Gemvara Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Gemvara customer service, archive #1. It includes a selection of 1 issue(s) reported April 8, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I've made multiple purchases with GemVara in the past without any issues, but this recent order has been problematic. I believe EmilyLee is the cause of the problem. I requested to expedite my current order, which she couldn't accommodate. Then I asked for a delay until 15 April, yet I received an email today stating that my jewelry would arrive on 14 April. I explained that I won't be home to receive it, which has never happened with previous representatives. Unfortunately, EmilyLee has not provided the level of service I have come to expect from GemVara. If she continues to be my customer service representative, I will have to reconsider ordering from GemVara in the future. My main concern now is ensuring my jewelry arrives after 15 April [redacted].
Reported by GetHuman-sctwofis on lunedì 8 aprile 2019 02:48

Help me with my Gemvara issue

Need to call Gemvara?

If you need to call Gemvara customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Gemvara

Gemvara

Find a list of many popular Gemvara questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
How do I call Gemvara?How do I track my order?What is Gemvara?What materials are used in Gemvara jewelry?Can I engrave my jewelry with a personalized message?How long does it take to receive my order?Gemvara Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!