Can I return or exchange a product?

Yes, you can return or exchange a product purchased from Hayhouse.com. We offer a hassle-free return and exchange policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The returned product must be in its original condition, unused, and with all accompanying materials. To initiate a return or exchange, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a shipping error or a defective product. We strive to make your shopping experience with Hayhouse.com enjoyable and risk-free.