Clockparts.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Clockparts.com customer service, archive #1. It includes a selection of 1 issue(s) reported June 28, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am Lucy Rado. I recently received the 14 Aluminum Chase Auto Set Clock designated as Customer P.O. [redacted], Customer Number 10-[redacted]. However, the clock I received is a plug-in model, not a battery-operated one as depicted on your website. The discrepancy has left me quite disappointed as the product I received does not match the product shown in the demonstration. I am dissatisfied with this incorrect item and particularly questioning why I was charged $13.29 for shipping. I kindly request a prepaid return label to send back the inaccurate clock and seek a refund for this entire order that was mishandled by your company. I look forward to your prompt response. Thank you. Lucy Rado
Reported by GetHuman8463795 on Wednesday, June 28, 2023 1:22 AM
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