Drapers.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Drapers.com customer service, archive #1. It includes a selection of 1 issue(s) reported February 24, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I placed an order for a dress on October 25, [redacted], and despite assurances from customer service about delivery dates, I have not yet received the dress. Most recently, on February 18, [redacted], a representative mentioned the dress was ready to ship, but as of February 25th, I have not received a shipment confirmation. The rep also stated the order arrived earlier than anticipated and would be shipped on February 18, yet I have not received any further updates. I am concerned about the delay and would like more information on the whereabouts of my order and an estimated delivery date.
Customer number [redacted]45, Order number [redacted]0
Waiting four months for a dress is unacceptable, especially if there have been issues with delivery. Your service has been disappointing.
Sincerely,
Jean B.
[redacted]
Reported by GetHuman-jeanbrab on Thursday, February 24, 2022 7:19 PM
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