Customer Service Profiles Customer Service Issues

I would like to request the suspension of my Garena Free Fire account. My friends are eagerly waiting for me to join them to play, so kindly unban my Free Fire account with the ID **********. I have been hoping for the account to be suspended and then reinstated. While I may not have many friends outside of the game, within Free Fire, I have built valuable friendships. Playing Free Fire gives me a sense of being in a realistic world, engaging with my friends. I genuinely adore Free Fire, and regaining access to my account means a lot. Please understand the importance of Free Fire in my life. I await the reactivation of my account, ************. Thank you for your attention. UID: ********** In-game name: ********** Level: *** Facebook: Aril Samad YouTube: **** ******* I appreciate your assistance and understanding.

Hello Garena, my name is Anup. I've been playing Free Fire for the last 3 years, but my account is now suspended. I made a mistake by downloading an illegal apk to bypass the game's controls out of frustration. I used it in one match but uninstalled it promptly and switched back to the original version from the Play Store. The next day, when I tried to open Free Fire, my account was suspended. I really love Free Fire and I can't imagine not being able to play. Please consider giving me another chance, I promise not to repeat this mistake. My account nickname is ⓋᏢAɢᴀᏞ★Ｍ１０メ亗 with the user ID [[redacted]]. I sincerely apologize for my actions, please grant me the opportunity to continue playing. Thank you.

Dear Free Fire Team, I am writing to address the recent suspension of my ID while playing Free Fire. I am confident that I have abided by all your rules and regulations while engaging in the game. I believe my account may have been mistakenly suspended without a valid reason. Kindly reconsider the status of my account and uplift the ban on my ID. Player Name: INDRAJEET Level: 66 Player UID: [redacted] I kindly request your prompt review and resolution of this matter. Your assistance in this regard would be greatly appreciated. Thank you.

I would like to respectfully address an issue regarding my suspended ID while in the middle of a gaming session. I am certain that I have not violated any rules and am confident that my account was suspended in error. I kindly request the Free Fire Team to review and reconsider their decision and unban my account. Player Name: MN BLAZE Player UID: [redacted]99

My weekly Free Fire subscription at $1.99 per week expired on February 21. Recently, an unauthorized minor made multiple in-app purchases without my knowledge. There were 16 transactions between January 26 and January 30, 61 transactions on February 27, and 23 transactions on March 16. The purchases ranged from $53.30 to $74.61. I have already lodged a claim with Apple regarding these unauthorized transactions spanning from January 26 to March 16. Since the unusual purchases were made on your app by a minor without authorization, I kindly request assistance in canceling these payments and obtaining a refund for some of the amount. Your prompt response is greatly appreciated, as this matter is urgent and has drained my checking account.

Hello Garena Free Fire team, Unfortunately, my Free Fire ID has been suspended due to a mistake I made unknowingly, resulting in a violation of Garena's rules. I assure you that I am a regular player with a normal KD and headshot rate. I kindly request the Free Fire team to review my account and consider unsus

Hello, Garena Free Fire support team, I am requesting to have my Free Fire account (ID: [redacted]) unbanned. I admit to using a configuration file hack once just for fun, but I assure you that I will not engage in any hacking activities in the future. I have invested nearly 50,[redacted] INR into this account, and coming from a less privileged background, this account holds sentimental value to me. I plead for your understanding and kindly ask for my account to be reinstated. With sincerity, ᴺᵉᵖ᭄KING,Sꔪ✓

Dear Garena Free Fire, I am requesting the unbanning of my Free Fire account, I.D. [redacted]. I used a config file hack once just for fun, but I promise not to use any hacks in the future. I have spent almost 50,[redacted] INR on my account and come from a humble background. Please reconsider and unban my account, I love playing Free Fire and am sincerely asking for a second chance. Account Information: Free Fire I.D.: [redacted] Game Name: ᴺᵉᵖ᭄KING,Sꔪ✓ Level: 69 Email: [redacted] Thank you for your understanding.

Hello, I am a Garena Free Fire player and have been enjoying the game for four years. However, six months ago, my account was suspended without any valid reason. I have evidence on my phone, including videos and photos, to prove that I did not use any hacks. I am puzzled as to why my account was permanently suspended. Please reconsider and lift the suspension on my Free Fire account. My account ID is [redacted]48 and my username is Aditya Singh. I kindly ask Garena to review my case and reinstate my Free Fire account. Thank you.

A friend asked for my FF account to play, but then changed the login information. Now, my account got hacked. Even though I didn't use any hacks, my friend did and is now demanding money from me. I refused, and he threatened to get my account suspended by using hacks. I provided evidence to Facebook, but my account is still suspended. I believe I did nothing wrong and request that my account be unbanned. UID: [redacted]

Hello Free Fire team, I believe I have followed all the Rules of Conduct, and my account has been suspended without a valid reason. Please consider unbanning all players' accounts promptly, including mine. I am from Bangladesh, and my Free Fire ID is MISS❖N·E·H·A· with FF UID [redacted]. You can reach me at [redacted] Kindly, Garena, unban my account as I promise I have not used any hacks. Thank you.

Hello, I am seeking assistance regarding my winzo game. I lost [redacted] in World War and I am requesting a refund. I consistently lose in this game; it seems unfair. Is there a lack of security in your system? Please implement better security measures to prevent cheating. I come from a humble background and every penny is hard-earned for me. Kindly consider refunding at least 50% of the amount, otherwise I will have to escalate the matter. Please help me with the refund. Thank you. Contact number: [redacted]

Hello Free Fire team, I believe I haven't done anything wrong and have adhered to your Rules of Conduct. Unfortunately, all players' accounts, including mine, have been suspended without a valid reason. Please consider unbanning all players' accounts, including mine, at your earliest convenience. Country: Bangladesh Free Fire ID Name: MISS❖N·E·H·A· Free Fire UID: [redacted] Email: [redacted] I kindly request Garena to unban my account. I promise not to use any hacks. Thank you.

I've been playing FreeFire for 3 years. My account got banned for using a pre-installed game booster app on my phone. I appeal for a review of my ID. If found guilty, I am prepared for any punishment or charges. Real Name: Basudeb Acharya UID: [redacted] Phone Number: +91 [redacted] Email: [redacted] Thank you for your attention, have a great day. Thank you to the Garena team.

Dear Garena Free Fire Team, I have been an avid player of Free Fire since [redacted], which is nearly three years now. I am writing to request a second chance as I acknowledge my mistake, feel remorseful, and assure you that such an issue will not recur. I truly enjoy playing Free Fire and even during my exam period, I make time for the game. I kindly ask for your understanding and request that my account be unbanned with the assurance that I will uphold fair play and not use any hacking tools. Here are my ID details: -In-Game Name: Level37 -UID Number: [redacted] I sincerely hope you can empathize with my situation and grant me an opportunity to rectify my actions. Thank you in advance for your consideration. Sincerely, Trisad Arman Ovi

I purchased a refurbished mobile phone recently, and I discovered a pre-installed hacked version of Free Fire with a new account engaging in unauthorized activities. Without my knowledge, my own account got banned while I was playing. I did not use any hacks, but my account was penalized. I seek assistance in retrieving my Free Fire account with the username Op Nithish. Here is a screenshot for reference.

Hello, I am a player from TEAM FREE FIRE INDIA. During gameplay, my account, with the player name Ⓥℳ҉ι҉ʂ҉ʂ҉☬MA and ID [redacted], got suspended. I am confident that I have not violated any rules and it seems to be a mistaken action by the support team. I kindly request the Free Fire Team to lift the ban on my account. Thank you, lakhan lodhi

Hello Garena Free Fire, I am from Malaysia and have been playing Free Fire for over 3 years. My in-game level is 67 with [redacted]+ likes. On 23rd April in the evening, my account was suspended. I want to clarify that I have never used any hacks or third-party apps. I have also spent money on purchasing items in the game. On top of that, I create gameplay videos on my YouTube channel. Due to network issues in my village, I often experience high ping, but that is not due to hacking. I am not familiar with what may have caused the suspension. I have been watching videos on how to unsuspend a Free Fire account, but I haven't used any third-party apps to do so. Please assist in resolving this matter. My in-game ID is [redacted]86 and my game name is QG xRose. Thank you.

I am a long-time customer of Bindu game. I often win in the game, but recently I experienced a loss when the game in Lar Chicken hung and turned around. Despite multiple attempts, I lost around ₹[redacted] due to this glitch on 10th to 11th. Please check your records as the game reversed, and I have not received the amount in my account yet. I have lodged several complaints, but I am yet to receive a response from your end. I would like a refund of my money.

After winning the game, it is declared that I lost due to hacking seconds later. I have faced a loss of 25,[redacted] so far. You can check on the 10th and 11th for proof and review statement on the 12th to see how many times this has happened to me and how many times I have complained. Not a single penny has been refunded to me yet. While playing with stakes of 4-5, at least 40,[redacted] has gone from my side. Kindly transfer this amount to my account as well.