What is your return policy?

Garrettwade.com offers a customer-friendly return policy designed to ensure satisfaction with their products. Customers who find that a product does not meet their expectations or has any defects can typically return the item within a specified period, usually thirty days from the date of purchase. It is important for customers to ensure that the item is in its original condition, including packaging and any accessories that may have come with it. The return process typically requires customers to include a copy of the original invoice or packing slip with the returned item. This helps to expedite the return and ensures that the correct account is credited. Garrettwade.com generally provides a refund for the purchase price of the returned item, excluding any shipping charges incurred during the original purchase. In some cases, there may be specific categories of products that have different return guidelines, especially if the items are custom-made or personalized. It is always advisable for customers to refer to the detailed return policy outlined on the Garrettwade.com website for any nuances that may apply to their specific purchase. To facilitate smooth returns, customers should also check if they need to obtain a Return Merchandise Authorization number, which may be required depending on the circumstances of the return. For additional questions or clarifications regarding returns, customers can find essential contact details on the current web page. This is an excellent way for them to get tailored assistance and ensure they understand their options fully.