Figisgallery.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Figisgallery.com customer service, archive #1. It includes a selection of 1 issue(s) reported June 9, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased two matching water fountains from your catalog, Style [redacted] ([redacted]), on 6/4/20. They were delivered by FedEx on 6/7/20. When we opened the first box, we discovered that the small tub had a large crack in the bottom and the wooden side also had a crack. The second fountain has a crack in the bottom of the small tub as well. I am requesting two undamaged small tubs to replace these. Once received and if you agree to cover the shipping costs, I'll send back the damaged tubs. Please contact me at [redacted].
Reported by GetHuman-brlak on Tuesday, June 9, 2020 4:02 PM

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