Cruises.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Cruises.com customer service, archive #1. It includes a selection of 1 issue(s) reported January 3, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I attempted to book a cruise on your website last night. I selected the Carnival Horizon for April, but wishing to book for March, I selected "view sailings by month." Despite the oceanview at $[redacted] and balcony at $[redacted] for March [redacted], I noticed the itinerary listed as Southern changed to Western when proceeding to book. I contacted Teresa Stallion (ext. [redacted]), who encountered the same issue. Teresa said she would report it but no resolution has been provided. Revisiting the site today, the problem persists. Concerned that others may mistakenly book, I ask for the Southern cruise at the listed price on another date. It's crucial for your team to rectify this quickly to prevent customer dissatisfaction. I eagerly await your favorable response to address this error.
Reported by GetHuman-cwntripp on giovedì 3 gennaio 2019 17:32

Help me with my Cruises.com issue

Need to call Cruises.com?

If you need to call Cruises.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Cruises.com

Cruises.com

Find a list of many popular Cruises.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
How do I call Cruises.com?Cruises.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!