ClickBank Customer Service Issues

I am concerned about the unauthorized charges on my Vanquis credit card by downloading two fraudulent links promising ways to make money online. The companies named "YouTube Prosperity" and "TubeProfitSniper" have been misleading and are not delivering what was promised. It is frustrating that Clickbank is supporting these scams and their customer service is unhelpful. I signed up last Friday and regret getting involved due to the lack of integrity shown by these companies. The CEO, Matt Hulett, seems to be avoiding addressing the issues raised by customers, and my emails to him keep getting bounced back. Clickbank's lack of responsiveness and the inability to get a refund are causing me distress. I demand a refund on my Vanquis card for the amount paid to these deceitful companies and expect a thorough investigation into Clickbank's failures. A sincere apology is also warranted for the unnecessary trouble I have faced. I request compensation for the inconvenience caused by Clickbank's negligence. The products I purchased did not deliver as promised, and I insist on a prompt refund from both companies involved. Debbie

I'm Corrine Orbezo and I am seeking a refund for The American Cookbook Collection I purchased on June 27th for $19.95 using PayPal. The order number is TFBDZA3H and Transaction number is 6AA12184KW[redacted]. On July 1st, I requested a refund as the cookbook did not meet my expectations. The customer support ticket number for the refund request is [redacted]. Despite sending the requested information and several follow-up emails, I have not received a response regarding my refund. I would appreciate any assistance in resolving this issue promptly. Thank you for your time and help.

I placed an order for the torch flashlight on Oct. 5th, paying $4.95 for shipping. Despite only buying the flashlight, I noticed my bank account was charged twice for $4.95. Following the purchase, I received the flashlight and an unexpected multi-tool card. While I decided to keep the card, on Nov. 13th, I observed a $14.95 charge from Click Bank, which I hadn't interacted with since Oct. 5th. Upon reviewing the order history on your website, I discovered the recurring $14.95 charge linked to the multi-tool purchase, which I didn't intentionally make. There was no prior notification of this charge, leading me to seek clarification on the unauthorized purchase, its nature, reason for recurrence, and a refund for the unapproved transaction.

Hello, I appreciate the excellent service provided. I am reaching out to the Clickbank team with an issue. I am Miriam (Miri), a new affiliate using the username 'pakidoki'. I have a Payoneer account and am in the process of adding my first vendors. However, I am facing difficulty submitting the details of my NY USD account to Clickbank because Payoneer does not specify a 'city'. Despite having good English skills, it seems like there is a misunderstanding with Clickbank. I attempted to input 'New York' but was unsuccessful both with and without a city. My suggestion to Clickbank is to request a screenshot of the USD account for verification purposes. Once verified, they can manually input the information for me. As GetHuman is a third party, I would appreciate if they could provide a reliable link or email for me to send the account screenshot to facilitate the process. Thank you for your assistance. Miri.

I'm having trouble accessing my order due to the CAPTCHA system not working correctly. It's preventing me from linking to my order (WM67AB5Y from April 12, [redacted]). I've attempted multiple times, but I keep getting the same error message. It's frustrating when good Google CAPTCHA hinders our communication. If this option isn't functioning properly, there should be an alternate way to resolve the issue. Thank you in advance for addressing this promptly.

Hello, I have recently received a message regarding a payment I received. The message states that the payment is on hold due to potential risks and will be released on the evening of December 3, [redacted]. The details include the buyer's name as [redacted], payment date of December 6, [redacted], payment amount of $8,[redacted].60 USD, and my transaction ID as [redacted]3AP871755X. I am concerned about why the payment is on hold and worry that my account may be used without my permission. I appreciate your help in understanding this situation better. Thank you for your assistance.

Subject: Request for Refund for Automated Binary Signals Order To ABS Support Group, I am reaching out to address the ongoing issue I have encountered with accessing my trading software after purchasing a 30-day trial period from your platform. Despite multiple requests for assistance, the problem remains unresolved and has been left unattended by your support team, as evident from our prior communications. Due to the inability to utilize the trial effectively, I am compelled to request a refund of $1.07, which corresponds to the unused trial period according to the Clickbank Receipt, and also wish to ensure that no further charges will be made to my Visa card ending in **** **** **** [redacted]. Your prompt attention to this matter would be greatly appreciated. Thank you, Bill S. [Redacted]

I made a mistake and now my Clickbank account is not functioning. I may have requested a refund prematurely due to pressure from my upset husband. Despite challenges with program support, I have begun using the resources and am eager to continue. I regret jumping to seek refunds so hastily. My relationship has deteriorated, and I feared losing my newfound income stream. Clickbank may be questioning my ability to proceed with the courses. I am seeking a way to repay for the programs and restore access. I regret involving others in a Western Union transaction out of desperation. I understand the gravity of my actions and hope for a second chance from Clickbank.

Subject: Follow-Up on Order Cancellation and Refund Request Dear Sirs, I am writing regarding order No. MGP143K9 that I placed on 3/12/[redacted], with a payment of $42.29 via Visa card ending in [redacted]. I contacted customer service at 1-[redacted] to cancel this order and request a refund, only to later realize that the card I used for payment had been canceled, rendering it invalid. After speaking with a helpful agent, I was advised to email an alternative refund method due to not having a credit card anymore. I sent the email a week ago but have not received a response yet. I kindly request an update on the status of my refund as your advertisement guarantees a refund if unsatisfied. Please update me on the resolution via email or phone call at home. I appreciate your attention to this matter. Sincerely, John H. 31 Viburnum Lane Levittown, PA [redacted] Phone: [redacted] Email: [redacted]

I encountered two issues with Clickbank. Last year, due to health challenges like cancer, autoimmune illness, and a car accident, I couldn't manage the online products I bought. I requested and got refunds per Clickbank's policy. In [redacted], after chemo, I returned to Clickbank to earn online but discovered I was banned for excessive refunds. Customer service was unhelpful, stating they couldn't assist. However, in early March, I regained access, only to have my account closed abruptly without reason. Despite expressing my situation, the account was closed again. I felt frustrated by the lack of communication. Access to higher authorities for problem-solving is limited, unlike in my experience in healthcare, which prioritized customer service. Clickbank's lack of transparency and accessibility to decision-makers is disappointing. I hope for improved communication and support in the future.

I encountered issues with my MacBook Pro and iPad. After a two-hour call with an Apple technician named Devin, I allowed access to my laptop. Devin helped me discover that Clickbank emails had links redirecting incorrectly, causing me to lose money on commissions and payments. Upon clicking links, I was led to random places instead of where I intended. Even a Clickbank lottery win redirected me to unrelated sites. The Apple technician explained to hover over text to reveal hidden code directing the link’s destination. Disappointed by the lost earnings, I now await a technical support call from Clickbank. I refrained from clicking any more links until the problem gets resolved. I'm hopeful for a quick resolution to this frustrating coding error.

I purchased a product named DEACTIVATE, but unfortunately, it had no effect on me. I reached out to Clickbank, who then contacted the company. The issue is, the company does not have a customer service phone number, and they are not responding to my emails either. The address provided to me appears to be invalid, as the product I returned was marked undeliverable. I sent it back on Monday. I am concerned about receiving a refund as the product came with a 60-day guarantee.

Subject: Issue with Recent Order I am writing to address the ongoing problem with my recent order. Despite repeated attempts to resolve this, my concerns have not been adequately addressed. After numerous discussions to acquire a prepaid return label for the undelivered items I purchased, it was only after PayPal intervened that the items were finally shipped, well after the expected delivery date. Furthermore, the refusal to provide a prepaid return label after I expressed my desire for a full refund is unacceptable business practice. I want to inform you that the three bottles have been returned and are on their way back to your company. I have the tracking number to monitor the return. To prevent any potential misinformation, I have taken photos to prove the items were never opened. Rest assured, I will be monitoring the return closely. In conclusion, I will be monitoring the return of the items closely and have evidence to support my claims. Your prompt attention to this matter is appreciated. Thank you for your cooperation. Sincerely, M. H.

I was charged $39.84 by ClickBank today, and I previously contacted customer service, but the interaction was unhelpful. Despite attempts to reach out via live chat and the phone number provided, I have been unable to get assistance. I have evidence of the charge on my bank statement that I would like to share with the company.

Subject: Urgent Message for Mr. Kelly Frank Householder at Clickbank.com Dear Mr. Householder, I am writing to address some urgent matters that require your immediate attention. Please be advised that I am considering pursuing legal actions against you for alleged violations related to The RICO Act in collaboration with others at wips.com. This could result in significant legal consequences for both you and Marek. Despite previous discussions regarding a lawsuit settlement, the escalating involvement of harmful cookies on my browser has led to an increased claim amount of $40,[redacted],[redacted]. It is important for you to acknowledge the seriousness of the situation and consider the implications. I have gathered substantial evidence to support my claims and have devoted considerable time to preparing a detailed complaint. The recent actions by individuals associated with wips.com and the sudden influx of Clickbank opportunities have not gone unnoticed. I urge you or your legal representatives to establish a mutually beneficial contract that allows me to engage in your programs for at least five years. Failure to provide a suitable agreement by tomorrow, June 17, [redacted], may result in further legal actions. Time is of the essence in resolving this matter amicably. Please take this message seriously and respond promptly to avoid any unnecessary legal complications. I look forward to your cooperation in reaching a satisfactory resolution. Sincerely, W. David Stobbe

I am experiencing a similar issue. Recently, both my phone and computer are indicating that my password is incorrect even though I have it saved. When trying to log in to my Clickbank account, it does not recognize my email address or any other email I attempt to use. I suspect that my account has been compromised as neither my username nor my supposedly associated email are being accepted. This unauthorized change is troubling, especially since no one else has accessed my devices. I urgently need assistance in regaining access to my account and determining which email is now linked to it. Your help in resolving this matter promptly would be greatly appreciated.

I believe someone may be intentionally deleting my data. Every time I finish editing my sales page in CB Builder and save the changes, then exit the program, upon returning, my work has been deleted. Additionally, after making alterations, saving them, and leaving CB Builder, upon revisiting the program, the data is misaligned on the sales page. When I seek assistance by using the help feature, I explain my issue but receive no helpful response. The support team seems unable to understand my problem or provide a solution. There are instances where I meticulously input all the information for my sales page, save my work, and then discover that all my progress has been erased when I make further edits. It feels like my efforts are being erased, even though I consistently save my work. If this issue persists unresolved, I may consider canceling my account.

Dear Team, Last weekend, I mistakenly ordered the "Yoga Burn Monthly Ultimate Package" from Zoe Brae-Cotton's Facebook page, despite already owning it. The ordering process was a bit confusing for me. Hence, I kindly request the cancellation of this duplicate order and a refund to the credit card used for payment. Below are the details: Name: Nicole Dietrich Email: [redacted] Order number: DK7PVAJJ Amount: €[redacted].64 + €28.43 (Taxes) = Total: €[redacted].07 I would greatly appreciate your prompt response and the issuance of the credit note. Please feel free to reach out to me via the provided email if needed. Thank you, Nicole Dietrich

I recently purchased training DVDs from Zoe Brae-Cotton's Facebook page. However, I mistakenly ordered the "Yoga Burn monthly ultimate Package" again by accident. I already own it, so I would like to cancel this order and receive a refund on the credit card used. Details: Name: Nicole Dietrich Email: [redacted] Order number: DK7PVAJJ Amount: € [redacted],64 + € 28,43 Taxes = total amount € [redacted],07 I would appreciate a prompt response regarding the cancellation and refund, and I am available to address any further inquiries via the provided email. Thank you.

Last weekend, I purchased a set of training DVDs from Zoe Brae-Cotton's Facebook page. However, I mistakenly ordered the "Yoga Burn monthly ultimate Package" again, which I already own, due to some confusion during the ordering process. I kindly request that you cancel this accidental duplicate order and refund the charged amount to my credit card. Details: Name: Nicole Dietrich Email: [redacted] Order number: DK7PVAJJ Amount: € [redacted].64 + € 28.43 taxes = total € [redacted].07 I greatly appreciate your swift response and the processing of the credit note. Please feel free to contact me via email if you require any further information. Sincerely, Nicole Dietrich