Capri Sun Customer Service Issues

I was drinking my Capri Sun on the way to school when I thought of a fantastic idea. What if Capri Sun created a breakfast smoothie for kids to enjoy on-the-go before heading to school? I often struggle to have breakfast on time, and I know how important it is. While my mom suggests eggs, I dislike them, but a breakfast smoothie would be perfect. I have neighbors with 12 kids, and preparing breakfast for them, especially on school days, is quite a challenge. Offering them a convenient breakfast smoothie would make their mornings so much easier. Considering how delicious Capri Sun juice pouches are, I believe a breakfast smoothie would be a hit. Let's stay connected to explore this idea further. If it comes to life, I would be honored to have a smoothie named after me. My name is Lizzy, so a "Lizoothie" or "Lizzy's Swirl" would be fitting options.

Hello, my name is Mari. My daughter recently opened a Caprisun pouch and was shocked to find a long, slimy orange substance in the juice. This was a concerning experience, especially as I am worried about her health. I intend to file a complaint and spread awareness on social media to prevent others from consuming your products. I believe there should be an improvement in your quality control system to avoid such incidents in the future. I have images of the contaminated juice for reference. Please contact me promptly. -Mari

I received a coupon, but it doesn't cover the cost of the moldy drinks I purchased. I want a refund and another coupon. This mold issue is not isolated; others have experienced it too. I bought three packs of drinks, and all of them contained mold. If I hadn't checked, I wouldn't have known. I was only given 8 coupons. If this isn't resolved, I will escalate the matter. To resolve this quickly, refund my money and provide a new coupon. For inquiries, you can reach me at [redacted].

I recently bought a pack of Capri Sun Pacific Cooler from a local Wal-Mart. When I gave one to my daughter, she immediately spat it out, calling it "nasty." I tasted it and found it bitter, almost like alcohol. While two other pouches from the same box were fine, I'm concerned about the mystery liquid in that one pouch. I worry about the potential harm from consuming it. This has shaken my trust in the brand, one I've relied on for years. I seek compensation and information on the contents of the faulty pouch, and any potential health risks. Thank you for addressing this promptly. Expiration date: 01NOV2019 Proof of purchase #: [redacted][redacted] Bar code: 0-87[redacted]5-3

I received a text from a gentleman regarding a potential job online. Can someone confirm if this is legitimate and related to our company? The text mentioned that a check will be delivered via FedEx for a Car Wrap project, with tracking number [redacted]32. Please advise on the authenticity of this message so I can proceed accordingly. Thank you.

Hello, I wanted to share an incident that occurred on July 6th involving my six-year-old cousin and a Capri Sun pouch. Upon opening the juice and taking a sip, my cousin immediately noted a mold-like taste, which was concerning as he has never encountered mold before. Upon inspecting the pouch, we discovered a sizable black blob at the bottom, which appears to be mold. Despite checking the Capri Sun website for information on mold, I find this situation to be completely unacceptable. It is worrying that we should have to inspect every pouch for mold before consuming it. This incident could have had serious consequences for my young cousin's health. If there is a known issue with mold in the pouches, it is crucial for the company to redesign the packaging to prevent any other child from consuming mold inadvertently. The batch code on the pouch was “01JUN2020, W07 [redacted] CT [redacted]”, and the product was purchased in Pickerington, Ohio.

Dear Capri Sun Team, As an 8th grade student in sunny California, I rely on Capri Sun for a refreshing drink after school. However, I am concerned about the environmental impact of the individual straws that come with each pouch, especially considering the staggering amount of plastic waste generated globally. Plastic pollution poses a significant threat to our planet's ecosystems, with millions of tons ending up in our oceans every year. I urge Capri Sun to consider using more environmentally friendly materials, such as recycled PET and HDPE plastics, for their packaging. These types of plastic are durable, easy to recycle, and would align with your quality standards. By making this simple change, Capri Sun can help reduce plastic waste and contribute to a healthier planet for future generations. Let's work together to make a positive impact on the environment and wildlife. Thank you for your attention to this important issue. Sincerely, A concerned consumer

My two-year-old asked for a Capri Sun, but then refused to drink it. When I took a sip, I found that very little came up the straw and it burned my mouth. Upon cutting the package open, I discovered something clear growing inside that seemed fermented. My child seemed to be in discomfort, pointing at his throat saying, “mama hurt” for at least 15 minutes. I’ve attempted to contact customer service, but the line is always busy. I am disappointed and seeking a refund. Additionally, as the director of a preschool where we usually purchase Capri Sun for the children, I can no longer justify giving it to them after this experience. Preventative measures need to be taken for this issue in the future.

I recently noticed that the fruit punch pouches now contain half the sugar they used to. As a long-time user of Capri Sun to manage my blood sugar as a type 1 diabetic, this change has caught me off guard. I have relied on these pouches for over a decade during hypoglycemic events, and the reduced sugar content almost led to a dangerous situation for me. I hope that the original Capri Sun pouches with higher sugar content will not be discontinued. While I understand the focus on health, sugar is an essential component for individuals like myself needing to balance blood sugar levels.

I purchased a 30-pack of Capri Sun (3 boxes of 10) from Target in Batavia, NY on July 2, [redacted]. Upon opening the packaging, I discovered that one juice container was empty, and the remaining boxes and containers were covered in black and green mold. Unfortunately, I had to discard the affected items. The proof of purchase number is 87[redacted]5, and the cost of the 30-pack was $7.03. I am seeking a refund for one box ($2.34) due to the mold contamination. I have photos of the receipt, moldy box, and juice containers for reference, but I am unable to attach them to this message.

I recently bought two boxes of 12-pack Capri Sun in strawberry kiwi for my granddaughter's birthday party. Upon opening them, we noticed the drinks tasted and smelled bad, like they had turned into wine or something. Despite there being a recall, we've always enjoyed Capri Sun without issues. Unfortunately, I discarded the boxes and don't have the receipt to prove my purchase. This is the first time I've encountered this problem with your product. I opened the drinks three days after purchase, but all 24 packages were bad. I hope you can assist me with reimbursement. I've been a loyal customer for years. My contact information is as follows: Kathleen G., email: [redacted], phone: [redacted], address: [redacted] Peckham St Apt 1 Fall River, MA [redacted]. Thank you for addressing this matter promptly so we can continue enjoying Capri Sun.