar background, I relate to her viewpoint. I believe her remarks were not intended to be harmful. It was educational to see her address the issue promptly on her show. I urge the decision-makers to reconsider and reinstate her on the Today show. My family shifted from GMA to the Today show because of Megyn, and without her, we may return to our previous viewing habits.

The incident involving Megan Kelly's departure from the air raises important questions about forgiveness and second chances. Despite the mistake she made, the belief in the power of learning from errors, offering apologies, and granting opportunities for growth is a common theme in many religions and philosophies. By allowing individuals to acknowledge their wrongs, make amends, and evolve, we contribute to a more understanding and compassionate society. Refusing to give someone a chance to learn only perpetuates negativity. Embracing forgiveness and respect can lead to personal and societal progress. Megan Kelly's experience serves as a reminder of the value in granting second chances and promoting growth and understanding.

I've been using the NBC app to stream content for several months without any issues. However, last week the app crashed and reset itself. Now, I'm unable to watch locked shows as the app is not allowing me to verify my provider. When I select Optimum and proceed to the verification page, it appears as a blank page. I've attempted to reach out through email and phone calls for a week, but have had no luck in resolving this issue. I have already ensured that there are no glitches on my end, enabled cookies on my iPad, and even contacted Optimum, who indicated it is a third-party problem.

Hello, my name is Gabby and I am 12 years old. Currently, I am purchasing a Christmas gift for my dad. Our favorite show is "This is Us," and we enjoy watching it together. My dad always jokes about being the 'real jack' compared to the fictional character Jack Pearson. I customized a tee-shirt with a picture of Jack on it, but the company requires permission from NBC to proceed with printing. I want to emphasize that I am not selling these shirts. Here is the link to my order: [redacted]. I kindly request permission soon so that I can order it in time for Christmas for my dad. Thank you!

Please reach me at [redacted] or [redacted] This is an urgent matter. I am Deanna Wesley, the sister of the well-known singer Prince. He is alive but in critical condition in Rhode Island. As his primary heir, I believe he's being targeted by individuals connected to Victoria Warner and his ex-wife Mayte Garcia. They inflicted severe injuries on him, stole his money, and are unlawfully seizing his assets. I ask for out-of-state FBI and Secret Service assistance to investigate. I have evidence of foul play involving past President John F. Kennedy and his ties to my family's heritage and wealth, which need to be addressed in court. Please help bring justice to Prince and protect his rights.

NBC, my husband and I have submitted loan modification requests to Wells Fargo 8 times, all of which have been denied. At one point, we paid the full amount to reinstate the loan, but Wells Fargo mismanaged the funds and then accused us of not having paid in full. Recently, I discovered that they deposited $11,[redacted] into our mortgage account, which would have brought it current. If not resolved, our property will be sold on December 17, [redacted], at 10:00 am. I was interviewed by Chris, one of your reporters, but have not received any follow-up. I am eager to see this matter resolved after 8 long years, as my health has suffered due to this ordeal. Sincerely, Debie Garces

I would like to discuss the issue with the "special report". The frequency of special reports on affiliate channels is excessive and disrupts daily programming excessively. There are numerous news sources available including Today Show, MSNBC, NBC News, Breaking updates online, Social Media, and Nightly News, which could be used more effectively without interruption between 11 am and 5 pm CST. As a long-time follower of NBC since the days of Chet Huntley and David Brinkley, I value impartial reporting with no political bias. I appreciate urgent news coverage, but I find the constant updates on every move made by figures like the president and Nancy Pelosi unnecessary. News reporting should focus on discovering relevant facts, selecting important information, and presenting a comprehensive story. I urge for a more discerning approach to broadcasting urgent news. Regards, Mona Greening.

A student at Urbana Middle School in Frederick, Maryland, was a victim of an attack by two individuals while 11 other students watched and encouraged the violence, shouting hurtful words. This distressing incident was featured on Fox 5 News. I aim to raise awareness about bullying in this school. My brother and the student in question have faced continuous harassment. I possess a video recording of the incident to shed light on this unfortunate "fight."

I have a SmartCast enabled TV and use an antenna for live streaming. I don't have a cable provider but love shows like Law & Order: SVU and Dateline. I'm having trouble accessing recent episodes after they air. It's frustrating to move my antenna daily for these shows. This issue is making it hard for me to stay loyal. I've missed out on new episodes for the past four months. I want to continue watching my favorite shows without the hassle. If I can't find a solution, I might have to switch to other networks. Thank you for any assistance with this matter.

Subject: Feedback on NBC Shows Dear NBC, I hope this message finds you well. As a dedicated viewer of NBC for many years, I wanted to share some feedback regarding the recent changes in the programming. I have always been a fan of the drama genre more than sitcoms or reality shows. While I appreciate the effort to experiment with new ideas in today's technology-driven world, I have noticed a concerning trend that has affected my viewing experience. The excessive use of Voice-over in the shows I used to enjoy has become quite bothersome. The robotic narration explaining every detail on the screen has made it challenging for me to immerse myself in the storyline and connect with the characters. It feels like I am listening to a monotonous script being read aloud, taking away the enjoyment of the show. Recently, during "New Amsterdam" and other programs, I found myself switching channels due to this distraction. I have never felt compelled to lodge a complaint before, but the Voice-over issue has prompted me to reach out. I have spoken to fellow viewers who share similar sentiments but are unsure how to address this formally. We hope for a resolution that allows us to once again enjoy NBC programs without this disruptive element. Thank you for considering this feedback. Warm regards, Sandra M. NBC Enthusiast

I recently started watching one of your popular TV shows, "Chicago Fire," and I am thoroughly enjoying it. However, I am facing an issue when trying to watch it on my phone through the Spectrum app. I have contacted Spectrum, but they were unable to resolve the problem, indicating it may be on your end. I am currently on Season 4, and I have noticed that there are multiple missing episodes, jumping from episode 2 to episode 8. The proper sequence should be 1, 2, 3. Additionally, Seasons 5 and 6 are also missing from the app, frustrating me as a fan of the show. I have tried various troubleshooting methods to no avail, leaving this as my final attempt to address the issue. I would greatly appreciate it if you could ensure that all episodes and seasons are available on the Spectrum app for uninterrupted viewing experience.

My name is Edgar Torres, I'm 49 years old I have had some serious issues with spinal surgeries. I was abandoned after a major surgery in [redacted] and left without proper care or rehabilitation. I suffer from constant pain and struggle to sleep. As an indigent individual, I cannot afford a revision surgery for my failed back surgery. I thank God every day for being able to walk despite the pain. Recently, I discovered that a screw in my L-5 vertebra has come loose, pressing on my iliac vein. Unfortunately, local surgeons are unwilling to perform the necessary surgery. I am reaching out for help from anyone who may be able to assist me in correcting the wrongs done during my initial surgery. I have seen others overcome challenges, like Alex Mendez from the Bronx, and am hopeful that with support, I can too. I am pleading for assistance and justice. Sincerely, Edgar A. Torres.

Hello, I just wanted to express my gratitude for the informative updates I receive from Stay Tuned on Snapchat. It helps me stay informed about current events worldwide. Recently, I watched a segment about Pakistan and India, where Pakistan reportedly shot down two Indian airplanes in a disputed area. Prior to this incident, it is crucial to note the events that unfolded: India conducted its second surgical strike on terror camps in Pakistan the previous night. Subsequently, Pakistan Air Force breached the line of control the following morning, prompting Indian aircraft to intercept. The resulting confrontation led to Pakistan shooting down two Indian planes, capturing an Indian Air Force commander, and circulating distressing videos. The escalating tensions between the two nations emphasize the importance of seeking peace over conflict. Although Stay Tuned provides brief news updates, it would be beneficial to cover these key points for a more comprehensive understanding of the situation. Thank you for your continued coverage and consideration.

In the rush to find the President guilty of criminal activities, many guests on NBC fail to clarify that the outcome of a Grand Jury determines whether the findings are adequate to proceed to a criminal trial. A Grand Jury operates without a defense lawyer, evaluating if the information and witnesses provided by the Prosecutor are substantial enough to advance to a full-fledged Criminal Trial, leading to an indictment or not. The United States Department of Justice has highlighted that the Grand Jury's decision signifies whether a trial is warranted. The distinction between a Grand Jury hearing and a regular jury is often misunderstood by the general public.