Customer Service Profiles Customer Service Issues

Dear Garena Free Fire Team, I have been playing Free Fire for 2 years and 8 months without using any hacks or unauthorized files. However, my account with the ID [redacted] has been banned for no apparent reason. Kindly assist me in reinstating my account as I am dedicated to playing Free Fire and would be devastated if I cannot access it anymore. Your prompt help is greatly appreciated. Thank you for your support.

I made an error opening my Free Fire account. I have not used any third-party applications or hacks. Please reinstate my account. Game Name: TR RIZWAN Game ID [redacted]. My account has been suspended, please give me a chance to resolve it. I kindly request Garena to recover my Facebook-linked account. The touch on the right side of my screen is malfunctioning in the Free Fire mobile app. Kindly address this issue for me. I apologize for any mistakes I made; please help me recover my account. Also, I am experiencing matchmaking problems that need resolution. My Free Fire account has been suspended, and I need assistance with this matter.

Dear Garena Free Fire, I am kindly requesting the unbanning of my account [protected]. I confess to using a config file hack once for fun. I solemnly promise never to use any hacks in the future. I have invested approximately [redacted] INR in this account. Coming from a financially strained background, I implore you to give me a second chance. I cherish Free Fire deeply and vow to play fair from now on. Please reconsider and lift the suspension on my account. UID: [redacted] In-game Name: ᴇᴅᴡᴀʀᴅꜱ ꜰꜰㅤ ツ Level: 61 Hoping for a positive response, Thank you.

Dear Garena Free Fire Team, I need your help. I've been playing Free Fire for 2 years and 8 months without using any hacks or third-party tools. My ID was banned without any valid reason. Please restore my ID as I enjoy playing Free Fire and will not play again if my ID remains blocked. I appreciate your assistance in resolving this matter. Thank you for your attention to this issue. Bangladesh Server has been my server location. Before the recent event, my ID was unexpectedly banned. Kindly consider reinstating my ID, number 3[redacted]24. I am willing to top up to resolve this matter. Here is my UID: [protected], my in-game name is mdrifat, and my level is 52. Your help in this situation would be greatly appreciated. Thank you.

Dear Garena, I have been playing Free Fire for three years without using any hacks. If I have made any mistakes unknowingly, I apologize. I assure you that I will not repeat them. Could you please review my account? Kindly assist in reopening it. Details: - Free Fire ID: [redacted] - Level: 63 - IGN: Alone boy V - Email: [redacted] Thank you for your support. Have a great day!

I am very sorry for the inconvenience. My Garena Free Fire ID has been suspended, and I need help to recover it. My Facebook account linked to Free Fire has been suspended as well, and I am unaware of the reason for this action. My ID in the game is ********** with the game name "ghorka." I only used the Bellara BLRX application, and I am not clear why my account got banned. I kindly request Garena to unban my ID. Thank you for your assistance. ---

Dear Garena Customer Support, I have been a Free Fire player for the past three years. I recently discovered that my account has been suspended without explanation. I believe this was due to using a pre-installed game booster application on my phone. I kindly request you to please review my account and determine if any wrongdoing has occurred. If there are any issues, I am willing to accept any necessary consequences. My Free Fire ID is [redacted]57, with an ID level of 66, and the ID name is "oye pagal 1." You can reach me via email at [redacted] Thank you for your attention to this matter. I look forward to resolving this issue promptly. Best regards, [redacted]

Hello team, I have been experiencing an error for the past 5 days indicating that my account has been suspended on Garana Free Fire. I want to clarify that I have not violated any rules or policies of the game, and I believe my account was suspended without a valid reason. This game is dear to me, and I have been playing it for 2 years now. Please address this issue urgently as I am very upset about it. UID: [redacted] Name: ◥꧁དℭ℟Åℤ¥༒ཌ(j²) Please take action, my friends.

Hello, I have been playing Free Fire since season 4. Unfortunately, my first ID was deleted, and my second ID was suspended without any explanation. I admit to using a glitch pack on my third ID, which led to its suspension. However, my main ID has now been suspended without any valid reason. I want to clarify that I have not used any hacks, glitch packs, or third-party tools. I have made significant investments in this game and would appreciate your assistance in reinstating my ID as I have always followed the rules.

Dear Sir, I apologize for using hacks in Free Fire. Rest assured, I will never use such cheats on my account again. I deeply regret my actions and seek your forgiveness. I am sincerely sorry for my mistake. I am unsure of what steps to take next; I have a genuine love for Free Fire and wish to continue playing it. My Free Fire name is GWD Ronjit, and my Free Fire ID is [redacted]. Thank you for your understanding. Best regards.

Hello, I'm reaching out for assistance regarding an issue with my Free Fire account. Unfortunately, my Facebook account, which was linked to my Free Fire ID, got hacked and subsequently deleted. As a result, I am unable to access my Free Fire account. I am seeking help to recover my previous ID. Additionally, I have a request to merge both my old and new IDs to consolidate all my collections. I would appreciate it if the merged ID could retain the name and number of my old ID. If this is not feasible, I kindly ask for support in retrieving my old ID separately. Currently, I am using a new ID to play Free Fire, but I am eager to regain access to my old collections. If you manage to locate my old ID, please ensure it is linked to my Gmail account: [redacted] Thank you for your assistance.

Dear Garena Free Fire, I am kindly requesting for the unban of my account. I used a configuration file once for fun, but I assure you that I do not use hacks. Please review my account as I cherish this old ID of mine with a gaming level of 73 over the past 3 years. I promise never to use any such files in the future. Please, I sincerely hope for your understanding and the unbanning of my Free Fire account. Thank you for your consideration. Sincerely, ™S░Ꮋ░Ꮖ░Ꮩ░A░M

Dear Garena Team, Hello, my name is ★sk〆shakib★★. I have been using Free Fire for the past 8 months, but my account has been suspended. Around 20 days ago, I encountered a hacker using wall hacks in a ranked match, which made me angry. I made a mistake by downloading a mod apk for a wall hack and used it for 2 days. Realizing it was wrong, I uninstalled the hack and downloaded the original game from Google Play Store. The next day, when I tried to play Free Fire, my account was suspended. I am sincerely sorry for my actions and promise not to misuse the game again. Please, Garena, I love Free Fire and cannot imagine not being able to play. Kindly consider giving me another chance. My in-game nickname is ★sk〆shakib★★, and my user id is [redacted]. Thank you for your understanding. ★sk〆shakib★★

Hello, I am a Free Fire player in need of assistance. Recently, my Facebook account got disabled, and unfortunately, my Free Fire ID was linked to it. I kindly request your help to regain access to my account so that I can resume playing Free Fire. Below are the details of my Free Fire account: Free Fire Name: ~$FF_NAMAN_! Free Fire UID: [redacted] Region: India Last Played: 3 December [redacted] Free Fire Items: 5 elite pass opens in my account Thank you to the Free Fire Team for your help in advance.

Dear Garena Free Fire Official, I am writing to address the unfortunate suspension of my game ID while playing. I assure you that I have not violated any rules and am confused about why my account was suspended. I kindly request your team to review this and unban my account at your earliest convenience. Player Name: ᵂᴴᴵᵀᴱ亗ＭＡＲＣＵＳ Game ID: [redacted]31 Level: 69 Email: [redacted] Thank you.

Dear Garena Team, Hello, my name is Mc Msa and I have been playing Free Fire for the past 10 months. Unfortunately, my account has been suspended. Four days ago, while playing a ranked match, I encountered a hacker using wall hacks. Out of frustration, I made a poor decision to download a mod apk for wall hacks myself. I used it for two days before realizing it was illegal. I then uninstalled the wall hack apk and reinstalled the original game from the Google Play Store. The next day, when I tried to open Free Fire, I found out that my account had been suspended. I truly love Free Fire and I am deeply sorry for my actions. Please consider giving me another chance. My account nickname is ᴍᶜ᭄msa and my user ID is [redacted]. I am asking for a last chance to redeem myself. Thank you.

My ID was banned while playing the game. I haven't done anything wrong, and I am certain that I have followed your rules and regulations. I don't understand why my account got banned. I believe it might have been banned mistakenly. I kindly request the Garena team to review and unban my account. Player Name: GHOST FF 18+ UID: [redacted]19

Hello Garena team. I recently discovered that my ID has been suspended, which has left me feeling incredibly upset. I have never used any third-party applications and am confused as to why this has happened. I am so distraught that I am even contemplating drastic actions. My intention is not to cause any harm, but I am deeply troubled by my ID being banned. My UID is [redacted] and my ID name is TH"AMAN√. I implore Garena to investigate this matter and consider my sincere plea. Please review my gameplay, particularly my headshot rate, which is only 20. I swear I have not engaged in any unauthorized activities. If my ID remains suspended, I fear I may have no choice but to take drastic measures. I urge you to rectify this situation as soon as possible as time is running out.

Dear Garena, I have been playing Free Fire for the past 4 years, and my account got suspended because my friend cheated using a drag headshot application on my phone without my knowledge. I am deeply upset as I have invested a lot of money in the game. I kindly request you to review my account (ID: [redacted], Level: 73, Name: ᳆ㅤʀᴊ), and if found guilty, I am willing to accept any punishment. Please consider returning my account as I promise never to use such programs again. My Gmail is [redacted]. Thank you for your assistance. I appreciate any help you can provide. Sincerely, A loyal Free Fire player

Dear Garena Team, Hello, my name is Fardaus. I have been playing Free Fire for the past 13 months with the account name Noobrafff, which got suspended 3 days ago. During a ranked match, I encountered a hacker using wall hacks. I was frustrated and, in a moment of anger, attempted to download a modded APK from Google. I mistakenly installed a third-party app called Hacker Baba Injector without knowing it was against the rules. I used it for only 1.20 hours of gameplay before realizing my mistake, promptly uninstalling it. However, traces of the app remained on Free Fire, so I uninstalled the game and reinstalled it from the Google Play Store. The next day at 10:00 am when I tried to play Free Fire, I received a message stating that my account was suspended due to abnormal activities. I was devastated and sought advice to contact you through this email. I truly love Free Fire and deeply regret my actions. Please consider giving me a last chance to prove that I won't misuse it again. My account nickname is Noobrafff, and my user ID is [redacted]. Please grant me one more opportunity; I promise not to use any hacks in the future. Thank you for your understanding and help. Nickname: Noobrafff User ID: [redacted]