MSN Windows Live Assistance Customer Service Issues

I cannot access my Hotmail account. I have forgotten my password, and it has been a while since I last logged in. Recently, I discovered that my Facebook account is linked to this email, and now I'm unable to log into my Facebook account because the verification code is sent to my Hotmail email. I have attempted to answer the security questions to reset the password, but it has not worked. If there is an alternative method to regain access to my Hotmail account, I would greatly appreciate your assistance.

I have been struggling to reset the password for my account, which I use for everything. Unfortunately, I cannot recall the new password I set, and I am having trouble with the automated recovery process because my recent activity on the account has been on my PS4, but it's not showing as an option for recovery. This account holds all my PS4 purchase history, and I desperately need access to it. Please assist me in regaining entry. You can reach me at [redacted] I recently purchased Witcher 3 on my PS4 using this email, possibly a month ago. Some of the passwords I've used before include kaitlyn2016 and Kateandseth2016 - I believe the second one is correct. I apologize for the inconvenience and appreciate your help in advance.

I was logged out of my Hotmail account on my mobile device. I am unable to sign in because I forgot my password for the email address ([redacted]) and my recovery mobile number is outdated. I'm trying to update it to my new mobile number. I attempted to recover my account through my Gmail instead, but faced numerous verification requests. I provided all the details, including the most recent email and its subject. Unfortunately, I received a response stating that the information provided was insufficient to verify my account. It's crucial for me to access important emails in my Hotmail account urgently. I'd appreciate immediate assistance with this matter.

I'm still struggling to access my account, which is particularly troublesome as I'm handling my late mother's estate and need to reach important emails. Please assist me in regaining access to my account as soon as possible. Despite receiving an email indicating that you've confirmed my ownership, I remain locked out. Thank you for reaching out to Microsoft Support, We have received your recovery request for the Microsoft account associated with r-*****@hotmail.co.uk. Your issue number is: [redacted]1 What happens next? We will review the information you provided and update you shortly. Please be aware that it may take up to 24 hours for us to respond. If we validate your ownership, you will be sent a link to reset your password and recover access to your account. Your patience is appreciated. Microsoft prioritizes the security and privacy of our customers, and confirming your identity is crucial for protecting your personal data. Thanks, Microsoft Support Team

I am experiencing a severe issue with my Microsoft account that I have held for approximately 20 years, and I am in urgent need of a resolution. Today, my Microsoft account, [redacted], has become inaccessible. I have attempted all possible online solutions to no avail. The problem arose when my personal Microsoft account (mentioned above) became entangled with my work email, causing concern. While trying to remove the mentioned email as an alias from my work device, my account now displays as 'not existing.' This is deeply troubling as this account has been vital to me for decades, containing important information such as my child's school applications, bills, banking details, critical information I am expecting to receive, and much more. I desperately require assistance in recovering my [redacted] email address. Please provide support to help me in my time of distress and find a solution as this has never occurred to me before. It appears that Microsoft may no longer assist in recovering accounts, but I cannot stress enough how crucial it is for me to regain access. Please, I implore you to help me. Warm regards, Kadian

Dear [redacted], My email has been hacked. I attempted to reactivate it, but all the information I provided wasn't enough to regain access. I can't recall the last three emails I sent, but I did email [redacted] and [redacted], plus I regularly talk to CVA Heinad, although I can't remember the email address. This email address is widely used, and I'm expecting crucial emails. What steps should I take? Would it help if I send a photo of my passport to prove my ownership? Also, could you please advise me on how and from where my email was hacked? Your assistance is greatly appreciated. Best regards, Zoi F.

Hello. I am reaching out urgently regarding my late father's account that has been accessed by someone else. They have altered the security settings and password, changing the recovery email and phone number to ones I do not recognize. I am requesting immediate action to rectify this situation. If necessary, I can provide a copy of the death certificate. Please address this matter as soon as possible to prevent further unauthorized access. The email address associated with the compromised account is [redacted] Thank you.

Someone is maliciously accessing my account by changing the security details. My ex-girlfriend has taken over my email and password. She altered the recovery email to hers and my phone number was changed to [redacted]. The correct recovery email is [redacted], and the associated phone is [redacted]. I suspect she is attempting to steal my account, which holds a significant amount of funds. Your assistance in resolving this matter would be greatly appreciated.

I am having trouble logging in because my password was changed without my knowledge. This situation has happened to me before with another Hotmail account while I was in South America. The previous account was [redacted], which led me to create the new one [redacted] Frustrated with these issues, I have also set up a gmail account as [redacted] My music software is linked to the [redacted] account, causing me difficulty in accessing it now. I would appreciate your assistance in resolving these problems.

Hello, I am reaching out because I am having some trouble accessing my account. I have been using mobile apps that are password-protected through my phone for a while now, and I haven't had to manually enter my password in a long time. Today, when I tried to log in using my laptop, I was denied access. Unfortunately, I cannot remember the information I set up for this account a decade ago. I really need to regain access as I have important backups stored there. Please contact me via my alternate email, [redacted] Looking forward to your assistance. Best regards, Linda

I received a notification about suspicious activity on my account, asking me to verify using an old phone number and email that I no longer have access to. I tried to reset the password for my old email address but the reset email went to my current email instead. I have an urgent need to access my emails for a meeting and wanted to know if I can verify my identity with my state ID. It's been over 15 years since I created the account, and I can't remember the details I used. I'm confused about how my email was compromised when I've been entering the password correctly. I used a different computer recently and got a new phone, but still couldn't log in. I would appreciate a prompt response as I need access to my emails. Thank you, Diana B.

Hello, I need your assistance urgently. I will provide as much information as possible. The email address I am trying to access is [redacted] to reach an old Facebook account that I created when I was around 12-14 years old, but now I am 20. I am unsure if I can recover it because I may not remember the exact birth date (06/03/[redacted]) I used. I might have had an emergency account named [redacted] at that time. I can't recall if I linked a phone number, but if I did, it might have been [redacted]6. Additionally, I am not sure about any security questions I set up, but I'm willing to try if there were any. Many of the emails should be associated with my Facebook account under the name Nataly Quinn and various pages I managed. Please help me if possible. Thank you.

Good morning, I'm having trouble accessing my account due to being locked out. Despite multiple attempts to reset my password, I have been unsuccessful. With my changed mobile number, I have tried to recover my account online by providing my name, date of birth, and security answers, but it's still not allowing me to log in. I urgently need access as I have an important email awaiting my response. Please investigate this matter. My email address is [redacted]

I established my email address, [redacted], a long time ago and now I can't remember the details I used during the setup. This email is linked to my Instagram account under the name Daryl Montrope, which I've been locked out of because Instagram keeps sending password resets to [redacted], but I can't access that email to retrieve them. Therefore, I'm unable to log into my Instagram account. Since I use Instagram for business, it's crucial that I regain access. Despite trying to verify the account through outlook, I'm told the information I provide isn't enough to prove ownership. Over the years, I mainly used this email to send messages to other accounts or sign up for services. Recently, I haven't used it much, switching to my more professional email, [redacted] I just need to regain access to my Instagram account, can anyone help me with this dilemma?

My account got blocked due to supposed unusual activity. I've tried to verify multiple times but was told my information was insufficient. I can't access this old account now, affecting logins on various systems at home. The account in question is [redacted]

On October 5, [redacted], I was informed by Microsoft that my Hotmail account may have been compromised, and it was locked for my safety. Since then, I have been unable to access it. While at work, I received a call from a Texas number, +1 [redacted], regarding Xbox accounts, which did not assist me in any way. My Hotmail account is marti***[redacted], and it is crucial for me to reach out to family, friends, and business contacts. I need assistance to regain access to my email account as soon as possible.

I've been locked out of my MSN Hotmail account for a while now and have tried multiple times to regain access. My email is [redacted] and although I know my password and can verify my identity with my passport, I don't have access to the phone number it's sending the code to and can't recall the last few emails I sent. The most recent one I remember was to [redacted] I've been unsuccessful in completing the standard security report to recover my account. How can I regain access to my email?

I have been using the email address [redacted] for some time, but I am unable to access it due to not having the security information after changing phones. I urgently need help to recover my account and update the security to [redacted] as I do not have access to the previous security information. My exam admit card is on its way to that email, so I kindly request prompt assistance. Please do not disregard this message. Your help is greatly appreciated.

I am having trouble logging into my Hotmail account. I am using the correct username and password, but I keep receiving a message that says: "We have detected unusual activity on your Microsoft Account [redacted] or believe your credentials are at risk. For your security and to ensure only you have access to your account, we will ask you to verify your identity and change your password." I have followed all the steps to recover my account, but I am still unable to access it.

Hello, I need assistance with accessing my Airbnb account. I initially registered using my old email address, [redacted] Now that I am hosting on Airbnb, I am not receiving payout details since I no longer use the Hotmail address. I tried logging back in but forgot the password, leading to my account allegedly being blocked after multiple unsuccessful login attempts and failure to recall security questions. This is impacting me significantly as I rely on my guesthouse income from Airbnb, but I can't receive important communications from Payoneer, the payment service Airbnb South Africa uses. I believe the Hotmail account belonged to my husband, Clinton van Rensburg, opened about 20 years ago, and we are unable to provide the forgotten security information. Please advise on how I can resolve this urgent matter.