Marvel.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Marvel.com customer service, archive #1. It includes a selection of 5 issue(s) reported May 11, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have a problem as I would like to start a YouTube channel to talk about my passions, specifically Marvel and DC comics, but I want to avoid getting fined for copyright infringement! I will be interviewing cosplayers on my channel, but the main focus will be discussing characters and trivia that not everyone, especially less experienced fans who only watch the movies, may know about! For example, the first to take over as Captain America when he fell from the plane that then exploded with Bucky on board!! Or other things, in short, I am asking for permission to open this channel! I have prepared the first episode, and I am working on the others. For now, it's all written down, but I hope I can launch it soon! Warm regards from a devoted fan.
Reported by GetHuman674547 on Jumaat, 11 Mei 2018 pukul 04.38
Hello Marvel support team, I'm pleased to share a special poem with you because I admire Marvel films. My name is Mohammad Raid, and I am a 16-year-old who enjoys writing poems as a hobby. {Hope} Humanity can be refined easily Inquiring minds seek indemnity really Students must hold hope and mind Manners almost obsolete Readers possess intelligence, do not conceal Skilled speakers can create an outcry Refined, courteous, and enhance every right side Rare ability to see Skilled like encouraging marvel Old longings return Youthful spirit remains unwavering and strong Skilled Next, after midyear Educated, enchanting reindeer Skilled like encouraging marvel Observing an angry owl under the moonlight Mighty eyes play skillfully in the dark Novel acting, new action Life in its ultramodern form Observing the intense impact now After reading the poem, you will discover a password! Take the first letter of each word to reveal the author's name and supporters. Looking forward to your feedback!
Reported by GetHuman2888509 on Rabu, 8 Mei 2019 pukul 19.32
I purchased Wolverine number 1 variants by Alex Ross and Skottie Young from Comics Elite. Upon delivery, the comics had machining tears in the top left and bottom left, most likely occurring during production. Despite Comics Elite assuring grades of 9.4 to 9.8, the comics did not meet these standards. They claim Marvel is not offering replacements. I am seeking clarity on whether Marvel indeed does not replace damaged items or if I am being misled. I enjoy Marvel stories and want to support reliable online retailers. Before contacting Marvel directly, I would appreciate any insights. Thank you for your assistance.
Reported by GetHuman4424351 on Rabu, 4 Mac 2020 pukul 17.53
Today, I went to OVS in Atripalda and purchased a blue and red Spiderman Marvel bathrobe for almost 25 euros. After washing it, it looked like a rag full of lint, with the blue color invading the red and vice versa. My son, who wore it to dry off, called me scared because his body was covered in blue lint. After washing it a second time during the day, the color faded a lot, and when my 10-year-old son dries off, the robe sheds on his skin. What a disappointment, this is the second time it happens, the last time with a T-shirt. I won't be buying anything from this brand anymore. If you're going to do something, do it properly, don't make children wear rags. If I had known, I would have bought an anonymous bathrobe, it would have been better for sure. Best regards, Maria Marra Sent from my Huawei device
Reported by GetHuman5060806 on Isnin, 13 Julai 2020 pukul 18.23
Dear Sir/Madam, I am Vinayakk Kusurkar, an actor from India. Yesterday, I came across a new post on a casting group's Facebook page by Mr. Alan Joseph, the Associate Casting Director at Marvel Studios. The post mentioned that Marvel Studios is hiring actors outside of the USA for an upcoming project and charging a $20 audition fee. Marvel Studios, being a renowned production house established in [redacted], has produced many hit movies. It is puzzling why they have started charging for auditions, especially for actors outside the USA. Mr. Joseph included a link for online payments through the Wise transfer app. I am uncertain about the authenticity of this audition process. In my communication with Mr. Joseph, he mentioned that the company would take care of travel and accommodation for selected actors, which is common practice. However, essential information regarding visas, remuneration, and other details was lacking. I am accustomed to not paying for auditions in India and receiving detailed information upon selection. I have raised concerns about visa arrangements, remuneration, role details, agreement terms, and production support post-selection. I request your casting department head to verify the authenticity of this post and provide clarification. Please review the post and respond accordingly. Thank you, Vinayakk Kusurkar
Reported by GetHuman7609286 on Khamis, 7 Julai 2022 pukul 04.24

Help me with my Marvel.com issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!