LeapsAndBounds.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about LeapsAndBounds.com customer service, archive #1. It includes a selection of 1 issue(s) reported January 9, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On January 7th, I purchased a Hoover vacuum cleaner from Leaps and Bounds using PayPal Transaction ID 50C37850DH[redacted]. The payment went to a company called Prospect King Inc. Limited. The email associated with them is [redacted] as shown on the PayPal receipt. I have not received an order confirmation despite reaching out twice with no response. I am concerned that this might be a fraudulent transaction. Recently, the third-party merchant informed me that the order is being shipped from China, to my surprise. I was unaware of this and would not have placed the order if I had known. I am uncertain if the item will ever arrive. Leaps and Bounds does not provide a phone number, making it difficult to obtain updates. I have attempted to contact them for information but have not received any response yet.
Reported by GetHuman7005268 on Sunday, January 9, 2022 5:08 PM

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