D-Link Systems Customer Service Issues

I recently bought a D-Link router on Amazon, but unfortunately, it arrived faulty. The router keeps disconnecting from all my devices every 30-40 minutes, requiring a restart each time. I've contacted technical support multiple times, and despite trying various settings suggested by them, the issue persists. I would appreciate it if the company could either replace the product or send a technician to my home to assess the problem firsthand. Dealing with technical support has been challenging due to long wait times before I can even speak with a representative. Here are my details: - Product Name: DIR-[redacted] - Serial Number: QXCU2I[redacted] - Customer Name: Paras Z. - Address: C2/[redacted], Siddheshwar Hewn, Opp. C.M. Patel Farm, Kalali Village Road - City: Baroda - Pin Code: [redacted] - State: Gujarat - Phone: [redacted] - Mobile: [redacted] - Email: [redacted]

I am experiencing issues with my new Modem and Router setup. After replacing my Modem from Spectrum with a PC15 EU2215, H/W Version 2.76.2, connected to a D-Link AC1200 DIR-[redacted] Router, I am facing difficulties accessing the Internet. The network shows up and is available, but I cannot connect wirelessly or through my desktop. The Modem is connected to different devices via a switch. The Modem and Router lights indicate power and online status but the internet light is off. I am seeking assistance in resolving this issue to enable wireless internet access. Thank you for your help.