Discord App Customer Service Issues

I received a false report on my account in Discord. A friend of mine tricked me by changing a harmless question to something inappropriate and reported the message. I have sent multiple emails to Discord support with evidence showing my age eligibility to use Discord, but I haven't received any response. My account, uzi#[redacted], is at risk of being deleted if this issue isn't resolved soon. Please assist me as I cannot afford to lose this account.

My Discord account is currently locked since I no longer have access to the 2FA codes from Google Authenticator and have lost my backup codes. I have been using this account for over 6 years, and I would love to regain access to it. The issue arose when my phone lost cellular connection after an Apple update, coinciding with the Google Authenticator app update. When I restored my phone a few days later, the backup codes stored in the app vanished due to the new OS. The email linked to the account is [redacted], and my username is Loci#[redacted].

About a month ago, my iPhone lost cell service connectivity. Apple reset it, which led to deleting my E-Sim. I then obtained a physical sim from my carrier. However, during the 4-day period without cell service, the Google Authenticator app was updated around the time I visited Apple. Although I backed up my phone before the reset and transferred data after, my Reddit app and 2FA app didn't retain any data. Typically, my Google Authenticator account saves all keys and codes post-backup, but due to not saving transfer data before the update and backing up without checking, I fear it might all be lost. Reddit is the only service without backup codes, leaving me concerned. I am unable to access my Reddit account on my dorm computer until a few months later due to it being in storage at my school's city during the summer break.

On May 19, [redacted], I was chatting on a Discord voice server with two friends when I was unexpectedly logged out. When I tried to log back in, I saw a message saying my account had been disabled. Despite reviewing Discord's terms and guidelines and ensuring I hadn't violated any rules, I couldn't access my account. After talking to a friend, I learned about issues related to the switch to a new naming scheme on Discord's servers. Following guidance from software engineer "Coral" in a Reddit post, I reached out but received no response. Despite numerous attempts to contact Discord's support through their website and Twitter, I kept receiving automated messages stating my account had violated rules without any specific explanation. As a avid Discord Nitro subscriber since [redacted], having paid $[redacted] annually, and a loyal user with all my friends on the platform, I am frustrated by the lack of communication and understanding regarding the sudden account suspension.

I am unable to access my account with the username bumshagger6000#0. It was linked to my phone number +44 [redacted]6 and, as far as I know, was not associated with an email address. I suspect that my phone number was mistakenly attached to a different account. The inaccessible account has 2FA enabled through the Google Authenticator app, and I remember the password but am unsure about the linked email address, if there is one. Please inform me of any additional details required to restore my phone number to my original account.

I have updated my username as requested and added a phone number to my account as per your instructions. However, I am now unable to access my account after trying to remove the phone number. Despite deleting it from the account settings, my account remains inaccessible. I have considered deleting the account to start over, but it seems that I can't do this due to using the same information. I need assistance in reopening my account as soon as possible. Thank you for your help.

Dear Discord Support Team, I am reaching out to address the recent deactivation of my Discord account due to being flagged as "underage." I believe this action was taken in error by Discord's automated moderation system. I made a harmless joke in a chat with friends likening someone's voice to that of an 11-year-old, which may have triggered the auto-moderation system and led to my account being disabled. I kindly ask for a reevaluation of my situation. I have always followed Discord's terms and guidelines, prioritizing a respectful and safe community environment. If needed, I can provide proof of my age to confirm my ability to use the platform. I apologize for any trouble caused and will be more careful in my interactions going forward. Thank you for your understanding. I trust you will review my appeal thoughtfully and reinstate my Discord account promptly. Sincerely, vanjuku User ID: [redacted][redacted]8 Username: vanjuku Email: [redacted] Account Creation Date: October 26, [redacted] Phone Number: +1 [redacted] Discord Support Ticket: [redacted]2, [0M61J5-4Y5KZ]

Dear Discord Support Team, I hope you are well. I am reaching out to appeal the recent deactivation of my Discord account due to an age-related issue. I believe this occurred due to an error in Discord's automated moderation system. My account was disabled after making a harmless joke in a chat with friends about someone sounding like an 11-year-old. It seems this joke triggered the system, resulting in my account being disabled. I ask for a review of my situation and a reconsideration of the account deactivation. I have always followed Discord's rules and regulations as a dedicated member, and I aim to maintain a positive and secure environment. I am willing to provide any necessary information or verification of my age to demonstrate my suitability for using the platform. I apologize for any inconvenience and will be more careful with my words going forward to avoid any misunderstandings. Thank you for your understanding. I trust you will assess my appeal thoughtfully and restore my Discord account promptly. Best regards, vanjuku User ID: [redacted][redacted]8 Username: vanjuku Email: [redacted] Account Created: October 26, [redacted] Phone Number linked to Discord Account: +1 [redacted] Discord Support Ticket: [redacted]2, [0M61J5-4Y5KZ]

My Discord account was hacked, and three Nitro purchases were made using my PayPal account. I promptly informed Discord support, changed my password, and disconnected all unauthorized devices. I also reported the incident to PayPal to prevent further unauthorized transactions. After filing the PayPal report, I was unexpectedly suspended by Discord for non-payment, even though I had a €50 monthly subscription. This suspension has caused me to lose access to my Discord server, hindering my work and preventing me from recovering my account.

My 13-year-old granddaughter took my credit card without permission and signed up for your app. I was unaware of this for 2 to 3 months until I recently reviewed my statement. After checking her phone, I see that the content is inappropriate for her age. I need the Discord app to be canceled for both her phone number, [redacted], and mine, [redacted]. A recent charge has been made on my account; although I may not be eligible for a refund, please ensure the Discord app is deactivated for both numbers promptly. Thank you.

I was in this server when a random person messaged me. They started mocking Jesus and claimed there was a demon trying to poison me with a mixture of ammonia and bleach, and even suggested that mixing cleaning chemicals could help me see God. When I questioned the lie about the toxic gas, they responded by insulting me, calling me mentally disabled and making derogatory comments about religious beliefs. The entire situation was disturbing and offensive.

I can't access my account with the email address [redacted] After reinstalling Windows on my PC and breaking my phone with double authentication, I'm locked out. I need help as I can't log in without my phone or recovery code. I would appreciate discussing this over the phone for further assistance. Thank you for your understanding.

On either the 28th or 29th of August, the card I used for my monthly Nitro Discord subscription got unexpectedly canceled by the card owner due to suspected fraud. Subsequently, my Discord account was disabled on the 2nd of August. Despite reaching out to Discord support and settling all payments related to the issue, my account remains inactive. I am concerned that without reactivation, my account will be permanently banned in around 10 days. Restoring my account is crucial as I have invested significant time and effort in creating servers, and losing access would be disheartening. Additionally, I rely on Discord to stay in touch with friends. Although I am willing to wait a few days, I sincerely hope that my account can be reinstated before facing permanent closure.

Hello, I wanted to reach out regarding my account on Discord that is facing a ban with only a few days left before it gets deleted. I am writing to appeal the decision as my account was disabled without any prior warnings, and I strongly believe I didn't violate any rules. The reason given for the ban was allegedly leaking someone's information, which I am certain I did not do. In fact, it was the other user who shared my picture without consent after deceiving me with a fake identity. I had no knowledge of how to report users at that time. I kindly request your assistance in reviewing this matter and lifting the ban on my account. It would be greatly appreciated if the necessary actions could be taken promptly. Thank you for your attention to this matter.

I recently experienced an "Investigation" process regarding my account linked to a previous server. I followed their instructions by providing my account details with the promise of a maximum 10-minute wait, as per their terms. Regrettably, the staff member named Cassius, assigned to my case, failed to send the necessary verification email to restore my account access. My email has now been altered to their investigation email, [redacted] Despite submitting multiple support tickets, I have not made any progress in reclaiming my account. The account name affected by this issue is 0_0listless.

I would like to address the situation regarding my Discord account being disabled. It was deactivated after I jokingly claimed to be twelve years old in a server, a statement made under pressure from members associated with suspicious activities. I want to clarify that my assertion was sarcastic and not a true representation of my age. Unfortunately, this led to my removal from the server as the staff misunderstood the situation. I have appealed this decision with supporting evidence to rectify the misunderstanding and regain access to the server. I kindly request Discord to review the audit logs to verify the harassment and threats I faced from certain individuals in the server. Your assistance in resolving this issue would be greatly appreciated.

Subject: Urgent: Account Deactivation Appeal - Seeking Quick Resolution Hello Discord Support, I urgently appeal for the reactivation of my account. Despite submitting verification documents promptly, my account is still disabled due to an age misinterpretation. I am a dedicated user and would like to resume interaction with my communities. I kindly ask for prompt assistance in addressing this issue for a speedy resolution. Your quick response is highly valued. Thank you.

I have been attempting to contact Discord's customer service but have not received any callbacks. This concerns a user harassing my son with cyberbullying and threats, affecting his reputation on Devine Art. As a parent of a disabled child, this is distressing. I would appreciate speaking to a live representative instead of emailing or texting. Due to my eye condition, cataracts, writing this is difficult. I will also involve local authorities regarding this cyberbullying issue and await a response from Discord. My contact number is [redacted]. Thank you.

Recently, someone on Discord created a server for dating purposes. I discovered that this person has been asking many girls, some of whom are minors, to send bikini photos. Additionally, he tells them to buy things for him, labeling him as a harasser and a pedophile. I believe this behavior should be reported, and I urge Discord to ban him permanently. He takes advantage of his role as the leader by saying things like, "Imagine being the leader's girlfriend." Around thirty girls have been affected by this, and I have evidence to support this. It is crucial that he is banned from Discord for good.

Hello, I require assistance in recovering my account. I have two Discord accounts. My primary account was connected to 2FA using my phone number. I accidentally linked the same number to my secondary account without realizing a number can only be linked to one account. Unfortunately, I cannot remember the password for my primary account, and the only way to access it is through the backup codes. I am unsure where to locate them. Is there any way to recover the account? Thank you for your assistance.