What is Drapers.com's return policy?

Asked a year ago
Drapers.com offers a flexible return policy to ensure customer satisfaction. If you are not completely happy with your purchase, you can return the item within 30 days of delivery. The item should be unused, in its original packaging, and accompanied by the receipt or proof of purchase for a full refund. Drapers.com also accepts returns for damaged or defective items. In such cases, please contact our customer support team within 7 days of receiving the product. For clothing and accessories, Drapers.com allows returns with tags intact. However, personalized or customized items cannot be returned unless they are faulty. Drapers.com aims to provide a hassle-free experience and will process your return promptly to ensure your utmost convenience.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Drapers.com?

If you need to call Drapers.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Drapers.com

Drapers.com

Find a list of many popular Drapers.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Drapers.comDrapers.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!