Friends Provident Life and Pensions Customer Service Issues

The following are issues that customers reported to GetHuman about Friends Provident Life and Pensions customer service, archive #1. It only includes a single issue, reported on July 3, 2019. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Hello, Good morning. I contributed to a pension with Friends Provident between [redacted] and [redacted] while employed at Atkins. I used to receive statements regularly but have not in a while. I am seeking assistance to locate the pension and potentially cash it out to transfer to premium bonds. My name is Margaret McCormack Leitch, born on 23/04/66. In [redacted], I noted in my diary that I contacted Friends Provident and discovered my Atkins Pension (administered by Friends Provident) was paid to an unfamiliar account in Nov [redacted] with the following details: Account number: [redacted] and Sort code: **-**-50. I would appreciate a prompt follow-up on this matter. Thank you, Maggie M Leitch