Gmail Customer Service Issues

My Gmail account [redacted] has been compromised, and I am unable to regain access to it. The associated phone number [redacted] is no longer active. The recovery email address displayed on the account, starting with "chr," is unfamiliar to me. I have crucial information in that email related to my legal matters that I urgently require. I last used the password "justme1950" successfully. I am reaching out for guidance on how to reclaim my account. To continue this conversation, please contact my father using the email [redacted] Thank you for your assistance. Best regards, Bridget S. Phone: [redacted] (landline) Mobile: [redacted] (father's cell)

I have encountered an issue with my Gmail account, which I have been using for 20 years under the email ID [redacted] Unfortunately, I am currently locked out of my account. When attempting to reset my password, I faced the following challenges: 1. Despite trying to recover my account using the backup email address [redacted], Gmail is not sending the password reset link to that email. 2. A one-time passcode is being sent to my registered phone number [redacted]. However, as I am presently in India, I am unable to access this text message. 3. When opting to try another method, the response indicates that the passcode was sent to my locked Gmail account. Due to the account lockout on all devices, I am unable to successfully recover my account. I kindly request assistance in sending the one-time password reset link to the backup email address [redacted] Thank you.

Subject: Issue with Receiving Emails on my Gmail Account I wanted to inform you that my [redacted] email address is currently experiencing difficulties in receiving emails on my MacBook Air laptop. This problem started yesterday, and despite clearing out a large number of email files, the issue persists. After seeking advice and assistance online, a knowledgeable technician at Harvey Norman-Garden City in Mt Gravatt, Brisbane, Australia, attempted to troubleshoot the problem. Although he identified the issue and provided the necessary steps to fix it, we encountered obstacles in making the required edits to the IMAP/SMTP settings. I have the instructions provided by the technician for reference. However, as I am scheduled to travel overseas in 10 days, resolving this issue promptly is crucial. Any assistance or guidance you can offer on the next steps to address this matter would be greatly appreciated. Thank you for your prompt attention to this matter. Best regards, Jim +61 (0)[redacted]30

I am having trouble accessing my Gmail account, [redacted] I always had it signed in on my phone, but now that I lost my phone, I can't remember the password. I did not set up any recovery email or phone number. When I tried to recover the account, it asked for the last password I remember, but I only had one password since I created the account. I have important data in that email and also some private information. I am concerned and have tried reaching out to Google support via phone calls and emails, but have not received any responses. Please assist me in recovering my account; it is crucial to me.

Eight years ago, I began sharing short videos on YouTube under the channel name 0721busman. Over time, my channel has grown, boasting over [redacted] videos, one even surpassing [redacted],[redacted] views, with nearly 2,[redacted] subscribers. Recently, I encountered an issue when prompted to sign in after years of inactivity. By chance, I recovered an old YouTube channel I believed I had deleted, which had a handful of videos and no viewership. Unfortunately, I am struggling to regain access as I cannot recall the associated email, password, or phone number. This has restricted me from uploading new content, engaging with comments, and attracting more subscribers. I tried various email and password combinations without success. Despite creating a new channel identical to my original one, named 0721busman with the same profile picture featuring me as Santa Claus, it remains a separate entity. I seek assistance as I navigate this predicament with my channel, where my most recent upload features Dean Z, an Elvis tribute artist performing in Branson, Missouri on November 11, [redacted]. I am inquiring if there is a contact number for YouTube or Google for further assistance. Your help is sincerely appreciated. - Don Nichols from Paris, Tennessee

Hello, my name is Mahya Tanha, and I am the owner of the following Gmail accounts: [redacted] [redacted] [redacted] My phone number is +90 [redacted] [redacted] and +98 [redacted]. The Gmail account I am using to contact you belongs to a friend, as I no longer have access to my own accounts. I have been experiencing login issues with all my accounts. Despite trying to log in with my password, I have been unsuccessful. When attempting to reset my password, the recovery email and phone number did not match mine. Additionally, the device listed was a Red MI Note 8 Pro, whereas I own a Samsung Galaxy Note 8 and do not know anyone with a Mi Note 8 Pro. There is a possibility that my accounts have been hacked, especially since one of my crypto wallets, the Trust wallet, was recently hacked, resulting in a loss of about $[redacted]. I kindly request assistance in recovering my accounts or, if recovery is not possible, in terminating them.

I recently tried to reactivate my account after it was deactivated due to suspicious behavior. However, when I input my last password, I am redirected to a similar page where I have to repeat the process. I am then asked to type in about 7 letters displayed in a picture to verify that I am a human. Despite entering the correct letters, the system keeps telling me they are wrong, making it impossible for me to reactivate my account.

I am David, and Ali Nadeem from Pakistan, who goes by [redacted], used to work for me. Recently, I found out that his brother was involved in a serious incident. Ali has been tampering with my Google Books account and my close connections. My accounts, dannysdreambus and [redacted], have been hacked due to his actions. This situation has also been linked to him extorting money from me. I have alerted the US Embassy about this matter. You can reach me at [redacted] or email me at [redacted] I appreciate any assistance with this issue.

I am having trouble accessing my account. I know my address but forgot my password. When redirected to the recovery page and asked to enter my last password, the issue is I haven't tried many passwords, and it says we cannot verify it belongs to you. When I choose the option to select another method, it keeps repeating the same message. Please help. I can provide you with any necessary information if needed.

I'm currently locked out of my phone due to entering the wrong password too many times. The recovery step involves logging into my email from a computer, but I stored all my login info on my phone. I need a new password or alternative method to access my email, so I can recover my phone and access my other accounts. Without my Gmail password, I am unable to open any emails or receive notifications. Unfortunately, I'm unable to provide my email address for verification at the moment.

Each time I try to access my Gmail on my computer, I am required to verify it's me on my phone. Then I have to enter a random number on my phone through Gmail within a short 5-second window. This process sometimes leads to my account getting blocked. If I manage to log in successfully, I receive 2 emails - one about a suspicious sign-in attempt and the other prompting me to check my settings. Unfortunately, in the settings, there are no options to manage this frustrating situation. It's incredibly frustrating and nonsensical!

It has been 42 days since my Google account was hacked. I have been trying to recover it, but 2 hours ago, it showed that my password was changed. I cannot find a way to get it back. My account is [redacted], still added on my phone but I can't access emails. The recovery address was [redacted], which the hacker changed to the same email, [redacted] I am confused why Google allows my primary email to also be my recovery email. I need to prove my identity. My account has important photos and videos, and my laptop still syncs with Google Drive, which I emptied. Unfortunately, my photos and drive are now separate, so I can't access my data. I need help getting my old account back.

Hello Google Support Team, I am having difficulty logging into my old Gmail account, [redacted], on my new mobile device. Despite setting up 2-step verification, I have been unable to receive the correct verification emails. This has trapped me in a cycle where I receive the verification code on my mobile, but not via email, preventing me from resetting my password. Could you please manually reset my password and send it to a reachable email address? The account to reset the password for is [redacted] Please update the verification emails to be [redacted] or [redacted] You can send the new password to [redacted] Thank you for your assistance. Robert

I have a Gmail account and a BTInternet email account. I use my Gmail to send emails with the BTInternet alias, but recently encountered an issue. After sending an email with 20 BCCs, I received an error message mentioning too many messages. Even when sending only 2 BCCs at a time, the problem persisted. Since then, emails sent using the BTInternet alias are not being received, while my Gmails send without any issues. I need help resolving this so I can continue sending emails from my Gmail account using the BTInternet alias.

After restoring my phone, I needed to sign back into my Gmail app but forgot my recent password change. I followed the steps for a verification code sent to my cell phone. After trying two emails and a work email, none received the verification code. Even after waiting for 48 hours, I still haven't received the email for verification. I attempted on both my phone and iPad, but I think the system doesn't recognize me due to the phone restoration. Any assistance would be greatly appreciated.

I recently changed my password about 10 days ago, but I am unable to access my Google account now due to incorrect recovery information for two-factor authentication. The recovery email listed appears to be incorrect, and I have lost access to my account. I believe I could easily resolve this issue through web chat verification as I have several ways to confirm my identity. The account in question is [redacted], and the listed recovery email is lloyd.pickthall@gmail, which is not the correct one. I believe my recovery email should be my Microsoft account ([redacted]). Unfortunately, I am unable to use any phone options, and I do not have access to my backup codes. Kindly reach out to me using my alternate contact method, [redacted] Your assistance in this matter would be greatly appreciated. Thank you. Kindest regards, Lloyd

I have been experiencing difficulty accessing my Gmail account since my last password change. I suspect there may have been a typo or that I simply forgot the new password. I fear losing this account I've had for over two decades, especially since it's crucial for accessing various apps and my files on Google Drive. The email associated with my account is [redacted] and some of my past passwords include T@wiar99, Tayhts99, Siflidhap, and 19F@ijem68. I've introduced Gmail to my family over the years and can provide their accounts if necessary. If you require me to take any steps to reset my password, please reach out via text at [redacted] or email me at [redacted] Thank you, Fernando Mejia [redacted] [redacted]

Hello everyone, a couple of years back, I incorporated an email account from Bluehost into my Gmail which had been functioning well until recently. Starting from the end of January this year, the emails I receive on the supplementary email account are not being forwarded to Gmail. While I can view these incoming emails in the Bluehost account, they do not appear in my Gmail inbox. Bluehost confirmed there are no problems with their server, as I can see the new emails in the Bluehost account. It seems the issue might be with the Gmail server. Interestingly, my primary Gmail account seems to be affected too. Upon testing by sending an email from a Yahoo account, it didn't reflect in my Gmail inbox. The Gmail account shows the message: "Authentication error. Mail from this account has not been retrieved since Jan 31." and "Server returned error "[AUTH] Authentication failed." It appears to be a Gmail server-related problem. Your assistance is appreciated. Thank you.

A friend asked me to help them by screenshotting an Instagram link and sending it back without clicking it. I hesitated but trusted it was them. After sending the link, I found myself locked out of my account. I suspect being hacked as my password and phone number were changed. I've attempted various methods to recover my account but to no avail. Despite my photos and account name seemingly untouched, I can't access it. Any guidance on how to regain control would be greatly appreciated.

During my two-week hospital stay, I got logged out of both my email accounts on my phone due to an expired session. After resetting the passwords, I was unable to log back in. Despite being logged in on my computer, I couldn't update my phone number or passwords without re-verifying my accounts. This has made me anxious as important accounts including PayPal are linked to these emails. Any assistance would be greatly appreciated.