Discord App Customer Service Issues

My account was compromised after receiving a file from a friend whom I trusted. Subsequently, my friends list was systematically deleted, and all communication functions were disabled before my account was ultimately closed. Despite multiple attempts to regain access via both the mobile app and browser, the system does not recognize my email associated with the account.

My account got disabled for alleged "misinformation." The customer service won't disclose the specific post in question. I suspect that they may have gained access to my email through the discord app on my phone, or perhaps my email provider flagged me to social media platforms. I've uninstalled the app, reported it for breaching my privacy, and now access the website through a secure browser within a container. Although my account is still visible, I haven't been able to log in for over three weeks, and discord is now removing accounts.

My account was hacked, and I feel like the victim. Unfortunately, instead of receiving help, I seem to be facing additional challenges. I am struggling to understand why I am being penalized for being the target of a hacker. It feels unfair to be punished when I am the one who was victimized and had no control over the situation. I have been trying to resolve this issue, but it seems like I am still facing repercussions even though I am the one who suffered from the hacker's actions. I find this treatment unacceptable and distressing.

I had a poor experience with my Nitro purchase and I am seeking a refund or resolution. I spent $[redacted] on 12 boosts but only received 4. When I tried to unsubscribe, I was unable to, so I had to cancel my card. Now that my card is canceled, my Nitro gifts are missing and I cannot manage my boosts. This has been the worst experience for me, and I will not purchase Nitro or boosts again until I receive a refund or the remaining boosts I paid for.

Dear Forum Members, I am reaching out for assistance regarding my Discord account, which was disabled three days ago without detailed information provided. Despite inquiries, the responses have been vague and unhelpful, leaving me puzzled and concerned. I value my account and the connections I have on the platform, and I am eager to address any potential issues constructively. Your time and understanding are greatly appreciated. Thank you.

I would like to address the moderators of Discord with all due respect. I believe there has been a mistake in blocking my Discord account. I admit to sharing my account information with someone from a server called "5 invites = nitro classic" a few days ago. However, I was unaware of the severity of this action, and I deeply regret it. After sharing the details, I went to sleep and woke up to find changes had been made to my account, including my password and phone number. I received an email stating that I had violated Discord's terms and conditions. I assure you, it was not me but rather a scammer who manipulated the situation. I solely use Discord for communication purposes and I solemnly pledge not to engage in such behavior again. I kindly request the reactivation of my Discord account. Thank you for your attention, Discord moderators.

Urgent Assistance Needed I recently encountered an issue with my Discord account being disabled unexpectedly. This occurred right after I finished a business call. I received an email notification informing me of the account suspension, which I did not initiate. The only unusual activity I can think of was my fast communication speed earlier with some artists. It is crucial for me to regain access to my account promptly as I rely on it to communicate with multiple contractors, artists, designers, and engineers. My contacts and conversations are solely on Discord, and I need to reconnect with them urgently. My involvement in exclusive communities with membership fees is also tied to my account, impacting financial transactions and community participation. The sudden and unexplained disabling of my account is disrupting vital communications with my team members who require updates, payments, and artwork commissions. This situation is highly inconvenient and disruptive, preventing me from fulfilling my responsibilities. I urge Discord to address this issue promptly.

My account got hacked after receiving a file from a friend that turned out to be malicious. The file, pintfight.exe, claimed to be a game file but was not detected by any virus scanner. The hackers swiftly changed my email address to one that doesn't receive emails and my password instantly. On Discord, my username was Xenom Firepaw#[redacted]. While I was able to get the account and the shared link banned from the server, I am still missing my important information.

Hey there, I'm facing an issue with my Discord account (GanjaNinja#[redacted]) where someone has gained access and changed the password. After attempting to reset the password through the "forgot my password" link in an email (which was in Spanish, not German like my settings), I was prompted for 2FA, but my codes were deemed invalid. Despite using backup codes, the situation remained unresolved. The unauthorized user used my Visa card to gift Discord Nitro to friends and banned members from servers where I held administrative roles. I've emailed Discord support multiple times (with ticket [redacted]), receiving only one generic response. Over 24 hours later, I'm anxious without further assistance. Struggling to regain control, I've hit a dead end with phone support leading back to email instructions. How can I recover my account or better connect with Discord support?

I received a link from a mutual friend in a server asking me to review a game he had made. Upon downloading and trying to launch the game, my Discord crashed. Subsequently, I received an email informing me of a password change. Upon checking my settings, I discovered that my email and phone number had been changed. I then started receiving notifications about purchases of Discord Nitro. I would like Discord to rectify this situation by reverting the changed information and restoring access to my account.

I unintentionally created a Discord account that I have never used, but it is linked to my phone number. I actively use another Discord account without a phone number. Recently, while trying to join a chat room that requires phone verification, I inputted my phone number, leading Discord to notify me of the first account. Despite attempting to remove the phone number from the initial account, I couldn't due to recent usage for verification on the second account. Now, I am locked out of the first account as it still recognizes the recent attempt on the second account. I simply wish to have the first account, associated with my phone number, deleted.

My daughter's Discord account was still logged in on a friend's laptop. We recently had a falling out with the family and have no contact with them. J.B. (the hacker) has deleted my daughter's contacts, causing emotional distress. We have proof that J.B. is impersonating my daughter and sending nasty messages to her friends to isolate her. We urgently need to recover her friends list and reset the password. My daughter cannot recall her old password to change it, and we are deeply concerned about her well-being. I have filed an online report for cyberbullying and hacking, given the impact on my daughter's mental health.

My account, under the username ch1ldm00n and with my name as Adrian-Mathias, has been compromised. Initially, I received a message from a person (name unknown) claiming to have mistakenly reported my Steam account, instructing me to contact a moderator named Nooch. Following this, I engaged with Nooch and explained the false report of an illegal purchase on my account. During the interaction, "Nooch" attempted to sell me something, pushing for payment methods I couldn't afford, including using my mother's card and PayPal, resulting in me realizing he had obtained my credit card details. Consequently, I closed my bank account, but he also acquired access to my Discord account. Subsequently, I received notifications of a ban on my Steam account, being logged out, password changed, email changed, and the removal of my phone number. This led to distress as I feared losing connections and data. I am seeking assistance in recovering my account, its contents, and contacts. Kindly reach out to me at my friend Korbin's number, +47 [redacted] 24 [redacted], before emailing. My contact number is +47 [redacted] 56 [redacted] (for verification purposes) - Korbin is available to speak and assist as she is an adult looking out for me.

I recently discovered that my account was hacked, and now my login is disabled. I need assistance in restoring access so I can update my password. Three days ago, when I logged into Discord, I noticed my avatar picture had been changed to that of a random person. Soon after, I began receiving excessive spam and numerous messages from unfamiliar individuals. Despite my attempts to block them, the spam persisted, making it impossible for me to resolve the issue. As a clan leader on World of Warships, it's crucial for me to have access to Discord where my clan members are active. I've been using Discord for over 5 years without any prior problems. Your help in resolving this matter is greatly appreciated.

My Discord account got disabled without any prior communication from Discord. Despite my attempts to reach out and clarify the situation, I received no response. I regularly join Discord servers to conduct firsthand research on NFT projects. I am facing potential financial losses as Discord disabled my account abruptly. I had several Whitelists that are now inaccessible, and I'm concerned about recovering my funds. To combat this issue, I am exploring ways to navigate around Discord's flawed system. Moving forward, I will no longer adhere to Discord's rules as I have lost trust in their platform.

I suspect that my account has been compromised. Yesterday, I encountered a friendly user with whom I had a conversation. He offered me the opportunity to test a new game he had created. Intrigued by his offer, I agreed to try the game today. After receiving and saving the file on my computer, I decided to run a scan using Avira antivirus, which indicated no issues. Subsequently, upon opening the file, I found myself unexpectedly logged out of my Discord account. Realizing that my account had likely been hacked or compromised, I attempted to change the password from my phone instead of my computer. Initially successful, I was soon logged out again, unable to regain access. Despite numerous password reset attempts, I encountered difficulties due to the lack of a two-factor authentication code that I never set up. Additionally, the emails I received during this process were in French. I kindly request the Discord staff's assistance in recovering my account.

I encountered an issue while sending invites on Discord; suddenly, an error message prompted me to verify my email. I followed the verification prompt, but I never received the re-verification email. Upon trying again and encountering the same problem, I logged out to rectify the issue. Surprisingly, when I tried to log back in, it stated that my email address does not exist. Subsequently, attempting to use my phone number led to a wrong password message. Struggling to reset my password via phone number, the system instructed me to check my email, but no reset email arrived. I am in need of assistance from a Discord agent for troubleshooting, as I have been unable to reach any live support.

My account has been compromised due to a download scam that a close friend fell for. As a result, unauthorized purchases were made, and my password was changed. The hacker also enabled 2FA on my account, making it impossible for me to regain access. I have tried to secure my account by preventing an email change. I have various accounts linked to this one to prove ownership. Here is my account information for reference: Compromised Account: CyberFace#[redacted] Account ID: [redacted][redacted]4 Email: [redacted] I am willing to provide more details upon request.

My account has been compromised due to a download scam that a close friend fell for, affecting both their account and mine since I was logged into their browser. I am seeking a resolution to regain control of my account, as the hacker changed my password, made a $[redacted] purchase of Discord Nitro Gift, and enabled 2FA. The hacker attempted to change the email associated with the account without success. I can verify my ownership with multiple connected accounts and my linked phone number. Compromised Account: CyberFace#[redacted] Account ID: [redacted][redacted]4 Email: [redacted]

My account got disabled even though I wasn't involved in the violations. I was an admin on a server that broke the rules, but I wasn't the one who created it or encouraged any inappropriate behavior. Is there a way to get my account reactivated? I promise to be more cautious in the future. It's going to be a huge task to rebuild my connections and Discord Nitro perks if this isn't resolved.