DailySale.com Customer Service Issues

I have not received my phone after FedEx delivered it to the postal service. The email states that the U.S. Postal Service delivered the package, but I have not received it. Here are the shipment details: Reference: Order [redacted]42 Ship date: Jul 30, [redacted] Delivery date: Wed, 8/7/[redacted] 2:47 pm Service type: FedEx SmartPost Packaging type: Package Number of pieces: 1 Weight: 0.80 lb. Tracking number: [redacted][redacted] It seems the delivery was made to Oklahoma City instead of Pompano Beach.

I recently received a Samsung Chromebook from Daily Sale that turned out to be used, with visible wear on the bottom. Upon attempting to charge it, the power cord sparked, causing damage to my surge protector and home circuit. I am looking to return both the Samsung Chromebook and the faulty power cord to Daily Sale. Could I please receive a RAM number to facilitate the return? Additionally, I am seeking a refund for the purchase. My details are as follows: Carol Kope, 12 Harrimac Road, Putnam Valley, NY [redacted]. Texting is preferable at [redacted]. Thank you for your help.

I authorized a payment using PayPal for a birthday gift from Daily Sale, Inc. I haven't received any updates on the order processing or shipping details, and I'm eager to know when it will be delivered. The items purchased include an Apple-certified Lightning cable, an Apple MacBook laptop, and self-defense pepper spray. The total amount paid was $***.** USD, and the payment was made from *****@***.com. I am concerned about the lack of communication and if the items will be shipped as expected. If there are any issues, I would appreciate a refund to purchase the gift elsewhere.

On Saturday, September 7th, I purchased an Italian solid sterling silver infinity cross lariat necklace for $14.00 from your online store. I received an email thanking me for my purchase but didn't get a tracking number or shipping date. I noticed the money was withdrawn from my account on 9/10/19, so hopefully, the item is on the way. If I don't hear back via email within a week, I will contact my bank to reverse the charges. My confirmation number is [redacted]. My mailing address is [redacted] 51st Street, Dallas, TX [redacted]. Thank you.

Hello, I am following up on my previous messages regarding the defective Owl I received in my order. The Owl's eyes light up as per the instructions, but they do not turn off, and there is no sound. I kindly request a Return Merchandise Authorization (RMA) along with prepaid return shipping for a replacement unit or a refund to my credit card. Your prompt attention to this matter would be greatly appreciated. Thank you, Marvin Raizer

I purchased several items, and while I received the iPad and other products, my Galaxy S8 64 GB phone was missing. After noticing the packaging slip with the circled skew and "To Follow" written on it, I opened a ticket on 9-22-19 and uploaded a photo of the slip. However, as of now, the ticket remains open without any action or communication from the support team, and I am still waiting for my phone to be delivered.

I recently received two 3-packs of No. [redacted] seamless comfy bras in size 3XL, but they were wrongly packaged in a size 4XL. I need to return them and get a refund, as they do not fit. I bought them for $34 and will keep the toothbrushes. Please assist me with the return process. Thank you. I initially used [redacted], but please reply to this email address below. Thank you. - M.P. I am trying to return incorrect-sized merchandise but do not appreciate being asked for extra money or my credit card details for the return process. I just want to return the items and get a refund. Please clarify. - Margaret Pauper

I placed an order online on October 1st for a Samsung Chromebook priced at $[redacted]. I mistakenly mentioned October 2nd, but the correct date is the 1st. After processing the order with my disability debit card, I did not receive a reference number. I want to ensure that my order goes through smoothly. If possible, could you provide me with a reference number so I can track my order more easily? I may have overlooked it in my haste, and I would appreciate your help with this matter.

I bought a phone that didn't accept the sim card. After contacting you, I was advised to return it for a refund, which I did, waiting for weeks without a phone. However, instead of a refund, another phone arrived after five weeks. I cannot afford two phones and shipping. Please refund my $[redacted], and I will return the extra phone. Thank you and God Bless.

This is my third email to address my concerns about order #[redacted]38 placed on August 12, [redacted]. I was informed by the Woburn, Ma post office that the order was returned due to an incomplete address. DHL confirmed on August 6, [redacted], at 12:57 pm, that the package was sent back to you. The order was for two apple wireless earbuds (one pink and one white) for which I paid $36. It has been three months since then, and I am still waiting for the package. I need urgent assistance as this lack of response and undelivered package are unacceptable.

I purchased an Apple iPad 32GB from Daily Sale. After receiving it, I plugged it in to charge. However, it charged very slowly, reaching only 16% at most. Even when left charging for weeks, the battery eventually decreased to 0%. Unfortunately, I have misplaced the receipt, preventing me from reaching out to customer service. Upon emailing your team about the issue, I was informed that it was too late to address and my $[redacted].00 was essentially wasted. I find it hard to believe that neither your company nor Apple can facilitate an exchange, considering the battery issues from the very beginning. Thank you, Mark

I recently received a package during our busy watermelon harvest and only had time to open it a few days ago. I was disappointed to find that the Apple iPad 4 with Retina Display ([redacted]-16GB) only worked when within one foot of the WiFi box. Additionally, the [redacted]-light blue touch pen stylus didn't work well with my iPad and iPhone. I would like a full refund for both items. I also want to return the brown super soft Leather crossbody bag ([redacted]) due to its small size. I appreciate your help in processing my refund. Thank you, Brenda C. [redacted] Lomas Place Clovis, New Mexico [redacted] Email: [redacted] Order # [redacted]69

My father, who isn't tech-savvy, purchased an iPad from dailysale.com. When it arrived, the screen and back were not properly attached. I advised him to return it for a refund. We tried calling customer service, but they were not available. The website also lacked the live chat option they advertised. I submitted a request through the website and email, as instructed, but haven't received any response. It's frustrating as their site promises a "[redacted]% Money Back Guarantee, 30 Day return." We just want to return the faulty iPad and get a refund. My dad, aged 64, simply wanted a good iPad for watching videos. I'm considering reporting them to the BBB. Any guidance on how to proceed would be helpful.

I received my package and would like to request a return (RMA) for a refund. On the website, it states "free shipping and free returns," so I am hoping to receive a free return label for my new and unopened package. I am dissatisfied with my purchase and have been attempting to cancel my order since I made it as a guest, but have been unsuccessful. I am seeking assistance in returning my package and receiving a refund. Thank you.

I received an item today that I would like to refund. I have not opened the package yet. I tried calling the phone number provided, but it was not in service. Then I was told to dial [redacted], which did not help. Later, I received another number for a landline, but I don't have a landline phone. I am prepared to cancel all of my orders. I am eager to speak to a representative, a human being. If you cannot provide me with that, then please proceed with canceling all of my orders under C. Amaral.

I recently made a purchase from daily sales, and while I did receive my order, I encountered an issue with one of the items, specifically the Samsung Chrome laptop. The laptop I received is a used one with multiple scratches, and the adapter cable provided does not match the laptop's specifications. I have attempted to contact daily sales about this problem through five messages, but I have not received a response. I would like to return the Samsung Chrome laptop and request a refund. In order to proceed with the return, I require the RMA information. Could someone please get in touch with me regarding this matter? My order number is [redacted], and the item in question is [redacted].

I purchased the Lenovo N23 laptop seeking its versatility with a [redacted]-degree hinge for laptop and tablet modes, an 11.6-inch touch screen, and an Intel dual-core processor with Windows 10 OS. Unfortunately, I received a Lenovo N22 laptop with Chrome OS, which does not meet my needs as I already own a Lenovo Tablet and an HP Chromebook. I was impressed by your company's reviews regarding refurbished laptops but require Windows 10 compatibility. It appears there may have been a mix-up as your advertisement was for the N23 while I received the N22. I will provide photos if needed, but I urgently require guidance on how to proceed.

I noticed an unauthorized $72 charge on November 17th to an account I have previously used. Unfortunately, this charge caused a negative balance on my account as I only had enough to keep it open. I did not authorize this transaction and would like a refund. I have been unable to reach a customer service representative over the phone. I have already contacted the BBB and am waiting for their response. I appreciate a prompt reply. Thank you.

I recently purchased an 8Pack Multicolor Portable Mini Refillable Perfume Atomizer (SKU11273) for Christmas gifts. Unfortunately, the product arrived without any instructions on how to open them to add perfume. The bottom of the atomizer has a small stopper that seems impossible to remove. I'm hoping to receive instructions on how to open them properly or a return address in case I cannot use them as intended.

I recently made a purchase from your company, but unfortunately, I have yet to receive it. This was my first time ordering from you, and I am extremely frustrated by the situation. I followed all the necessary steps and provided my name and address during the ordering process. I specifically need this order before Christmas as these items are meant to be gifts. Strangely, I was informed that the order was sent back to your company due to an address issue, even though I did provide my address correctly. I am concerned about the handling of this matter and would appreciate a prompt resolution. Thank you.