Hayhouse.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Hayhouse.com customer service, archive #1. It includes a selection of 2 issue(s) reported December 7, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, my name is Darlene Cavaliere, and I placed an order for 4 Medical Medium Celery books. Each book was priced at $5.00 in US currency. However, upon receiving my statement, I noticed a charge of $25, which after the exchange rate totaled $33.18. I believe there might have been an overcharge. I attempted to contact your 1-[redacted] number but was left on hold for 20-30 minutes before I had to disconnect the call due to other commitments. I would appreciate your prompt attention to this matter. Thank you in advance. Darlene.
Reported by GetHuman-ubthere on Saturday, December 7, 2019 3:39 AM
I clicked on the post for the 5-day Meditation Challenge to gain access to long-term meditations, only to be redirected to Matio Pastono's page for a live webinar. Despite the advertised 14-day free trial, I was immediately charged £40 plus £8 tax to my card. Instead of receiving the 10 meditations for the ongoing challenge, I found access to Matio Pastono's audio. I registered with the wrong email address with Hayhouse ([redacted] instead of [redacted]) and would like this corrected to the correct .co.uk email. I am in the UK and was expecting the free trial, not the unexpected charge of £48. Could you provide a UK phone number for HayHouse Customer Services for me to resolve this mix-up and clarify the content I paid for? I anticipate your prompt response. Thank you for your assistance. - H.G.
Reported by GetHuman5703655 on Friday, January 29, 2021 11:28 PM

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