Geeks On Site Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Geeks On Site customer service, archive #1. It includes a selection of 1 issue(s) reported December 14, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased a Lexar Professional MicroSDXC 512GB UHS-II/U3 card from Geek and encountered issues while trying to format it before use, as I usually do with other micro SD cards. Despite reaching out to Lexar, they informed me they do not produce a 512GB SDXC micro SD card, raising concerns that this might be a counterfeit product. Additionally, Geek.wish.com has not been responsive to my inquiries regarding this matter, and my account has been flagged for excessive refunds. The error message "Write Protected" appeared when attempting to format the card, leaving me confused. Can anyone assist me with this situation?
Reported by GetHuman-budgetsi on Friday, December 14, 2018 9:50 PM

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