Lucky Charms Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Lucky Charms customer service, archive #1. It includes a selection of 6 issue(s) reported June 12, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I can be reached at s a l marchione 81@ gmail.com. I am deeply disappointed with the chocolate Lucky Charms cereal due to its low marshmallow to cereal ratio. This has led me to stop purchasing the cereal for myself and my children, tarnishing the brand's image in our household. For 36 years, Lucky Charms was a beloved item for me, but its current state has left me heartbroken. The lack of marshmallows has made me lose interest in buying it. I hope for a response to address this issue. Thank you for your attention and quick reply.
Reported by GetHuman-salmarch on Tuesday, June 12, 2018 8:43 PM
This morning during my usual commute, I stopped at the local convenience store for my daily cup of coffee and a Lucky Charms cereal bar. I've been a fan of this product since my childhood, reminiscing about the good old days before family issues and betrayals. Unfortunately, today marked a turning point. As I took only three bites, disaster struck – my tooth broke, leaving me in pain and frustration. Alas, I have decided to switch to Golden Grahams from now on. Despite this setback, I will not let it go unnoticed. I intend to share my experience and opinions on various platforms to express my disappointment.
Reported by GetHuman792306 on Sunday, June 17, 2018 2:07 AM
Date: August 9, [redacted] Time: 10:36 PM Pacific Standard Time in Washington State. While my wife was enjoying a box of Lucky Charms with magical unicorn marshmallows, she discovered a black object floating in her cereal. This foreign object was unexpected and caused her to lose her appetite. We thoroughly inspected the box and plastic bag for any possible holes but found none. After cutting the object in half, we found it to be hard and black inside. We have kept the object and bag and would like to discuss this matter with a representative and seek compensation. The best time to reach me is 6:00 PM PST in Washington State or on weekends. You can contact me at [redacted]. I'm providing my wife's email for a prompt response.
Reported by GetHuman-cglaw on Friday, August 10, 2018 5:47 AM
My name is Tawnya, and at 43 years old, I still love my Lucky Charms cereal just like when I was 30 years younger. It has always been my first choice. However, I was recently disappointed when I purchased a giant-sized box at Fry's Food Store on McDowell Avenue in Phoenix, AZ. To my dismay, there were only about a dozen marshmallows in the entire box, and I missed the usual combination of cereal and marshmallows. Typically, I can finish a box in about a week, but this time was different. I haven't bought another box from there as I fear the whole shipment may have been affected. I hope to hear back regarding this issue. Thank you, Tawnya McFadden.
Reported by GetHuman-tawnw on Wednesday, October 17, 2018 9:34 AM
I implore you to consider making Lucky Charms halal/kosher to be more inclusive of individuals who avoid gelatin in their diet. Creating a gelatin-free option would allow a wider range of people, including Muslims and Jewish individuals, to enjoy this product. It would be wonderful if the Lucky Charms cereal could be made kosher using alternatives like beef gelatin, fish gelatin, or halal marshmallows. Please, take this suggestion into account as it would make a positive impact on those who currently cannot consume your product. Your efforts in making this change would be greatly appreciated. Thank you for your attention to this matter, and I look forward to hearing a response from you.
Reported by GetHuman-arlixx on Sunday, September 8, 2019 5:51 AM
To whom it may concern, My husband found a piece of wadded-up aluminum foil in a bowl of Lucky Charms this morning. Although he wasn't harmed, we wanted to report this incident to prevent any potential issues, especially with children who might not know to spit out foreign objects. The contaminated box was a Giant Size - 1lb 10.1, with the best by date BU2149 09 A (16 May [redacted]). I bought it at our local King Soopers - Kroger in Aurora, Colorado. We are disposing of the rest of the cereal as a precaution. Could you please consider reimbursing us for the $4.99 cost of the box? Thank you for your attention to this matter. We will continue to be loyal fans of Lucky Charms. Sincerely, Renee E. Aurora, CO [redacted] For any further inquiries, please contact me at [redacted] or email at [redacted].
Reported by GetHuman4879172 on Thursday, May 28, 2020 1:12 AM

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