Jetpens.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Jetpens.com customer service, archive #1. It includes a selection of 1 issue(s) reported December 5, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently ordered some jet pens that are on their way to my address. I specifically need them in gray ink. However, I am uncertain if the ink will actually be gray since the ads mention it but I want to confirm. The order # is [redacted], shipped on 11/29. Can you please verify that the ink color is indeed gray? If possible, I would also like to see other ink options that are available besides the one already shipped. Thank you.
Reported by GetHuman-jnsmccoy on Thursday, December 5, 2019 3:32 PM

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