Fragranceshop.com Customer Service Issues

This is my third email, and I hope you will respond this time. On August 11, I bought 4 Polo EDC testers. When I recently tried to use one, it sprayed very little and leaked from the top. The same issue happened with the second bottle I opened. I haven't opened the third or fourth bottle, assuming they will be the same. I would like to return all four bottles and receive replacements. I have been a loyal customer for a long time, and I trust that you will resolve this matter. Please send me a return mail order for the package via email. Thank you, and I hope to hear back from you soon. George Q. Order # [redacted]