Garrettwade.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Garrettwade.com customer service, archive #1. It includes a selection of 1 issue(s) reported March 20, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
In February, I placed an order for a pair of pliers and your Personal Oak Chest; however, only the pliers arrived. I contacted customer service and was informed I would receive the chest but also a refund check. After expressing my disappointment as a loyal customer (#[redacted]), I was assured the chest would be shipped and should arrive within 8 days. I followed up yesterday to check on the status, and I was informed the chest wouldn't be sent. The representative is looking into why my refund hasn't been processed. Feeling very let down.
-Capt. Kenneth S.
77-[redacted] Hooilina Ct
Kailua-Kona, HI [redacted]
P.S. Last month, I received a large box with a smoked ham and a 14lb. turkey from MI.
Reported by GetHuman-captkenk on Friday, March 20, 2020 9:56 PM
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