CloudFlare Customer Service Issues

Hello, I am encountering an issue with a plugin called DK PDF. The plugin is supposed to generate a PDF with my included header, but when I click on the plugin, it leads me to a different page. After discussing it with my hosting company, they mentioned that it might be related to CloudFlare. According to them, the DNS settings for my website are with CloudFlare, and the [redacted] error could be due to an issue with CloudFlare's server. They suggest reaching out to CloudFlare support and disabling current plugins to troubleshoot. Can you assist in resolving this matter? I was informed that the problem was fixed by support, but I'm still experiencing the same issue. Thank you.

My website, "finndev.net," has been banned. I have attempted to address this matter with your support team, but I keep receiving automated responses instead of assistance from a human agent. The ban was reportedly due to "malware." However, it is important to note that my website operates as a file hosting service similar to Mega, Google Drive, or One Drive. Any reported inappropriate content is promptly removed, and each uploaded file receives a unique 32-bit string link for privacy. It is unfair for my site to remain banned, and the lack of support from your team is frustrating. The repeated closure of tickets without consideration or response to my explanations is unacceptable.

I am consistently encountering the CAPTCHA/Attention Required page on various websites protected by Cloudflare, even though they don't typically prompt for authentication. I have scanned my computer for malware, and it came back clean. There is no record of my IP address being associated with any issues on honeypot. Strangely, when I try to access support.cloudflare.com and complete the CAPTCHA, nothing happens; it just keeps reloading when I have the Privacy Pass extension enabled. Using a VPN allows me to connect without any problems, but I am looking for a permanent fix to this issue. Here are the details: Cloudflare Ray ID: 4b0c45e2bf970a8a Public IP: 82.69.31.26 I would appreciate it if someone could help me figure out why this is happening as my PC appears to be clean and I am using an updated Chrome browser with a standard internet connection.

Is this genuine? Cloudflare is introducing a free upgrade to EV SSL Certificates for online shop owners. EV SSL certificates are known for their superior security features and brand protection capabilities, offering extended validation to instill trust in your brand. This limited-time offer allows you to enhance your e-commerce website's security and credibility at no additional cost compared to standard certificates. Take advantage of this opportunity to secure your brand's online presence. To activate the free EV SSL upgrade, use the provided domain settings for verification. Don't miss out on this chance to strengthen your business's brand image with top-notch security measures.

I am reporting a cyber attack and network crime. This website/user has been sending DDoS attacks to my website and other government and commercial sites. He offers DDoS services through a website called supremesecurityteam.com, where you can buy plans to launch attacks using Layer 4 and Layer 7 techniques. I have already taken measures by blocking him, but he continues to send threats. I have reported this to the authorities. Please take action.

For the last three weeks, each time I return home, my Samsung phone fails to automatically connect to my home wifi. Instead, I'm prompted to sign in and led to a page mentioning cloudflare being unable to resolve my requested domain. Turning the wifi off and on resolves the issue. Recently, I've encountered an SSL certificate error warning when trying to sign in. This situation puzzles me as I never used this service, and both my device manufacturer and broadband provider deny involvement. Interestingly, my laptop connects flawlessly, and my phone connects to other wifi networks without trouble. Could you provide insight and suggestions to help me address this perplexing issue?

I wanted to inquire about your connection to Cloudflare, Inc., the company managing the website walletsync.co.uk. The website appears to offer users a way to earn money by watching sponsored content, such as videos. However, access to the withdrawal system is restricted to those who upgrade or purchase premium packages that allow a set number of videos to watch daily. In my investigation of the website's legitimacy, I used check-host.net to determine the IP and organization behind walletsync.co.uk, which led me to Cloudflare, Inc. As a reputable company, I am seeking clarification from you to address concerns raised by over [redacted],[redacted] members who signed up within just two days. Many were previously affected by the sudden closure of a similar website, workmines.com, without any prior warning or communication, myself included. I appreciate any insights you can provide to help me understand this matter better and share accurate information with other users. Thank you.

As the new IT director at EsSolo.com, I, L. Rosenblum, am working on mapping a new web API to our subdomain. The Web API is located in the application directory of our local server, which has the public IP address 50.[redacted].[redacted].[redacted]. I have created the subdomain (middleware.essolo.com) on GoDaddy.com and linked it to this IP address. I then connected the application directory in IIS to the subdomain, but unfortunately, the site is not functional. Since our site's DNS is managed by your services, I kindly request assistance in setting up the subdomain correctly in your system for the web API to run publicly. Furthermore, I need guidance on installing an SSL certificate for managing secure HTTPS calls. Could we schedule an online meeting to resolve this matter efficiently?

I need assistance to map my domain to a Squarespace site by adding specific CNAME and A Records in my DNS settings. Here are the details: #1 CNAME Record: Alias or Host Name: www Points To: ext-cust.squarespace.com #2 CNAME Record: Alias or Host Name: Copy the unique code from Squarespace DNS settings Points To: verify.squarespace.com #3 A Record: Alias or Host: @ or leave blank Points To: [redacted].[redacted].[redacted].[redacted] If possible, I need to add three more A Records with the same alias/host pointing to these IP addresses: [redacted].[redacted].[redacted].[redacted] [redacted].49.23.[redacted] [redacted].49.23.[redacted] Your help with this process would be greatly appreciated.

It seems that the new DNS server information was not saved properly. The domain authority for this extension needs verification to ensure the domain (zone) is set up correctly on all name servers. Unfortunately, at least one of the specified servers is not responding correctly. Please get in touch with your host provider to have this issue resolved, and then you can try updating the information again. Primary Server - marge.ns.cloudflare.com is not included in the NS records for the domain. Secondary Server - nash.ns.cloudflare.com is also not listed in the NS records for the domain.

I am concerned about an issue on a social media platform. Today, another violent video was posted without appropriate action taken. A disturbing live stream showed a murder of police officers. This type of violence should not be tolerated, and support for such actions by the platform is alarming. The continuous allowance of extremist content and hate speech on the site raises serious concerns. The platform's history of permitting violent content to spread is troubling. Each day, incidents of assault, rape, and murder are shared, leading to tragic outcomes. This trend of lawlessness resulting in loss of life must come to an end.

I have five domains connected through Cloudflare. Unfortunately, three of them are currently offline. On these three, there is a DNS issue prompting the following messages: • A, AAAA, or CNAME record is needed for www to resolve www.elvis-atouchofgold.com. • An MX record is required for the root domain for mail to reach @elvis-atouchofgold.com addresses. I attempted to follow the instructions provided in the support articles but found them confusing. Can someone please assist me with resolving this issue?

I am encountering an error on Cloudflare while trying to run a Speed test. The error message suggests reviewing the configuration between my origin server and Cloudflare, checking Firewall Rules, and contacting Customer Support. I have also experienced a Bad Request [redacted] error when generating a sitemap for my website, answiz.com. The Error [redacted] Ray ID indicates a timeout issue. I am concerned if the problem is related to low server capacity. Can someone assist in identifying and resolving these recurring errors?

Hello everyone! I'm facing significant challenges with the images not loading correctly on my website. Previously, my post for "10 tall indoor low light plants" ranked as the top search result on Pinterest for the term "tall plants," bringing in substantial traffic. Unfortunately, I'm unable to directly address this issue with a support representative. The website experiencing this problem is www.gardeningfever.com. I wonder if there is any assistance available from your side to assist in resolving this issue. Thank you for your help! - Herminio C.

I am experiencing problems with my domain server and SSL certificate on Clickfunnels. It seems that the issue lies with the Cloudflare DNS server not populating correctly. Despite deleting and re-adding CNAMEs, the problem persists. I have encountered a similar issue in the past, which led me to purchase and set up a new domain. I must express my dissatisfaction with the support system, finding it very frustrating and unhelpful compared to other technical support services. I have dedicated a substantial amount of time seeking assistance on this matter, yet I have not seen any progress. I kindly request urgent guidance on resolving this matter. Thank you, Anette

I have a domain linked to Cloudflare and connected to Clickfunnels. Recently, I encountered an issue where the funnel is distorted when published, and Clickfunnels support suggested updating the SSL certificate. However, I am now facing a problem with verifying the domain. Despite deleting and adding the CNAMES in Cloudflare, the domain still does not verify and the grey cloud is missing. Clickfunnels prompts me to update the CNAME, but the changes are not reflecting. This situation is frustrating as I've encountered similar issues in the past that remained unresolved, leading me to purchase a new domain. I do not want to be directed to articles or help files and seek immediate assistance to resolve this issue promptly, as it is impacting my productivity and earnings. Your help in resolving this matter without delay is greatly appreciated.

Hello CloudFlare, I am reaching out on behalf of Craft Potters in New Zealand, a small pottery club where my wife, Anna, serves as the Secretary. Currently, our domain craftpotters.org.nz is using name servers linked to CLOUDFLARE Inc. We are seeking to update the domain's MX and A records to switch our web and email host. However, due to recent changes in club members, we lack the necessary account and password details to access your web interface for making these changes. We are unaware of the associated email account or password linked to the CloudFlare domain hosting. The original technical contact company, ThePacific.Net Ltd, redirected us to CloudFlare for assistance as they are unable to help us. Additional usable club emails include [redacted], [redacted] (which forwards to our Gmail), and [redacted] We kindly request your aid in regaining control of our domain to facilitate future changes and maintenance effectively. Thank you. Sincerely, Martin Dack +64 21 -[redacted] [redacted] Anna Salek +64 21 [redacted] [redacted] [redacted]

Hi CloudFlare, Regarding craftpotters.org.nz, I am contacting you on behalf of Craft Potters in New Zealand. We are a small pottery club, and my wife, Anna Salek, is the Secretary of the club. Our current domain is craftpotters.org.nz, which has name servers that point to CLOUDFLARE, Inc. (ns1.rhostbh.com <[redacted].[redacted].24.66> and ns2.rhostbh.com <[redacted].[redacted].25.91>). We need to update the domain's MX and A records as we are changing our web and email host. Unfortunately, we lack access to the account and password needed to make these changes on CloudFlare's web interface. We are unsure which email account is associated with the domain hosting at CloudFlare due to changes within the club. The original technical contact for the domain, ThePacific.Net Ltd, directed us to contact you since they are unable to assist. We used emails like [redacted], [redacted] (which forwards to Gmail), and [redacted] in the past. Could you please help us regain control of our domain so we can manage it going forward and make necessary changes routinely in the future? Thank you, Martin D. +64 21 - [redacted], [redacted] Anna Salek +64 21 [redacted] [redacted], [redacted]

My domain, www.hookzonline.co.uk, is currently blocked by Cloudflare. When trying to upload to my Ebay store linked to my Wordpress site, I receive a message indicating that my IP, 46.32.[redacted].43, may be blacklisted by Cloudflare. Despite contacting my provider, [redacted]-reg, they confirmed Cloudflare is causing the issue. Unable to manage my store, I am facing financial losses. I urgently need this matter resolved to regain control over my Ebay store. Thanks, Jason

Cloudflare has been criticized for hosting numerous racially biased websites, including chimpmania.com. The content on these sites, such as images of sick children of color, is highly offensive and inappropriate. Allowing such content for profit is unacceptable. It is concerning that the owners of these domains are shielded from public accountability. Individuals who register domains for racist purposes should be required to maintain public registration information for transparency and responsibility.