Kevo Smart Locks Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Kevo Smart Locks customer service, archive #1. It includes a selection of 1 issue(s) reported July 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently bought a house equipped with Kwikset locks using the Kevo system. I set up my account, but I encountered issues trying to pair the device as it indicated it was already enrolled. Upon checking my account, I received a notification stating that "you need a KEVO to use this feature." I attempted to disconnect, disable, and even delete my account, but nothing resolved the problem. I tried calling Kwikset's customer support at 1-[redacted] multiple times, but I faced several disconnections.
Reported by GetHuman-tkhdah on Friday, July 7, 2023 5:48 PM

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