DeviantART Customer Service Issues

Around 2 years ago, my old account was known as "TheStoryTeller2001." Regrettably, it was banned due to an oversight on my part when I failed to credit someone properly for a base I used. While it was not intentional theft, the lack of credit led to a report against me. Subsequently, my new account, "KinRealmYT," has been indefinitely banned for supposedly being an alternative account linked to TheStoryTeller2001. Despite reaching out to the help desk, I have not received any responses. I am eager for my account to be reinstated promptly so that I can resume selling my artwork.

I encountered an issue when I revisited the site following the removal of my post and noticed that the artwork had also been deleted. I had previously clicked on the "dispute this" link you provided, not to contest the takedown, but to request an explanation for the removal of the image. Understanding the reason behind the post's deletion would help me avoid similar situations with my erotic artwork in the future.

Approximately twenty-five days ago, I deactivated my account, understanding that I could reactivate it within thirty days. However, when I tried to reactivate it yesterday, I encountered an issue stating that I cannot do so because it has been more than "twenty-one days." I was not informed of this sudden change in the reactivation policy. It has always been thirty days before, and I am eager to have my account back and reactivated.

I am distraught because my saved file named "Meet My OC's" has been unexpectedly deleted. I have tried every possible method to recover it without success. I am puzzled as it was previously saved, and I have accessed it before without any issues. Despite what people say about deleted items being gone forever, I am hopeful that it can somehow be restored. I did not delete it, so I am unsure how it vanished. This ordeal has been distressing for me. The only proof of its existence is a preview on the 'submissions' page in my Google Chrome history, which I accessed to submit a journal. I am desperate to retrieve it as it was not saved anywhere else. Contact: Email: [redacted] DeviantArt: deviantart.com/forestemni Edit: Excuse me, but this issue remains unresolved.

I would like to request the removal of some old call-out post journals about me made by an ex-friend and her supporters on DeviantArt. We have ended our disagreement peacefully, and I have apologized for my previous behavior. Despite moving past our issues, these posts are still visible and damaging my online reputation. I have attempted to use Google's removal tool without success and contacted companies that specialize in removing negative content, but their fees are beyond my budget. I kindly ask for assistance in deleting the following journals to protect my reputation and family name. I cannot rely on her supporters to remove them as they have not been cooperative. If more posts are created, I will reach out for further support. My ex-friend has promised to discontinue posting about me, leaving her unkind supporters as the sole issue. Thank you.

Hello, I recognize that artists use this platform for advertising purposes, but I am a user and potential client who wants to highlight the importance of being mindful of the ads displayed on the website. Some ads are inappropriate, spammy, and can be off-putting to viewers. It seems like there are ethical concerns that need to be addressed. Despite the platform already profiting from legitimate ads and artists' contributions, the current state of ads makes browsing and discovering new artists challenging. If the company values ethics, respect for artists, and wishes to retain loyal clientele, addressing these issues is crucial. This is not meant as a complaint, just a friendly suggestion. No need to reply, I hope these concerns are taken into consideration. Additionally, there's a new artist platform, DevineArt, that seems to be scam-free. Artists may want to explore this alternative. Best regards

I did not authorize any transactions from my bank account to pay for something I cannot use. I do not own a computer, only a cellphone. I am concerned about how my bank account number was obtained without my permission. If any unauthorized withdrawals occur, I will seek legal action. My ATM card number changes every 2 months, and I also frequently change my checking account number to prevent unauthorized access. You can reach me at [redacted]

Hello! I recently turned thirteen and would like to have my DeviantArt account, @Lotusthewhitekitty, reactivated. I was banned for being under 13 when I created the account. I am unsure how to proceed with reactivating it. On my deactivated page, it states that I can contact customer service to reactivate my account once I reach the age of 13. I hope to have my account back soon, preferably by tomorrow or as soon as possible. Thank you!

Hello, my name is Lisa. My daughter, known as tinycat000, has been using your site for over 5 years. She is a 17-year-old introvert with exceptional artistic talent. Your site is her main creative outlet. She is currently in tears as she has been banned for potential fraudulent activity. I can guarantee that she is not involved in any fraudulent behavior and is dedicated to using your site properly. While there may have been an issue with a friend's account, she is unsure how this led to her ban. As her mother, I humbly request a reconsideration of this decision. I am willing to assist in any way to resolve this matter and ensure her account remains active, as it brings her immense joy. I hope you can empathize with my position as her mother and offer a resolution.

I received an indefinite ban from DeviantArt for engaging in unacceptable activity on my secondary account. I want to clarify that my posts and comments were intended to be satire, particularly on my main account. I do not support Nazism or Neo Nazism. I am not white or Korean; I am Puerto Rican and do not have any hatred towards Koreans. Despite some Neo Nazism in Latin America, I do not endorse it. I apologize for sharing gifs and images related to Nazism and for any misunderstanding caused. I appreciate your platform and have an interest in creating stamps but lack the necessary knowledge.

I am currently experiencing unnecessary harassment, and it is truly ridiculous. The individual is upset about an original character that was not credited to them in a fan art post. They responded with inappropriate language and insults, which is unacceptable. I would like to discuss this matter with someone directly as it is childish behavior. I am requesting that the harasser be banned or reported promptly. Please respond to this issue soon.

Hello, Two days ago, my account, JackDesall, was suddenly banned for "spamming." I reached out to violations support, and last night, they replied saying my profile might have been mistakenly linked with spambot accounts and not properly excluded during their review. Although my account has been reactivated, I noticed that all my watchers, favorite art pieces, and artists I follow are now gone. This is frustrating and disappointing, especially considering I have made purchases on my account. I understand the issue with spambots, but I am feeling let down as I have lost two years' worth of connections and progress. Is there a way to fully restore my account? I hope to resolve this as DA has been a platform I've admired for years. Thank you for your assistance. Best regards, Jack

I do not understand why unpaid deviantArt members like me, without Premium or Core memberships, are unable to change our usernames at least once. For instance, I created my account, -QueenLucy-Diclonius-, around ten years ago when I was a child and have no connection to its origin. While I do not regularly post artwork, I still wish to have the option to change it just once. Creating a new account isn't ideal as this one is tied to my email with no backup option to transfer my favorites. I have accumulated years of favorites and don't want to start over. Please consider allowing non-paying members to have one free name change. I believe many others would appreciate this option as well.

I am having trouble accessing my DA account. I have tried all the suggestions given with no success. Here are the answers to the questions you asked: - Username: gymnosophist - Old email: [redacted], New email: [redacted] - Date of Birth: September 2, [redacted] - New email address for account: [redacted] (New DA Log-on: 20Gty20!) Phone: [redacted] I appreciate all the help, but I'm not very tech-savvy and find the instructions confusing. None of the suggestions have worked for me. I am unable to reply to messages, log in, or receive email responses. This issue has been ongoing for three weeks. Please advise as soon as possible. Thank you, George Young (gymnosophist).

There is an ongoing issue on Deviantart where false information about me is being spread, causing significant harm to my mental health. I have faced slander and stalking by individuals who have posted a damaging journal about me. Despite not engaging with these individuals, they continue to target me relentlessly for the past 4-5 years. This situation has led me to seek help in rehab facilities and I am now taking medication to cope with the stress. The false accusations have resulted in me losing friends, followers, and opportunities within certain groups on the platform. I have attempted to involve authorities, but no effective action has been taken. I urgently request the removal of the harmful journal to alleviate the distress it is causing me. If necessary, I am prepared to pursue legal action against Deviantart for failing to address this violation of their terms of service. The persistent stalking and impact on my well-being require immediate resolution.

My deviation has been incorrectly flagged as "Underage Sexualization Content"! Please review the following links: 1. Breakfast of a Successful Zombie: [redacted] 2. Shantae Warm Sole Hero: [redacted] The characters from the Shantae series are adults and were depicted as such in the artwork. I am unsure why this misclassification occurred, possibly due to trolling. I have now added the "mature" tag and am awaiting your response.

I need assistance with updating my password for my VegetalXS account. I encountered an error when trying to save the new password, and now I am unable to log in again. Unfortunately, I cannot use the password recovery service as the email linked to my account is disabled, and I cannot recall it. I have tried various methods to access it without success. I attempted to contact support via email for assistance but have not received a response. It is crucial for me to regain access to my account.

I can't access my account because I forgot my password and my registered email is no longer active. My username is Blaw81. The email linked to the account is [redacted] or [redacted] These emails have been shut down by Microsoft since I signed up. I can provide additional details to verify my identity. I also remember the last password options: hardskull, hard_skull, or caroline06. Thank you.

I am experiencing issues with posting comments and sending notes on the platform. After typing my comment and clicking "Submit Comment," it does not appear on the page. There is no indication that it is flagged as spam; it just does not show up. Similarly, when sending notes, after clicking "send," the page loads as usual but my note disappears. It does not show in my sent box, and it gives a successful message under an older note, not the current one. The person does not receive the note. There is no mention of spam, and I could not find any information on this in the FAQ section.

Hello, I hope you can assist me with a concerning matter regarding my bank account. Recently, I noticed a significant decrease in my funds after attempting to make a transfer. Initially, I thought the reduction may have been due to rapid spending catching up with my transactions, but the following day, an additional decrease occurred. Despite having a two-year core membership with no outstanding payments, my balance continued to decline without any notification from DeviantArt. After reporting my card as stolen, cancelling it, and putting my account on hold, unauthorized withdrawals have persisted. Even though I have not set up any automatic payments, my balance is now in the negative. I have checked my PayPal account for any related transactions but found none matching the unauthorized withdrawals. This has resulted in a loss of over $[redacted] from my account. Please provide clarification on this issue. Thank you.