The following are issues that customers reported to GetHuman about GetHuman customer service, archive #12. It includes a selection of 20 issue(s) reported September 1, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am seeking assistance to resolve an issue for an elderly veteran with T-Mobile billing concerns. He purchased a phone on July 13, [redacted], enrolled in auto-billing, yet his phone got disconnected due to unpaid bills. They demand $[redacted] for reconnection. However, he has not been using the internet services he is being billed for. Also, a device for luggage tracking was sold to him when he never travels. There are reconnect fees, but he actually wants the account canceled. T-Mobile [redacted] in Rio Rancho, NM has been unhelpful, not providing necessary paperwork or disclosing all services sold. I am trying to reach someone in accounts receivable to settle the debt without additional fees. Your guidance in resolving these billing discrepancies is much appreciated. - George C., Account *****[redacted], [redacted], T-Mobile [redacted], [redacted] Unser Blvd SE, Ste 14, Rio Rancho, NM 87[redacted], [redacted]
Reported by GetHuman6085349 on Donnerstag, 1. September 2022 22:07
I would like to request the deletion of my post and account with gethuman.com.
Match - My account deletion request has been successfully handled by Match. Kindly remove my rating and any related information.
gethuman.com - I am unsure how I got an account with your site. If I inadvertently created one, please delete it after removing my post.
Thank you.
Reported by GetHuman7763149 on Freitag, 9. September 2022 00:48
I would like to request the deletion of my post and the closure of my account on gethuman.com.
Match - I contacted Match and they have already deleted my account as per my request. Please remove my rating and any related information associated with it. I did not intend to post anything on this website.
gethuman.com - I am unsure how my account was created on your site. If there was some action on my part that led to the account creation, it was unintentional. Once my post is deleted, kindly proceed with closing my account on your platform.
Thank you.
Reported by GetHuman7763149 on Freitag, 9. September 2022 00:48
I recently had a balance of $45 on my Amazon gift card. I used the claim code (AQV4-3FZUY3-SPKAA) while placing an order, and my balance became $0. However, after completing the order and payment, my account was suspended by Amazon.
There were unauthorized charges for purchases I never received, and Amazon refused to reimburse me, leaving me frustrated. I tried seeking help through GET HUMAN HELP but found it unhelpful. Amazon has repeatedly taken my money without providing a resolution or allowing chargebacks.
I have made numerous unsuccessful attempts to dispute these issues with Amazon. I feel like I am at a dead-end, as I have not been able to resolve this situation.
Reported by GetHuman7832821 on Samstag, 24. September 2022 18:15
I have been a victim of scamming, harassment, fraud, and email fraud. My Facebook and other apps have been locked or hacked multiple times. I am unable to use verification codes because my phone does not receive them. I need to contact Facebook and Amazon to regain access to my accounts, especially one Amazon account with important photos from the last 10 years. When I try to receive the verification code, it does not come through to my phone. I am hopeful to recover my accounts and access my photos. Can someone assist me?
Reported by GetHuman-tplaja on Samstag, 26. November 2022 06:13
I kindly request the removal of all Facebook posts related to Typhoon Car Wash located at 3317th 14th Street, Columbus, NE [redacted]. It is imperative that there are no remaining posts concerning Typhoon Car Wash on our Facebook page. Bill Allen, who was terminated from our business on February 1, [redacted], is the individual responsible for these posts that must be removed. As the manager of the car wash, I will handle any future updates through my wife's Facebook account to avoid any further issues. Thank you for your prompt attention to this matter.
Reported by GetHuman7999060 on Sonntag, 4. Dezember 2022 13:29
I need help canceling my account with McAfee under the name Victor H. The email linked to the account is [redacted] I am due a refund of BDS$[redacted].56, refundable if claimed within 90 days due to an unauthorized subscription on Dec 5, [redacted]. I have tried to reach out to McAfee through phone calls, but their system is unreliable as the prompts are unresponsive. I am struggling to contact McAfee directly, and I need assistance ensuring my refund is processed.
Reported by GetHuman8040776 on Mittwoch, 21. Dezember 2022 15:53
While looking for support email for MyLife, I stumbled upon Gethsemane. After clicking on the support email, a text box appeared where I mistakenly entered my personal information which ended up on Gethsemane instead of reaching MyLife support. Unfortunately, there seems to be no way to delete it. I might have to write down emails to ensure sending them to the correct place. This incident has made me wary, as I have faced a similar situation before, and I will now be cautious about interacting with Gethuman if it appears in search results.
Reported by GetHuman-mcdnicol on Freitag, 30. Dezember 2022 13:27
I am requesting the immediate removal of a post and link from your site. The content, an internal corporate email exchanged between two global companies two years ago, was illicitly obtained and should not have been shared on your platform. This post divulges confidential details regarding products, actions, and private agreements, all of which were unlawfully intercepted and published without authorization.
I no longer work for the company where the email originated, and one of the email addresses mentioned in the unauthorized post is no longer in use. It is imperative to remove this post promptly, as the company involved, now owned by Fender Manufacturing International Corp. (FMIC), will take necessary actions to address the breach of privacy.
Compliant with GDPR and data privacy laws, I formally request the permanent deletion of this post and any others referencing my name, email address, work-related information, or personal contact details. Your cooperation in ensuring GDPR compliance is greatly appreciated.
Sincerely,
Gary F. Hasenbeck
Reported by GetHuman-hasenbec on Samstag, 21. Januar 2023 18:44
Subject: Urgent Assistance Needed for WIZZAIR Booking
Hello, my name is Elta Bushi.
I am requesting the prompt removal of the following post:
---
Good morning,
I have attempted to contact WIZZAIR customer support multiple times at ********** but have not received any responses. The calls have lasted longer than ** minutes each. It is unacceptable not to receive any assistance despite repeated efforts.
I urgently need to cancel the LFUJ*A flight from Milan Malpensa to Tirana Rinas on ********** under the names Mirko Domeneghetti and Elta Bushi, along with the return leg on **********. We are requesting a refund to Banco BPM - Mirko Domeneghetti, with the following details: SWIFT: BAPPIT**F**IBAN: IT**T*************************. We do not plan to pay any penalties as the boarding date approaches.
Your prompt attention to this matter is greatly appreciated.
Sincerely,
Elta Bushi
Contact: **********
---
Please expedite your assistance. Thank you.
Reported by GetHuman8209017 on Freitag, 3. März 2023 19:48
I need assistance with my UpWork account. I had a client and freelancer login but wanted to remove the freelancer status and keep only the client one. When trying to close the freelancer account, it closed my entire account, leaving me unable to log in.
After realizing this, I tried to reopen the account by using the Contact Support button on the Help page. However, it did not accept my username and password, so I had to create a new account to contact support. Once I was able to access the Support Email, I explained my situation and requested that they reopen my account.
Reported by GetHuman8219359 on Mittwoch, 8. März 2023 17:20
Good morning,
I have been trying to reach Wizzair's customer support at ********** without success. The calls last more than ** minutes each, and I have not received any responses despite multiple attempts.
I urgently need to cancel the LFUJ*A flight from Milan Malpensa to Tirana Rinas on ********** for MIRKO DOMENEGHETTI and ELTA BUSHI, including the return on **********. We are requesting reimbursement to Banco BPM - MIRKO DOMENEGHETTI with the following details:
SWIFT: BAPPIT**F
IBAN: IT**T*************************
We do not want to incur penalties as the **th day of the scheduled boarding date nears. Your prompt feedback is appreciated.
Sincerely,
Elta Bushi
**********
Reported by GetHuman8232454 on Dienstag, 14. März 2023 12:28
I am experiencing issues with the warranty, battery, and network on my ModePhone MP1 purchased in October [redacted].
I attempted to contact customer service twice to schedule a call, but I have not received a callback.
I need to upgrade in 18 months due to new technologies supporting 4G LTE and 5G standards. Additionally, my Wifi receiver is weak, and upgrading is necessary.
Unfortunately, I am unable to reach the merchant to place the order. Please advise on how to contact ModePhone for assistance.
Reported by GetHuman8252668 on Mittwoch, 22. März 2023 20:58
Hello,
Our company recently underwent changes, and Code42 and CrashPlan are now separate entities. Code42 retained the original URLs and phone numbers, while CrashPlan has new contact details. I noticed that your site still directs customers seeking CrashPlan help to Code42, causing confusion.
I kindly ask you to either remove the Code42 listing or create a new one for CrashPlan with updated contact information provided. Additionally, please ensure that the Code42 listing no longer mentions CrashPlan to avoid any further mix-ups.
Thank you for your help!
Reported by GetHuman8265663 on Dienstag, 28. März 2023 21:36
Over a year ago, I requested for a post containing personal details to be removed, but it's still up. The issue was never resolved by your company, and posts with my name (Keegan Exner) and Mathew Driscoll keep appearing. Please, take down the post related to the Jetstar refund as no action was taken from your end. Whenever I search my name on Google, the post keeps resurfacing.
Reported by GetHuman8275707 on Sonntag, 2. April 2023 18:00
Hello,
I am Russell M. Uemura, and I am writing to address a post from May [redacted] with the reference #Get Human [redacted] that is negatively impacting my reputation. I retired from Longs Drugs/CVS over two years ago after a dedicated 48-year career in good standing. The individual who posted these unfair and false claims against me lacked the courage to identify themselves. The allegations made are exaggerated and do not reflect the truth. I have always been committed to serving the community and delivering exceptional customer service. I am disappointed by the lack of communication from the corporate office regarding this issue. I kindly request the removal of the post as it is slanderous and damaging to my character and reputation in the community.
Thank you,
Russell M. Uemura
Reported by GetHuman8574950 on Montag, 21. August 2023 00:23
I have previously reached out to Amazon regarding delivery issues at *** Harlem in Glenview, IL. The townhouse is located at the end of a driveway shared with *** harlem at *** harlem. Unfortunately, delivery drivers are experiencing difficulties navigating the area due to the narrow space and overhanging balconies. The trucks are too tall, and turning around is causing damage to the balconies. I have witnessed multiple instances of this happening. If the situation persists, I may need to seek legal assistance for damages. Please contact me at (***) ***-****. It would be beneficial for a Supervisor to visit the location and assess the situation firsthand. Thank you for addressing this matter promptly before further action is taken.
Reported by GetHuman8593875 on Donnerstag, 31. August 2023 20:38
I recently made a purchase from Temu, but unfortunately, I need to return several items from my order, which is a first for me. Could you kindly provide a return label to my email address, [redacted]? My shipping address is [redacted] Locust Ave, Trumann AR [redacted]. I can be reached at [redacted]3. If possible, please send the label promptly. Additionally, you can reach me at my alternative email, [redacted] Thank you.
Regards,
Dayla Wells
Reported by GetHuman8610130 on Freitag, 8. September 2023 14:09
I recently received a notification from WhatsApp stating that my account has been restricted and I'm unable to continue using it. I assure you that I have always adhered to WhatsApp's terms of service and guidelines diligently.
I kindly request your assistance in restoring my account as it contains vital business data and customer information that I rely on daily for my work. I value the opportunity WhatsApp provides me to communicate with international clients and I am committed to strictly following all rules moving forward.
I greatly appreciate any help you can provide as WhatsApp is essential to my business operations. My account is registered under +86 [redacted]1. Thank you for your attention to this matter.
Reported by GetHuman8575296 on Donnerstag, 14. September 2023 08:02
Hello, my Rockstar Games account has been hacked, and someone is playing on it. There was no two-step verification in place. I purchased this account with the username "ilydetroit." If you can help, please do so. I have been playing on this account for quite a while. Evidence on my account includes a male character named Tyler and a female character named Ramina. The male character has completed the Doomsday heist and earned the Elite Thief achievement. Additionally, there were many exclusive items on the account. I hope you can resolve my issue as quickly as possible.
Reported by GetHuman-qbuhotur on Dienstag, 10. Oktober 2023 15:09