Customer Service Profiles Customer Service Issues

Hello, My friend mistakenly used a third-party application while playing games on my account, resulting in my account being suspended. I only noticed it when I tried to open the game. Please, I am requesting to unsuspend my account as I did not intend for this to happen. My headshot rate and kill-death ratio are that of a normal Free Fire player. I love Free Fire and kindly ask for another chance. Thank you.

Dear Garena Free Fire India Team, My in-game ID was banned unexpectedly while I was playing. I am confident that I did not violate any rules of conduct. I am uncertain why my account was banned, and I believe it might be an error on your end. I kindly request the Garena team to review my case and consider unbanning my account. I assure you that I will be more cautious in the future to avoid any misunderstandings. My ID number is [redacted]. Thank you.

Dear TEAM GARENA FREE FIRE INDIA, I recently had my account banned while playing the game. I am positive that I adhered to your rules of conduct and did not engage in any prohibited activities. I am uncertain as to why my account was banned, but I believe it must have been an error. I kindly request the Garena team to reconsider and lift the ban on my account. Given the opportunity, I will ensure to abide by all rules in the future. My ID NO is [redacted]. Thank you.

Dear Garena Free Fire Support, I am reaching out because I am encountering an issue with my Free Fire account not connecting properly to my Facebook account. I kindly request your assistance in transferring my game progress from my Facebook ID to my Google ID promptly. The transition is vital as I am experiencing significant challenges as a result of this issue. Game Name: ꧁ＳＡＧＡＲजा8व꧂◤ Game ID: [redacted] Diamonds: 7 Level: 71 Contact Information: Phone: [redacted] Email: [redacted] Thank you for your prompt attention to this matter.

I would like to apologize for attempting to obtain diamonds through unauthorized means on my Free Fire account. I deeply regret my actions and acknowledge that Free Fire holds significant value to me. I sincerely request that Garena considers lifting the suspension on my account as I miss playing the game immensely. I assure you that I have learned from this mistake and will never attempt to hack again. My UID is [redacted]. I humbly ask for your understanding and kindness in this matter. Thank you, Garena.

Dear Garena FREE FIRE MAX Team, My account has been suspended because I used an APK. I sincerely apologize for my mistake and promise that it will not happen again. Free Fire means a lot to me, and I humbly request that you give me another chance. I will always abide by the game's rules. My information is as follows: Player Name: ****€ Player ID: *********** Player ID Level: 60 Gmail: *****@***.com I hope you will consider restoring my account. Thank you for your attention to this matter. Sincerely, [redacted]

Hello, there seems to be a misunderstanding. Despite topping up so much, I keep receiving the wrong item. I have already topped up for a total of ₹80,[redacted] in the last 6 months. I have the BH I Shakura bundle, so why was I given a new Shakura bundle? Please understand my situation and provide me with the correct one. I am considering stopping my top-ups. My game ID is [redacted] and my in-game name is ᎧᎮܔ ɢᴜᴘᴛᴀᴊɪ࿐. Kindly contact me at [redacted] to resolve this issue. I have been a long-time player, and I would greatly appreciate receiving the correct item. Thank you.

Dear Garena, I wanted to bring to your attention that I recently started a YouTube channel called AFTABGAMING. Yesterday, I participated in the Hall of Elite Event and successfully collected the Hip Hop Bundle from Season 2 elite pass. Today, to my surprise, I received the golden version of the Hip Hop Bundle from you. I promptly made a video showcasing this on my YouTube channel. However, after some time, the golden version of the Hip Hop Bundle disappeared from my account. Could you please explain what happened? I kindly request that you resend the golden version of the Hip Hop Bundle to me. My UID is [redacted]. I eagerly await your response. Thank you.

Hello Team Garena Free Fire, I would like to bring to your attention that my ID was suspended while playing the game. I am certain I have not violated any rules and believe the suspension was a mistake. I kindly request the Free Fire Team to reconsider and lift the ban on my account. Player Name: ༄ᶦᶰᵈ᭄✪ᏦᏆΝᏀ✪࿐ Player UID: [redacted]

Dear Garena Team, I am a Free Fire player who is over 15 years old, with over two and a half years of experience playing the game. Unfortunately, the gameplay using my Free Fire ID has been suspended. I originally created my Free Fire ID using a Facebook account, which was then hacked without my knowledge. The hacker gained access to my Facebook account, logged into Free Fire, and used a headshot hack, resulting in the suspension of my Free Fire ID. I kindly request the Garena Team to consider unsuspending my Free Fire ID with the number [redacted]. Thank you for your attention, [Initials]

I have been banned from my account and I am unable to play the game. Every time I try to open the game, it shows that the money I topped up has been refunded, which caused the account to be closed. I don't know how to refund money, and I have not requested any refunds. I purchased any in-game items or memberships through my friends, and maybe one of them requested a refund. I am not at fault, so I hope you understand my situation and resolve the issue with my account ban quickly.

Dear Garena Free Fire, Please unban my Free Fire account with the ID [redacted]. I used a config file hack once for fun, but I promise not to do it again in the future. I have spent almost 50,[redacted] INR on this account, and coming from a poor family, it means a lot to me. Please, I humbly request you to unban my account. I love Free Fire and I hope you can give me a second chance. I assure you that I will not use any third-party applications or files. Email: [redacted] Thank you.

Dear Garenafree fire, I am requesting the unbanning of my Free Fire account with the ID [redacted]. I used a hack once for fun, but I regret it. I assure you that I will not use any hacks in the future. I have invested approximately [redacted] INR into this account, and I come from a humble background. Please consider unbanning my account. The hack used was called "Jump 2RRR VIP Injector." I am a dedicated Free Fire player and promise to play fairly moving forward. Kindly unsuspend my account UID [redacted]. Thank you.

Dear Garena Team, I am a Free Fire player who is over 18 years old and has been enjoying the game for 3-4 years. Unfortunately, the gameplay with my Free Fire ID has been suspended. My Free Fire ID was linked to my Facebook account, which was hacked without my knowledge. The hacker accessed my Free Fire account and used cheats named "injector headshot," which I believe led to the suspension of my account. I kindly request the Garena team to reconsider and unsuspend my Free Fire ID. The Free Fire ID in question is [redacted]59, and my in-game name is "мㄩ丂❤️в乇乇ηㅤ<3." I ask for a second chance and implore the Garena team to unsuspend my account. Thank you for your understanding and assistance. Sincerely, [redacted]

I am seeking assistance to have my Free Fire account, ID [redacted] at level 58, unsuspended. While playing, my account got suspended, possibly due to my friend using it and exploiting glitches. I admit to using an injector application for entertainment purposes only. Additionally, I am experiencing difficulty accessing Winzo on my device. The rummy account linked to 'binding no.' is currently frozen, and I request reactivation. For the Winzo app, I need help since I cannot play without depositing funds. Also, I encountered an issue where I cannot register additional accounts on a device. Furthermore, a pending issue involves the winnings not being credited to my account. Lastly, there's a concern about losing access to my Facebook account, impacting my Free Fire ID. Kindly address these matters promptly.

I recently got my Free Fire Max ID suspended while playing the game, and I would like it to be unsuspended. My friend used my account and applied a glitch. Please unban my ID ********** at level 55, under the name Sony YT. The suspension was due to using an injector application just for fun. Also, I'm having trouble running Winzo on my device. Could you please assist me in setting up my Winzo account on my phone number **********? Additionally, my rummy account is temporarily frozen, and I need it reactivated, the binding number is [redacted]. I want to inform you that I am back and ready to play on the Winzo app. There seems to be an issue with adding additional accounts on my device; it says the device has already registered accounts. Also, I haven't received the winning amount in my account. Lastly, I lost access to my Facebook account and can't log in for some reason. I have a ticket number for the issue: [redacted]. Thank you.

Dear Garena Team, I have been a longtime player of Free Fire, enjoying the game for the past three years. Unfortunately, my account has recently been suspended. As someone who invests money in the game despite being from a middle-class family, I have accumulated a significant collection of in-game items through top-up events. It is disheartening to have my account suspended, and I kindly urge the Garena Team to reconsider this decision and unsuspend my account. My account details are as follows: - Server: India - ID No.: [redacted] - In-game Name: PRIYA FF 26 - Mobile No.: [redacted] Please, Garena Team, I implore you to quickly unsuspend my account so that I can participate in the upcoming events and continue adding new event collections to my inventory. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding and assistance. Sincerely, Deepak Maurya

Could you please suspend my Garena Free Fire account? My friends are eagerly waiting for me to join them in the game. I am requesting the unbanning of my Free Fire account ID [redacted]. Free Fire has become a way for me to connect with friends and it means a lot to me. It transports me to a world where I can engage with my friends. Please reconsider the suspension of my account. I truly enjoy playing Free Fire and it holds significant value for me. I hope for your understanding and assistance in unsuspended my account. Thank you for your attention to this matter.

Hello Garena, I'm Yuvraj Yadav. I've been playing Free Fire for a few days, and my last game was on 26/12/[redacted]. When I tried to start the game that day, I received a message saying my account had been suspended. I usually play as a guest, and I haven't done anything wrong, so I'm confused as to why this happened. Please help me reinstate my account. My Free ID is [redacted], and in-game my name is RᴀᴏㅤYᴜᴠɪㅤ☺. Thank you, Garena Team ❤️

I kindly request for the suspension of my Garena Free Fire account to be lifted. My friends are eager for me to join them in the game, and I value the friendships I've made through Free Fire. Playing Free Fire allows me to immerse myself in a world where I can connect with others, making it a significant part of my life. I am hoping for a favorable resolution to this matter as Free Fire means a lot to me, and without it, I feel lost. Please consider my request to reinstate my account. Thank you for your understanding.