MLB.com Customer Service Issues

Hello, I am reaching out about my recent experience with your services. I bought diamonds and got tickets for a party box event. After pressing the draw button, I was thrilled to receive the epic Kimmy skin. However, when I checked my skins, the new one was nowhere to be found. I felt let down by the event, and I am starting to think it might not be as legitimate as I initially thought.

Hello Moonton, I am reaching out to request assistance with logging out [redacted] from my account [redacted]10 (padanmukakenatroll) as it seems to belong to a hacker. Despite logging out from all devices, the account remains accessible to the hacker through Google Play Games. This situation has resulted in the hacker scamming my friends, creating a concerning issue. I have saved my account emails and Facebook details, with only Google Play Games linked to the hacker's account. I urgently seek your help in resolving this matter promptly by disconnecting all unauthorized devices and accounts linked to my account, leaving only my Moonton account on [redacted]10. Thank you for your swift action.

I am currently dealing with regaining control of my account after a hacker accessed it. They changed my username and flag previously, and I managed to restore the username. However, I still need to wait two months to regain control of my flag. Recently, upon trying to access my account, I found that all my data had been reset, and the hacker had removed my friends, altered my profile picture and gender, and deleted images from my album. They also played games on my account, damaging my win rate and spending my battle points. I've now secured my account by binding it to all platforms except VK. I seek assistance in reverting my gender and profile picture changes and recovering my battle points. I wonder if binding my account to all platforms will prevent future hacks and if not, what steps I should take to ensure security.

Last Sunday, my account with ID [redacted]8 was hacked, and a VK account was added by the hacker. As a result, I can no longer use my account properly, and I am worried about spending money on Google Play. I kindly request the return of my account and the removal of the VK account. I cannot delete the account myself due to a changed region. Please verify the IPs, as I always use a Lithuanian IP address. It is evident that I am requesting contact through an email associated with Google Pay as I attempt to delete the third-party account linked to my Moonton account.

I received a notification in my email claiming I recently used the Switch Accounts feature, which I did not do. The name on my account was changed without my knowledge, and all my in-game currency and items were spent. I am requesting the return of my diamonds, battle points, fragments, and original name. Prior to the unauthorized changes, I had [redacted] diamonds, around [redacted] battle points, [redacted] blue fragments, [redacted] pink fragments, and [redacted] orange fragments. My original account name was Roses336. There were skins and heroes purchased on my account that I am willing to return for the lost diamonds and battle points. My player ID is [redacted]1, and the email associated with my Moonton account is [redacted] Thank you for your assistance.

Issue with Payment: Broken Blade ID: [redacted] Server: [redacted] Selected Problem: Received account in danger notification Payment Method: Google Pay Payment Date: [redacted]-6-16 Order Number: GPA.3[redacted]-2[redacted]7 Payment Record Screenshot: [image] Error Messages: Yes, multiple error screenshots provided Notes: - Experienced issue during exam on Huawei device - Subscription disappeared from Google Play and MLBB Concerns: - Confusion over [redacted]+ diamonds charged for a 3-day subscription - Urgent match with squad at stake - Denial of using illegal methods due to previous purchases - Request for compensation for disruptive bug - Request for return of 35 diamonds

Hello, I am seeking assistance regarding a situation with a previous account purchase. The seller provided me with a Moonton bind account, and after requesting to unbind it, they claimed to have forgotten the Gmail and password. In my naivety, I assumed it would be easy to unbind without this information. However, I later discovered this was not the case. Now, after a year has passed, the seller has not returned, and the in-game name and other information on the account have been changed. It appears they have accessed it from their Moonton account. Is there a way to unbind their Moonton account without having their login details? I have invested significantly in this account, and I am hoping for a solution to this predicament.

Dear community, I urgently need assistance with a situation involving purchasing an account from a scammer some time ago. Initially, the account was a Moonton bind account, and I asked the seller to unbind it. Unfortunately, they claimed to have forgotten the associated Gmail and password. Naively, I thought I could easily unbind it myself. However, after attempting to do so, I learned that unbinding requires the Gmail and password information. Over a year has passed with no contact from the seller, but today I discovered that my account details, including the in-game name, had been changed. It appears the seller used the Moonton account that was binded previously, suggesting they may have regained access to the account. I have unsuccessfully tried to reach out to the seller again, and I suspect they may have changed their contact information. I would greatly appreciate any advice or help in resolving this matter as I have made significant in-game purchases. Thank you for your support.

Good morning, I need help as I can't access my account server [redacted], ID [redacted]37, nickname TankMachine. I made a significant investment in your game with many heroes and skins. Please assist me in recovering my account. My team is called Omar = the Muppets. I have 2 MCL trophies and purchased the Hayabusa skin of the month. I believe I deserve some respect as I have spent a lot of money on your game but have not seen support from your teams.

My phone got damaged by water, causing it to stop working. Unfortunately, I hadn't linked my account, resulting in me losing access to it. I'm hoping to retrieve my old account named "Yeetus" and associate it with the username "Kingbob67." Despite reaching out to customer service and providing all the necessary information, I've only received automated responses. Any assistance in transferring the account would be greatly appreciated.

I'm from Pakistan and I have contacted the game's support with all the evidence and provided my battle ID. During a ranked match, my mobile network started reconnecting and the screen froze, causing severe lag that made it impossible to play. Despite not intending to go offline or be AFK, my mobile data issue led to a 10-point deduction in my credit score. Additionally, the lag made it seem like I was AFK, resulting in another 7-point credit score penalty. This has significantly impacted my ability to play ranked matches, and I am worried it will take me four days of continuous play to regain my lost 17 points. I care deeply about this game, so I kindly request a prompt restoration of my credit score to avoid this lengthy process. Thank you for addressing this matter.

Hello, I need your help to recover my account. I unfortunately trusted someone who has now taken control of it without my permission. They have unbound my email [redacted] and my Facebook thenekoparadise, which were the only accounts linked to it. The individual also bound it to a Moonton account, possibly under the name fauzian. I am desperate to get my first and beloved account named "salad" (with a flower on each side), with ID [redacted]7 ([redacted]), back. I have invested a lot of money into this game and hope to continue doing so in the future. Please assist me in recovering my account.

Hello, I am seeking your assistance regarding my game account being hacked. This unfortunate incident occurred last Sunday, causing me distress as I have invested time and money in the game for approximately three years. The account was not linked to a Moonton account but was connected through Facebook, which the hacker accessed. I am unable to access my account currently and have provided my game ID - [redacted]81, server - [redacted], nickname - Hnin Ekari Kyaw, previous nickname - HNIN EKARI, registration date - [redacted]-8-6, last login time - [redacted]-7-12, order number - [redacted][redacted]74, device used - iPhone 11 Pro Max, and region - Myanmar. Any help in recovering my account would be greatly appreciated. Thank you for your attention to this matter.

Hello, I need your assistance in recovering my account. I regretfully trusted someone who has taken control of it and unbound all my linked accounts. Despite my financial support for the game, this account holds sentimental value as my first one. The email ([redacted]) and Facebook (thenekoparadise) accounts linked have been unbound, including a Moonton account under the name fauzian. The in-game name is "salad" with flower symbols. I seek your help as a dedicated player hoping to regain access to my account, ID: [redacted]7 ([redacted]). Your support is greatly appreciated.

Hello Admin, I believe my account has been compromised. My in-game name is Ai Fuxi, with ID number [redacted]4 on server [redacted], as shown in the attached picture. This morning, on 16/07/[redacted] around 9:00 am, my smartphone was unexpectedly formatted, seemingly by someone who hacked into my Gmail account to reset my phone. The affected application on my phone is Mobile Legends: Bang Bang (MLBB). Shortly after the format, I reinstalled the app, but I couldn't access my MLBB account through my Facebook link, which was previously connected. I then tried to log in with a Moonton account and noticed that a Facebook account I'm unfamiliar with had been linked and couldn't be unbound. I kindly request the admin's assistance in unbinding the unknown Facebook account and securing my MLBB account from future hacking attempts. Thank you.

I am encountering several issues with my account under the name XChan on Moontoon. Firstly, I am unable to login as it indicates I have exceeded login attempts and need to wait a day. Despite waiting, the problem persists. Secondly, my inactive account was hacked, but I managed to resolve it. Subsequently, my primary account, XChan, faced accusations of cheating leading to a two-month ban. Despite reaching out, only automated responses were received. I am hopeful that the ban can be lifted from my account and the issue resolved promptly. Thank you and have a pleasant day.

I have been experiencing difficulty logging into my Moonton account recently. I had logged out temporarily to access another account, but now I am unable to log back in. The system does not recognize my email address when I try to log in, and I even attempted to retrieve it, only to receive the same email address. Despite trying troubleshooting methods and verifying my email, nothing seems to work. I heard that there was a recent fix, but I am uncertain if it has resolved the problem. I am inquiring if there is a way to regain access to my account or if there is a specific verification process for this account. I have used the same email for two different accounts and would appreciate any guidance on how to resolve this issue. Thank you.

Hello, I am reaching out because my account was stolen a few days ago. A Facebook page promoted a website offering a free skin, requesting my account details including email and password to claim the prize. Unfortunately, I fell for this scam by providing my information on the site linked to my Facebook profile, resulting in my account being stolen. I seek assistance in recovering my account as I have invested significant effort, time, and money into achieving high levels in the game. I am worried that the unauthorized access may lead to unwarranted expenses from my bank account. My in-game nickname is igunoxs01, on server [redacted], with ID [redacted]5. I truly hope for your help in resolving this issue.

During a casual match with Layla, a hero I'm not familiar with, I noticed a decrease in my credit score. Despite only having one kill and two deaths while covering the bot lane and assisting the team, I lost three credit points for perceived underperformance. I am perplexed as to why this penalty was imposed, as I was genuinely trying my best, even though I was still learning to play with Layla. I felt unfairly singled out for a mild negative performance warning. I only died twice while defending a turret, which I believe is not an accurate reflection of my overall gameplay. I'd appreciate it if my gameplay in this specific match could be reassessed, and my credit score of [redacted] reinstated. I am unsure why this deduction occurred automatically post-match, as I don't believe any teammates reported me. Kindly notify me of the outcome of the review process. I can be reached at [redacted] or [redacted] Thank you.

Hello, I'm reaching out because my account was stolen a few days ago. There was a Facebook page spreading a website claiming you could win a free skin. To participate, you had to provide your account connection details, email, and password. Unfortunately, I fell for this scam by connecting my Facebook profile and entering my account information, leading to my account being stolen. I'm dearly attached to my account and have put significant effort, time, and money into its progress. It's distressing to think that someone else is now using it, potentially even using my bank account for in-game purchases. My in-game nickname is igunoxs01, server number is [redacted], and my ID is [redacted]5. Any assistance in reclaiming my account would be greatly appreciated.