Gmail Customer Service Issues

My friend has an old Gmail account that he no longer uses and has forgotten the password and recovery email. I use this Gmail account for playing video games but as it asks security questions which we both can't answer. One question is "What is your favorite cousin's name?" which we can't recall. He gave me the video game account for my 14th birthday, but he has a new email now and the password is also forgotten.

I'm having trouble accessing my Google+ account after someone attempted to hack into it. Additionally, a device that does not belong to me was linked to my account, and I am unsure how to remove it. Despite entering the correct password, the system indicates that my email and password do not match, preventing me from accessing my Google+ account or checking my emails. I seek guidance on resolving these issues.

I work as my supervisor's Executive Assistant, and he requires me to reply to emails on his behalf. I have been able to respond using his email address from my account, but this does not allow me to continue existing email threads. Additionally, when I reply as him from my account, the responses are directed back to my email. I need a way to conduct the conversation from his account, maintaining the thread and responses within his email, without needing access to his password. Any suggestions on how to achieve this would be greatly appreciated.

Hello, my name is Shaun Harrison. I can't remember the password for my username [redacted] and had to create [redacted] for work and important activities. I urgently need access to [redacted] for essential information stored there, but I no longer have the old cellphone number for verification. The alternative email linked to the account is inactive. I can answer security questions and provide previous passwords but don't recall my last login date. Your assistance in regaining access to my original email is greatly appreciated. Thank you.

I need help accessing my account under [redacted] I have forgotten the password and cannot recover the account. I opened the account recently but lost my laptop and did not recover it, so no emails have been received unless they are spam. I normally use Android, Gmail, YouTube, Drive, Docs, etc. However, I am unable to find the appropriate options. Could you please assist me? This account is essential for the security question change on my Upwork account.

My sister-in-law, who is addicted to heroin, broke into our home and stole an old cell phone containing our Gmail accounts. Despite a police report, we've been caught in a cycle of changing passwords to prevent her access. However, each time we change them, she and her associates receive email notifications and claim they were hacked, regaining control. I'm unable to permanently shut down the email accounts due to this ongoing issue. Their actions have caused us significant harm with the information they have obtained.

When I was young, I had a Gmail account with a simple password. After a few months, my father changed it without my knowledge and then forgot it himself. Unfortunately, he couldn't remember the recovery email address he set up for me. I was then given a Yahoo mail account, which faced a similar issue. Now, I am attempting to recover my initial Gmail account, which contains my real name without any alterations. I can provide answers to one security question and received a verification code, but Google still can't confirm my ownership of the account. Despite trying various responses, I have been unsuccessful. I understand the challenge of proving ownership, but I am hopeful there might be an alternative method to validate that I am the legitimate account holder.

I am Karissa Smith, a 24-year-old female born on 07/25/[redacted]. I set up my Gmail account in February. Unfortunately, my Samsung Galaxy Luna Pro was destroyed last week, and my phone number ([redacted]) got transferred to my new ZTE MAX XL. I am struggling to regain access to my Gmail account ([redacted]) as it's not recognizing my current phone number.

I have an old college email account through Gmail ([redacted]) that I used to forward to my current email ([redacted]). Lately, I've been receiving notifications about blocked sign-in attempts for kost0056%[redacted] I no longer want this forwarding service and wish to delete the old account altogether. When I tried to log in to [redacted] on Gmail, I encountered issues. The Organizational G Suite Account opens to the Kettering page, which doesn't assist me. The Individual Google Account option prompts for a password I can't recall, and the password recovery process has been unsuccessful. How can I remove this old account?

I am having trouble logging into Massage Finder through their website using Google as the sign-in agent. Despite using variations of my email address like [redacted] or [redacted], I keep receiving an error message stating my username is invalid and does not match the one in their records. I can successfully use both email addresses to log into Gmail directly, but not on the Massage Finder site. Error Message: massagefinder Error You just logged into the Google account [redacted], but your MF account is associated with the email address [redacted] Please try again. I am unable to find contact details on the MF website, so reaching out here seemed like my only option. Thank you for any assistance provided. Regards, Daniel Dunn

My account was hacked, so I created a new one, but every time I do, someone changes the password before I sign out. I suspect who it might be, but I can't accuse them because the proof I had, like photos, has disappeared from my account. This person in my network, who lives in my house, keeps changing my passwords and accessing sensitive information. They have been altering my emails and deleting important documents, causing me to lose crucial information. I urgently need assistance to identify and stop this individual. I believe they are using a backdoor to enter my accounts and manipulate my data. I have listed some of the emails associated with my name here. Most of the passwords have been changed, and I am concerned about the extent of the intrusion. I have taken legal action against this person, but their actions are causing serious harm. I would appreciate it if you could help track their IP address and network for me. Your prompt attention to this matter is greatly appreciated. Thank you. Shannon M Dove

Hello, I'm Raj Kumar Boliya, and I'm having trouble accessing my Google Gmail account. I forgot my email ID and password, and despite trying various recovery options, I haven't had any success. This is very frustrating for me at this time. Please assist me in resolving this issue. You can reach me at [redacted] or via email at [redacted] Thank you for your help. Best regards, R.K.

I am experiencing issues with my Gmail account as incoming emails are being directed to three separate folders, causing storage problems. This setup has duplicated my emails, with messages appearing in my regular inbox, Archived folder, and an additional subfolder labeled Important. I would like to disable the automatic sorting of emails into these additional folders, ensuring that incoming mail is only directed to my main inbox. I also need assistance in clearing out the contents of the Archived and Important folders without affecting the emails in my main inbox. Currently, when I delete an email from my regular inbox, it does not remove the same email from Archived or Important, creating confusion. Despite reducing my inbox to [redacted] emails, my Archived folder still contains approximately 10,[redacted] emails. I am unable to bulk delete the archived emails without risking losing the [redacted] emails I intentionally kept in my inbox.

I am having trouble accessing my Gmail accounts. I have six accounts: [redacted], [redacted], [redacted], [redacted], [redacted], and [redacted] Unfortunately, my Android phone stopped working due to corruption, and I have lost access to it. The phone number associated with it, [redacted], is no longer in service. I created the woodsmanzdaughter account in spring [redacted]. My name is Gretel Young, and my new phone number is [redacted]. My address is [redacted] Glenmont Place, Columbus, Ohio [redacted]. Despite multiple attempts at account recovery, I have been unable to verify my ownership of the email addresses.

I'm having trouble accessing my account [redacted] because I forgot my password and the recovery information is outdated. I created the account a long time ago and have forgotten most security details. I used to have it on an LG Tribute device, but I lost the phone. I've been struggling to recover my account for a while now. If you need more information, please contact me at [redacted] Thank you for your help.

Hello, I am Jeffrey Draper and I am having an issue with my personal Gmail account. Without my authorization, emails from dating apps like Plenty of Fish, Coffee Meets Bagel, Zoosk, and other websites were deleted on June 3rd. Despite my attempts to retrieve the missing messages, Google informed me that I need to contact my administrator because they believe I have a business account. However, this is not the case as it is my personal account, which is *****@***.com. I am seeking assistance to resolve this matter as the deletion of these messages was not intentional on my part. The messages in question were removed between June 1st and June 3rd and were all received within the last year. I may have mistakenly deleted a few while trying to locate the missing messages, but I did not delete the others. Thank you for your help in addressing this issue. I have faith that Gmail will rectify this situation fairly.

Hello, I changed my email password about 8 or 9 months ago, but I can't remember the exact month. I am currently able to access my email on my Android phone, but I have forgotten my password. I tried to reset it by using the forgot password option, and I received the security code on my mobile number. However, I am stuck at the second step where it asks for my secondary email ID, which I cannot recall. I also can't remember the security question I set. While I can still receive emails, I am unable to sign in on my PC and tablet. This email account is crucial to me, and I really need help recovering my password. Email ID: [redacted]

I recently purchased a new phone and attempted to transfer my Gmail account over. However, I forgot my password after being logged in on my old phone for so long. I've been locked out after multiple failed attempts to input the password. I've tried entering codes sent to my mobile number and alternate email without success. Although I can still access the account on my old phone, I'm unable to open it on my PC or new phone. As this Gmail account is crucial for my business, I really need help regaining access. I considered creating a new account and redirecting emails but realized I can't do it without accessing Gmail on a PC. Any assistance you can provide would be greatly appreciated.

I am having trouble setting up multiple Gmail accounts on my email server. Currently, I use Outlook, but I prefer to switch to Gmail. I have tried configuring the settings with the following information: Server: imap.gmail.com, User Name: e.lupara, Password: ....... Unfortunately, I am experiencing synchronization issues with Outlook and cannot resolve them myself. I would appreciate any assistance as I am not technically savvy and have already spent hours trying to fix this. I hope Google can provide a solution to this problem. Thank you for your help. - Ettore

I encountered an issue with Gmail blocking my access to the email account [redacted] when using a VPN on my Windows laptop. To resolve this, I used a Chrome netbook and a different email account to get a code from Google, which I then input into my Windows 10 laptop. However, Google stated it couldn't sign me in and couldn't verify the email ownership. Since this has happened multiple times, I'm requesting that Google permanently disable verification for my account. Due to lack of cell service in my usual internet access location, even with cell reception, the issue persisted. If permanent opt-out is not possible, adding a security question to the verification process as before would be helpful to avoid this problem in the future. The matter was ultimately resolved by going to an area with cell reception where Google could call my cell for verification. Unfortunately, my usual internet access location lacks cell service.