DailySale.com Customer Service Issues

I bought an iPad as a Christmas gift for my friend, but she prefers Android. Daily Sale refused the return due to the expired time frame. When she tried to exchange the gift, it was also not the brand she wanted. I bought another tablet but couldn't find the order number when trying to return it. There was no clear way to contact Customer Service on the website, leading to frustration. When I checked my account, it showed no orders, causing more confusion. I keep a record of all my purchases and would appreciate assistance via phone or email. I managed to find the order number for the Android device but still need to locate the one for the bras. Thank you. - Joe Ann M.

A few weeks before Christmas, I ordered my niece and nephew each an Apple Watch from DailySale. I also purchased the purchase protection plan. Unfortunately, the shipment was supposed to arrive the week before Christmas, but it still hasn't shown up. Despite emailing DailySale multiple times, I keep getting the same generic response from a person named Sam, asking me to wait 3-5 more days. UPS Innovations was used for delivery, which hands it off to USPS. However, USPS claims they never received the package. The tracking information has been stuck in McAllen, Texas since before Christmas. DailySale refuses to take action as the status still shows "in transit". I've tried contacting the post office, but they directed me back to the merchant. DailySale's customer service seems non-existent, and this experience has been extremely distressing, especially since it impacted my Christmas plans. I feel let down and frustrated by DailySale's lack of response and the ongoing ordeal.

I purchased a Coffee Grinder expecting it to grind spices and herbs as well per the Daily Sale ad. Unfortunately, the instructions state it only grinds coffee beans. I would like to return the item for a refund or exchange it for a seed and spice grinder as soon as possible. Please contact me at [redacted] between 10:00 a.m. and 6:00 p.m. Pacific time. Kindly provide return instructions. You can reach me at l o v i n i a f a r i s @gmail.com or f l o v i n i a [redacted] I prefer a phone call over email communication. Thank you.

I purchased an iPad in December [redacted] but faced issues with passwords and the iPad locking up. Despite my efforts to contact Daily Sales, I couldn't reach anyone, so I returned the iPad for repairs. After being contacted by a person named Christian who couldn't assist me, I received a call that my iPad, supposedly fixed by a man named Jason, was on its way. However, the iPad I received had someone else's information on it. I was told that they could have helped if it was my iPad or had locked up only once. I kindly request assistance in locating my actual device - an Apple iPad Pro, 12.9 inch Wi-Fi 256GB in gray. Please speak with Jason, who has all the details. I can be reached at [redacted]. My order number is [redacted], and the iPad cost $[redacted].83. I'm not seeking a refund, just the return of my iPad. Thank you. - Jeanette Hilley, [redacted] Fort Pierce Blvd, Fort Pierce, Florida [redacted].

I am looking to return two products and get a refund. I have encountered ongoing issues with customer service despite sending numerous emails. The products arrived late, and the company insists on counting the return period from the purchase date, not the delivery date. I informed them of the incorrect products upon receipt and requested a return label and refund. After multiple attempts, I was directed to a return site that only offered store credit, not a refund. I specifically require a refund, not credit. The provided email channels by Daily Sale have been unhelpful, with no responses received. I suspect they are delaying resolution until after the new 30-day return window lapses, forcing me to accept the loss. This behavior seems deceptive and dishonest.

I recently purchased the RealTek 8762DK Tactical Smart Watch, but have been struggling to resolve issues with it being DOA (Dead On Arrival). Initially, I couldn't locate the charger or instruction manual but later found them. Unfortunately, the watch would not charge using different methods such as plugging it into my computer or using Android and Apple charging plugs. Despite contacting customer service, I have not received help resolving the issue. I would like to return the non-functional watch and receive a credit on the card used for the purchase. Please provide me with an RMA and return postage so I can send it back promptly. I have a background as a General Manager for a CE Distributor with a focus on tech support and customer service, emphasizing the importance of treating all customers professionally. I am puzzled by the request for photos and the lack of assistance in returning the defective product. Kindly send the RMA and return postage for resolution.

I purchased 8 clearance items from “daily Sale” that are supposed to be buy-one-get-one (bogo) free. It seems that the bogo offer only applies to bedding, as I didn't see the same promotion on the other items I selected. Despite being labeled as bogo, I have been charged the full price for all items. While the items were on clearance, I expected some to be free due to the bogo deal. This discrepancy between the advertised promotion and the actual charges concerns me. It feels misleading, like they are prompting customers to buy without actually receiving the bogo discount. I have not completed payment yet as I would like clarification on this situation. Thank you for your help. - Char Hilton

I received the item from order # [redacted], however, it is not what I wanted. Instead of a small laptop, I received an iPad. I have been trying to reach your office since Wednesday to return it, but I have not received any response. This is my first recent order from your company, and I would appreciate instructions on how to proceed with the return.

I recently placed an order for an Apple Watch Series 4 GPS + Cellular. I received conflicting emails - one stating my order was cancelled, and another confirming the order and payment processing. I am uncertain about the status of my order. I am eager to know if it will still be shipped as I do not see any updates on packaging. I appreciate your prompt response and value your assistance.

I placed an order for an Apple Watch Series 4 GPS + Cellular. I received two emails; one said my order was cancelled, while the other confirmed my order and payment. I'm unsure if my order will be shipped or if there was a glitch. The order status does not show any packaging process. Your response is greatly appreciated! Thank you for your assistance and support.

I'm trying to reach Dailysale, but I've been waiting over five days for a supervisor to get back to me. My order, [redacted], has been stuck in Ohio for 12 days with no updates. Customer service keeps saying they are escalating it, but I haven't seen any progress. Can you please provide me with an update on my order?

I made a purchase from Daily Sale on 12/20 through their website. The order included Two (2) Flying Orb Ball Rechargeable Boomerang Spinner UFO Drone TOYS, totaling $46.28 on my Visa card. Unfortunately, the order never arrived, and I am in need of a full refund as these items were meant to be Christmas gifts for my grandchildren. I have been unable to locate a contact number for Daily Sale to address this issue. I came across your advertisement and thought you might be able to assist me in getting my money back as I am on a fixed income. Any help or advice on this matter would be greatly appreciated. Thank you. -C.W. Email: [redacted]

Order # [redacted] was delivered on 2-18-[redacted]. I accidentally ordered twin-sized sheets instead of full-size sheets. I didn't realize Dailysale would send a replacement set once I returned the Twin Set, so I placed an order for the full-size sheets, which I received and want to keep. However, Dailysale is requesting I choose a replacement when I return the twin set, but I don't need any more sheets. I would like to return only the twin set sheets, keep the mattress cover, and receive a credit issued to my PayPal account for Order # [redacted]. Thank you for your help.

My order has not shown up despite the tracking information constantly changing. Today, it indicates a "Processing Exception" due to a problem identified at the Oklahoma City OK Distribution Center. The local facility is working on correcting the issue. I am anxious because I bought this item as a graduation gift and it was needed today.

I was browsing Daily Sale for a 4-pack of outlet covers with LED nightlights priced at $11.95. After clicking continue, I was surprised to see the shipping was $11.95 and an extra $3.98 protection fee was added without my consent. My order is processing, but I never intended to pay more for shipping and protection than the item itself. I couldn't find a way to cancel the order made in error. They mistakenly had a wrong email associated with my account, which seems suspicious. My correct email is [redacted] and you can reach me at [redacted].

On December 18, [redacted], I made a purchase on a laptop from a daily sale website, specifically looking for a touchscreen laptop as a gift. Unfortunately, upon opening it, I discovered that it was not a touchscreen device as advertised. I am quite disappointed with this error and would like to return it for a full refund promptly. I need to find a proper touchscreen laptop for the intended recipient as soon as possible. Your assistance in resolving this matter quickly would be highly appreciated.