Medco Insurance Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Medco Insurance customer service, archive #1. It includes a selection of 1 issue(s) reported April 5, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm experiencing difficulty picking up my Medroxyprogesterone and Estradiol prescriptions at the pharmacy as they were rejected due to a Merck Medco prescription plan I didn't enroll in. My insurance is challenging to deal with because the plan's effective date is 01/[redacted]. NJ Familycare couldn't assist me, and my primary insurance requires a termination letter from an unknown source. I urgently need my medication but can't afford it. Despite escalating the issue, I haven't found a solution yet. I'm unsure about the next steps or who to reach out to for help. Your guidance is appreciated.
Reported by GetHuman8281562 on Rabu, 5 April 2023 pukul 03.46

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